We stayed for 6 nights and we were a group with 10 rooms. So we experienced the stay total differently one from the other:
The location is great if you want to feel the vibe and the night life of Barcelona, but if you want to relax it will be a terible experience.
The noise from The Rambla can be easily heard up to the 5th floor, because the windows are clasic and they provide little protection agains noise. So in the lower levels you feel like you sleep in the street...and yes some times you can feel vibrations from the metro.
The arhitecture of the hotel is very strange and many rooms do not have any kind of sunlight because they do not have any windows. I am not joking: NO windows of any kind. The furniture is very old and it was a cheap furniture from the beginning so the rooms have a moldy aspect and many defects including the front doors so be very carefull because you might leave the door open by mistake. Also when we stayed there it was a bad smell in the hotel, especially in the lower levels. We did not had any problem with the cleanness of the room, but some of our friends were not so lucky, so i think it is a problem with some of the cleaning staff: some are doing their jobs some dont and this is the biggest problem that they fix very fast.
They have some other small problems but they are relative from person to person, like: they are under staffed so the services are very slow, the food at breakfast is ok, but very limited in options, oooh and the elevator is terrible, like it has a mind of it's own: it stops at every floor regardless if the people there want to get down or up, i have not met this problem in a very long time so it was strage for me, but we were never in a hurry so we had some fun visiting and revisiting people on different levels on our way down from 7th floor.
So as a conclusion: if you are young and dont bother much with the quality of the room and want to party, it is ok due to it's location wich is great, but if you want a relaxing stay with the family you better not go there because it will be a...
Read moreUnfortunately, my stay at this hotel was disappointing. While the location was convenient, several issues made the experience far from enjoyable.|The check-in process set a frustrating tone for the entire stay. When we arrived, the front desk seemed completely unprepared—there was a long line and only one staff member working. We were given a slip of paper and told to fill in our name and phone number and when I returned it to the front desk I was told to keep it until my name was called. When asked how they would know who we were if they didn’t have the piece of paper we were told “I am me, you are you.” After waiting nearly an hour, the front desk clerk came to the lobby and had to ask who was next to check-in. The entire process was extremely unorganized and frustrating. |We were then given a key to the luggage room to store our bags until our room was ready. The room was the size of a small closet and there was barely any room for our bags due to the number of other bags being stored in the room.|A few hours later we were about to check in and the room felt like a glorified hostel. It wasn’t as clean as I would have expected—there were ants and cobwebs in the bathroom and a printed piece of paper on the bed asking that food be kept out of the room due to bugs. |Unfortunately, things didn’t improve much from there. The noise level outside the hotel was terrible—we were kept up all night as a result of people shouting and partying until 7 AM when we were leaving for the airport. For a hotel stay, that’s a dealbreaker. |The disorganization made the whole process feel chaotic and unprofessional. For the price, I expected a higher standard of hospitality and maintenance. I hope management takes steps to improve the overall guest experience, as this hotel has potential, but it missed the mark...
Read moreVery good location. But that’s all I can say good about this hotel. We booked a room for 4 people. We received a room with 5 beds, a window to the back yard (horrible view, very dirty), everything basic and not very clean. Even if 5 people were supposed to stay in that room, there were only one charging socket close to one bed, another one for the fridge and another one for the TV. So it was impossible for us to charge our phones in the same time, taking in consideration that we were in the room only for a small period of time.
The worst thing was that in the room it was very cold!!! We let the receptionist know about this problem and he sent someone to check. After the person checked and realised that the problem can not be solved (the AC was not working) they tried to make us believe that the problem will be solved next morning. I mean, we were supposed to sleep in a cold room without any compensations. We went at the reception and we asked for a different room, even one for 2 people, not 4, but all we wanted was a room in which we were not freezing… They said it is not possible to change the room because the hotel was fully booked. The receptionist was very rude, he did not find any solution for us. So we slept in a cold room. For 3 nights. It would have been better to sleep outside.
The only nice person from reception was Marco, who was very kind and he came to our room to bring us more blankets(yes, we had to use 3 blankets or more and it was still cold).
Also Marco brought us some food in the room because we were leaving early in the morning and the restaurant was not open.
The breakfast was basic, nothing special or delicious.
The only good thing was the location, as we were close to everything.
I WOULD NOT recommend this hotel to anyone and I will not come...
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