I’m genuinely heartbroken to be writing this, as Hotel Delamar was my favourite hotel in the world — a place I raved about to everyone I knew. I stayed here twice in 2024, once solo for my birthday and once in October, and both times were absolutely perfect. I even recommended it to neighbours, friends, colleagues, and family, many of whom have since stayed. But after returning from my third visit (May 8–12, 2025), I’m left with a real sense of disappointment.||Let me start with the positives — because there were some.||The cleaning staff are phenomenal. Our rooms and bathrooms were cleaned to an incredibly high standard every single day — the kind of detail and care that deserves real recognition. The decor of the hotel is still beautiful and stylish, even if some areas are starting to show signs of neglect. The breakfast was as lovely as ever, with plenty of choice and high-quality food. And the reception staff — aside from one individual — were warm, professional, and helpful throughout. The beds are very comfy with lovely pillows and the shower is fantastic, plenty of hot water and power, if maybe a slight slip hazard. (Be careful)||One receptionist in particular (a curly-haired woman who also worked here last year) was a real standout. When my sister and I didn’t sleep a wink on our first night due to extremely noisy street-facing rooms, she was kind, empathetic, and swiftly moved us to the sixth floor. Those new rooms were peaceful and lovely — exactly the kind of experience I remembered from previous stays.||Unfortunately, the rest of the trip made it hard to ignore how much has changed.||At check-in, we encountered a male staff member (possibly a manager) who left a very negative impression. I had booked my trip solo, and my sister decided to join last-minute, booking her own room. We simply asked (politely) if our rooms could be near each other, and his response was gruff and dismissive: "Only if you contacted the hotel beforehand." We had both emailed via the website — neither of us received a reply. His whole tone was unwelcoming, and for reasons I can’t fully explain, it felt like he had a personal bias against us — whether it was because we were Irish, women, travelling without men… I don’t know. But to even have that thought upon arrival is not what you want from a hotel experience.||He assigned us two of the noisiest rooms in the hotel — first floor, directly over the street with a taxi rank underneath. Despite travelling with chronic illness and sleep apnea (and seeking relaxation, not nightlife), we were placed in what felt like leftover rooms for partygoers. One had a broken bathroom mirror, and both felt more worn than previous rooms I’d stayed in.||When we were moved to better rooms (thankfully), this same man rode up in the lift with us, commenting on the room change. It felt unnecessary — almost as if he was keeping an eye on us, and it left me feeling unsettled again.||Later, when my niece decided to join us for two nights over my birthday weekend, we approached reception to ask (transparently) about paying for her breakfast or wristband. A lovely young male staff member said it should be fine — until he checked with the same manager. Suddenly there was a €49 per night charge, even though single and double occupancy were the same price on the hotel’s own booking system. My sister paid it, but it didn’t sit right — especially when we had already paid full price for our own rooms. It felt, once again, like this particular staff member was targeting us.||There were other changes that felt like cost-cutting:|- On the rooftop bar, my sister was served small beers at large beer prices — perhaps assuming she wouldn’t notice.|- Leaking air conditioning in the corridors.|- A large plant near the restaurant pool was completely infested with shelled insects — clearly not being cared for.|- Less staff in the restaurant led to things like no coffee cups or glasses at times, and a general sense of stress among the team — the joy they clearly had in 2024 seemed gone.|- And most surprisingly, the signature scent of the hotel — something I always adored and told everyone about — was missing. No welcoming aroma in reception. It sounds small, but it changed the feel of the whole place.||Lastly, a big part of Delamar’s appeal was its clear stance against hen and stag parties, creating a chilled, grown-up atmosphere. While I didn’t see official stags/hens, there were several large groups:|- On our first day, a group of around 20 young men were drinking heavily in the rooftop VIP area.|- On other days, groups (mostly English) marked sunbeds with towels and flip-flops and disappeared for hours — something I’d never seen tolerated here before.||I still love this hotel — or at least, I love the memory of what it was. I’ll never forget the feeling of being offered the same room for my return trip in 2024. That level of care meant the world to me as a neurodivergent guest. But this trip left me feeling unwelcome, watched, and let down.||I write this with sadness, not spite. I hope the hotel can return to the beautiful standard it once set — because it was truly special. But for now, I’ll be looking elsewhere for future stays, and I’m left hoping those I recommended it to had better luck than I did this time. If not, it's embarrassing as I so highly recommended Hotel Delamar to so...
