Camping & Bungalow Salatà — Hotel in Roses

So Camping SALATA, Roses, Spain. Booked a super pitch with Electric, water and waste and extra room, for my brand new £100,000 motorhome. Drove from Stoke and stayed overnight two nights on the way, looking forward to a long 2 day stay with plans that if I liked the site we would stay 3 weeks on our return as we do every year in Roses. Never stayed there before but it was recommended by “Funsters” on the Motorhome fun website, wait until 96,000 members of that site finds out what a paid up member went through..|Anyway tired, hungry, drove out after 425 miles from St Eloy Les Mines in France, we arrived, first impressions was good, a nice tidy reception, three ladies serving customers. Got seen to straight away, and happily left to find our pitch. |Manoeuvred my van to the little street and found the pitch, theres a French vehicle parked up and the French couple were conversing with friends.. they answered my call of “hello” “ hello” and in French told me they were not moving. Immediately I knew then, they knew they were in the wrong. So I went to the reception, who realised they had made a mistake and that afternoon had given my booked pitch to the French couple because they wanted to be with friends, (and I found out as I was leaving that they had then charged them the extra for my super pitch!)|So the receptionist went to see the French couple who flatly refused to move, so I was told there was nothing the site owner could do, except put me on a lesser pitch, their last available because they were full, a pitch that was too small for my MoHo and was muddy, full of litter in the trees, and mosquito ridden and had a line of white ant powder all around the perimeter. |As it was now too late to find another site we agreed to stay there and leave in the morning to find another site, it was better than nowhere, with a promise of a refund for the one night and part refund for the different pitch. |Had this been another site, the manager would have told the French man that his original pitch was still available, that he will be refunded the extra he paid but he must move as the pitch had been paid for in advance and that it was an error to sell it on to him like they did, but that he must move. The error was not mine or of my making and that if he did not move, he would have to leave the site without a refund. As is the rules of any site.|One has to remember, we had driven all the way from England, and had booked in advance. The interloper had booked a lesser pitch and when they got there decided they wanted better and to be with Friends. We had no choice but to park up on a pitch not fit for purpose, thar Camping SALATA was in breach of contract and has spoilt my stay at Roses. It is my strong advise NOT to go to this campsite ever, the business can not be trusted to fulfil their legal obligations, you may travel a thousand miles or more to find you have no accommodation, I expect a full refund, I will not get it, I will be very surprised if I get anything. By the way, after we had advised that we would now only be staying that night and that we were leaving at 07.00 the next day after making alternative arrangements, they called my mobile to advise they had another pitch available tomorrow, not a super pitch but a better location. Of course it was too late by then, we had made alternative arrangements. What the site owners fail to address, is that it should be the Frenchman complaining and not I, that the error they made was letting the Frenchman pay extra and have my paid site, had they insisted the Frenchman moved, which was the right thing to do, I would not be writing this frankly horrendous review. |So take my advise, this is not a site for anyone who does not have an alternative place to stay, do not book and pay a deposit, do not pay in advance, actually it would benefit you to simply avoid this business...

I stayed for 4 nights and had a wonderful time, however, there were a few things that could have been improved. I'll start with the negatives: We were in XALOC 4 and the last two days there was so much pollen coming from the trees in the gardens, it was impossible to sit outside. The small kids pool with water fountains was not working during our stay, however we did discover on the last day that there was another small kids splash pool in the kids club area. The shop was not open in the afternoon, and we did see a number of people wishing to buy food. Maybe it's open in the afternoon during the high season? I requested a baby bed for my son. There was no mattress so I went to reception. The girl was very unhelpful and said to use a blanket on the hard base... It's unacceptable to provide a bed with no mattress. Next time, I'll bring my own. Positives: My daughter loved the kids club. The girls were great and you could tell they really enjoyed their job. The kids loved the parc. AstroTurf would be better than sand as I did see a cat use it as a toilet... The restaurant and staff were great. We ate there on our last night and had a lovely meal. The shop had most things, although expensive. This is expected on a campsite. The lady working the shop was wonderful and very helpful. The whole campsite was always very clean We never saw any rubbish anywhere. And it was calm. Even though it may have been full, we never felt that it was. It wasn't noisy and the gardens in the XALOC area was fantastic for the children. We were able to let them run around freely as there was plenty of room for them to not want to walk off and get lost. Our mobil-home was very clean and had everything we needed for our stay. The kitchen welcome pack with washing liquid, sponge, towel etc was a nice extra. Longer blackout curtains in the bedrooms would be welcome. We are booking to come back in October, so looking forward to another 4 days of family time...

Excellent location near to beach and amenities.We camped in our motorhome for a week there in mid Oct weather was 22 to 26 degrees .Watch potch sizes as some are small. Showers/ washrooms and toiletts modern and clean. Even in Oct entertainment or something on some evenings. Laundry room good. They had fair sized heated pool still attened in Oct a very large jacuzzi and fab kiddies play pool. This site opens till December too which is late . Everywhere was clean and well kept. The bungalows and cabins although we didnt use did look very good . There was a good onsite supermarket and restaurant seemed busy although we ate off site while out in the day.. Roses is beautiful resort. Has harbour great beach ( NOT dog friendly ) you have to go to Empuriabrava for dog beach ( not far by bike or car though) Lidl and carrefore 10min walk from site. We can recommend...