Hotel Beore Sun Moon Lake, an SLH Hotel — Hotel in Yuchi Township

I do not recommend this hotel based on our experience of staying overnight here on 7/29/2024 (Monday) night. I booked this hotel because of the great reviews on Google.

However this hotel is by far the worst Hilton-affiliated hotel we have experienced so far based on my Hilton Honor experience.

First, This hotel is overpriced at NTD$9,000 (USD$300) for a small room with two full size beds and very narrow paths. The hotel doesn’t have any of the Sun Moon Lake views. The hotel staff called me at least 3 times to reconfirm our arrival time so “they could get our room ready.” Not sure why they had this practice which made me feel such ab urgency to get to the hotel ASAP.

Upon checking in, the staff also insisted on giving us 3 people one key to share. It did not make sense and such rule also caused inconvenience for our exploration of this tourist area freely. I had to revisit the check-in counter and justify my reasons again in order to get one more key in the midst of the push-backs from the staff.

The shower/toilet door was also poorly designed. If one is in the shower while the other is using the toilet, one side would be completely exposed since the slide door can only cover one side. This is a serious privacy issue.

Moreover, there were too many rigid rules such as try not to eat in the room and/or don’t eat any snacks from the 6th floor lounge in the room Wash your own cups used at the lounge. But the only washing sponge looked so filthy. At around 10 pm, we could hear loud noises singing in the poorly - insulated karaoke room at the 6 th recreational floor.

Last but not least, while checking out, we saw a big cockroach scurried by behind the receptionist desk toward the hotel kitchen…unbelievable.

The main reason for me to write this long review is to help others plan in having a better traveling experience by the...

The helpful and friendly staff are what makes this hotel a 5 star. I received many recommendations - such as what bike routes I should take to visit all scenic spots. In particular, xiaoma was very helpful for suggesting where to go to get good food (since around the lake, there wasn’t too many options.) He also was patient with me while I was swapping out my bike options.

Rooms are nice and cozy, free snacks and drinks from the mini fridge . More free snacks during happy hour on the top floor of the hotel.

Location is prime, 5 minutes from sun moon lake, and 3 minutes from shuishe area( 711, bus stop, restaurants, bakery.) They also have free parking and free bike rentals (manual and...

This hotel sets the gold standard in hospitality, design, and comfort. The staff was extremely helpful and genuinely hospitable. They helped orient us around the area, arranged bicycles for us, and the manager even helped lead us to the appropriate cycling path around Sun Moon Lake. The rooms are cozy and utilize space in a sleek and functional manner. The bed was extremely comfortable and the bathroom was very clean. Breakfast was included and was a thoughtfully curated and delicious spread of both Taiwanese and western cuisine. The location is right next to Shuishe Pier and multiple 7-11s for convenience. I highly recommend this place and wish we could have...