Read moreMy wife came here a few years ago with her friend and loved it that much, she recommended that I go with her this time.||This was my first time in an adults only hotel.||Location - perfect.|Shops, beach and more at the front door||Cleanliness - outstanding.|The cleaners are super on the ball and leave the rooms immaculate. They’re often seen around the hotel cleaning the stairs, stair rails, lifts, tiles, gym equipment etc etc.|The maintenance team seen sweeping up fallen leaves, minor repairs, daily pool testing etc.||Evening Entertainment - excellent.|Every evening this guy would set up his decs and play continuous music throughout. He is an amazing DJ transitioning music perfectly. I’m still to find his social media account (if he has one) so I can follow his channel. (Please can you share that with me?)|There was also live music on the Wednesday and Friday which was great.||Room accommodation - very nice.|I understand that not every room in the hotel won’t be as good as the next, due to location on different floors, side of building etc. My room was the last room of level 2 (237) so I assumed it would be next to a boiler room or something! But it wasn’t and it was very quiet, situated away from the ground floor lounge/reception area, lifts etc. It over looked the centre pool and it was pretty chilled to sit on the balcony.||Food - excellent.|We only had breakfast as part of our package. Loads of choice for everyone. I like to plate up a traditional English breakfast, so that’s what I did and it was delicious every morning. |We dined on the evening just to see what the food was like and it was equally good.|The staff were on the ball and cleaned up quickly to make up new tables.|There were lots of tables to choose from and it was never a rush to pick one.||And lastly from me, the Roof Top.|Clean, relaxing and a proper sun trap!|The first day we chilled out on the larger roof top where the bar over looks the pool. The Dec chairs are single, movable but can get a little bit congested due to the amount of chairs. |The second day we tried the smaller roof top, which was way nicer. The Dec chairs are doubled to chill with your friend/partner, more comfortable with lovely cushioned chairs, well spaced out and there were single chairs along the front and back which were super nice.|The first half of the week was extremely relaxing, especially because of the dynamic of people. Couples just like myself and my wife, small groups of people, older couples, no shouting or swearing etc. ||Unfortunately the second half of the week changed all of that as new people came into circulation. Large groups of men resulted in rowdiness, shouting, swearing and even witnessed a man coming out of the pool, who hocked and spat into the plants as he came down the steps. |A large group of men took over the far end of the Dec chairs daily, reserving their spots with towels and other belongings, sometimes disappearing for hours. I’d watch people come into the area and quickly turn around as there appeared to be no chairs for them or they didn’t want to sunbathe near the men. |The men were constantly perving on the women as the women walked to and from the pool/bar, even pointing their fingers at them which made me and my wife and others uncomfortable, shortening everyone’s sunbathing time.|This resulted in us not using the roof top facilities for the remainder of the holiday.||That’s my only negative comment and It’s not really the hotels fault when I think about it. How would any hotel control the larger groups? At the time of their booking? When they all arrive at check in? I don’t know.||I’m summary - this hotel is amazing and I would definitely come back, providing I get a room located in a similar location of the...
Read moreHad a 4 night stay at this hotel, as a mid-twenties couple, in late September. Temperatures were on average 21-22 degrees. With clear skies it felt hotter but if cloudy it had a mild chill in the air and breeze due to the height of the pool areas.
Positives - Exceptionally clean hotel. Spacious areas and rooms with large comfy beds. Large shower with a waterfall head The staff are great and friendly - always greeting and talking to you with a smile on their faces. The food is really really good quality - especially the evening selection. Plenty of different choices for all types of palettes. The rooftop bar area is a very romantic and tranquil area. Great for drinks or a midday snack. The ‘Delamar Cocktail’ (see pic) is really nice and presented well, would recommend. Close to the airport (30mins) and close to Girona (40 mins) with a direct bus route from the station around the corner (4 mins walk) The hotel is a 2 minute walk away from a Pizzeria (Pizzeria Marghe 1889) which does authentic Neapolitan pizzas. They serve the best pizzas I’ve ever tasted. Must visit - even if you’re on a half board stay. Has a luggage hold with a secure locking system so if you’re on a late flight you can still use the hotel and store your things safely. I believe later checkout is available but our room was reserved after us.
Negatives - The music around the pools is very loud so makes it hard to concentrate if you’re wanting to read a book - even with earphones and white noise playing. The rooms are not soundproofed to the outside area and even to the corridor. At night when it’s more lively you can hear the noise through the balcony door, even though it’s shut. Although the doors don’t actually lock and seal so that could be the main cause of the noise travelling into the rooms. We went in a quieter month and had an alleyway facing room so I’d hate to imagine how loud the noise is in ‘season’ and with a front, strip facing room. The Wi-Fi is basically non-existent so make sure you have a good data plan before visiting. It is very sporadic. The area. It is hard to hold this against the hotel but the area has a very ‘Brits Abroad’ vibe. Lots of average bars - reminiscent of a visit to a British seaside area like Blackpool/Skegness.
Overall it’s a good hotel but a few things let it down. If you’re seeking a hotel-only type holiday then I would definitely recommend Hotel Delamar as the food, cocktails and staff are...
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