Grande Centre Point Lumphini — Hotel in Thung Maha Mek Subdistrict

When it comes to Thailand’s hotel industry, Google needs to make more stars available.

If any of you have been to Bangkok lately, you’ll know that the service is better than five stars across every 5* hotel. For me, to cap service, rooms and location at only 5 stars for a Bangkok hotel feels akin to holding back a child prodigy just to make sure the rest of the class pupils don’t feel so bad.

The Grand Centre Point takes it to the next level… again! I liked it so much, I came back. And the staff remembered me!!

Special shout out to Pam, on the concierge service. His name badge still says “trainee” but this belies his awesome attitude and great work ethic. He’s a fantastic ambassador for the Grand Centre Point. I’d hire him in a second!

The bedroom is pristine, with amazing views (Lumphini Park on one side, city scape on the other). Everything you need is there, including a full-sized fridge to stock whatever you need from the nearby 7/11.

A bug bear of mine in any hotel is the lighting system in the bedrooms. Wherever I stay, it seems that only the lighting designer truly understood how the lighting switch circuit actually works - and none of it ergonomically helpful (aaghhhrr!!)

However, at the Grand, it all makes sense. Nice and simple. Even the toilet, with all its East Asian bells and whistles, is very easy to understand and operate. And far too much fun!

Plenty vegetarian food on the menus. Very important for me and my moral appetite. The pizza (at the Sky Bar), however, is not a pizza. It’s more like your child made it at school and you eat it because you’re proud of their efforts (“yum-yum!! Daddy loves it” - but really you want to put it in the bin)

Breakfast: This was my least favourite experience (but I’m not removing stars). The room has a very ‘canteen’ feel to it. The high ceilings and marble floors make every cup-to-saucer movement, every child’s excited food dance (ice cream is served for breakfast!!), and every knife-cutting-on-plate echo everywhere. Also, one side of this ‘canteen’ was freezing cold (uncomfortably so for me that I had to move). There were so many people at breakfast, queuing is inevitable for freshly cooked egg dishes. But here’s why I’m not removing a star: despite the often frantic nature of the guests’ in-and-out of each other to get to their favourite regional breakfast fodder (it very much reminded me of a Saturday afternoon in Piccadilly Circus), the staff remained unflustered, composed, patient, and friendly at all times. A lesson from which some of the guests might learn.

Next: Elevators that tell you which one is coming first, rather than you being annoyingly surprised that one just opened and close right behind you before you could see and run to it. So, all good there!

My only (ever-so) slight frustration was that the staff on reception didn’t explain everything that’s to be had at the hotel. Eg the sky restaurant is alcohol free but you can bring your own, and there’s a games room (arcade style) by the Sky Pool, which has a big jacuzzi. I found those by accident.

The final plus note is the location. Lumphini (I think) is one of the most expensive areas in Bangkok, and this seems to be because so much of what you want to experience is a walk (or short taxi ride) away. So put your comfy trainers/sneakers on, take a parasol and sunscreen if you need it, and go explore Bangkok. The best city...

Review as the real costumers The staff in front provided very good service, smiling and friendly.

But the manager did not smile or greet or anything. She acted as if her did not care about anything.

We were sleeping and heard a very loud vacuum cleaner. We called to ask at almost midnight. The staff said that there was a general cleaning service ??? (Since staying in hotels in almost all of Bangkok in 5-6 stars, no hotel cleans or vacuums at night because it would disturb the guests..

But the noise did not go away until the staff and technician came to check. In conclusion, it was the loud pipe noise that disturbed the room.

We stayed here 4 times. The first time, we smelled cigarette smoke on the floor. The manager came to apologize and change the room.. but the manager play the phone (probably talking about work or something). But most hotels do not call the phone in front of the guests.

The second time we came to stay, there was a cigarette smell on the floor again.. We called to inform them before coming to check for us. We happened to have a 1-year-old child. In conclusion, there was a cigarette smell again. The staff checked in and changed the room and apologized!

The third time came to manage well. There was an air purifier. But I heard the sound of dragging tables from the restaurant upstairs. It was acceptable. The fourth time came, the manager didn't even greet or talk. Even though she saw us, even though we were standing there. But it was another staff member who came to talk and apologized for the past events that happened during the stay. (I didn't want to be welcomed by the manager.. But in general, in every hotel, the manager will come to talk and explain everything that happened.) But this didn't happen at all. It's like she didn't see us. But her see us!

In this case, it will be the last time I stay. Pay for it myself but receive this kind of confusing service.

I've stayed at almost every GCP branch. Whether it's Thonglor and Asoke, Pattaya, I got good service and strict corrections.

But Lumpini is a brand that GCP claims to be luxurious, different from other places. But to be honest, the service of other branches is really more luxurious.

If the management reads this, please seriously consider training the manager. ☺️

And staff wear outfits like the picture I take So good service and smile And be kind I’m so thank you to them

(The bed sheet was dirty both times I stayed.) I don't know what caused it. But I hope it won't happen again.

Overall, the other staffs were sincere and smiling.

But some of them were not as friendly as I thought.

To be honest, this review is a sincere review of the kind of welcome I give.

We stayed at a place and were welcomed so we reviewed...

Centre Point Lumphini Review - August 5, 2025, 11:45 PM||||1/5 stars||||Disappointing experience from the get-go. During check-in this evening August 5th, a male trainee staff member attempted to overcharge me for my 5-night stay. Despite informing him of my email confirmation and providing him with his colleague's name, he insisted his calculation was correct. When I pointed out the discrepancy, he said, "No, my calculation is right." Only after I offered to show him the email did he reluctantly agree to assist, saying "Okay, I will help you." I felt like I was helping him do his job and told him, "No! I am helping you do your job!". His excuse for the mistake was that "reservation team is not the same as front desk." His condescending attitude leaves much to be desired.||||Further issues arose at the gym tonight, around 8:45 PM. While a group of 5 Korean guests were exercising in front of me, the staff stopped me to fill out a form with my name, room number, and gender - on a sheet left openly on the desk, compromising confidentiality. When I questioned why the Korean guests didn't need to do the same, he claimed they were "just looking." I find this inconsistent and unfair. Those guests ended up exercising- not rocket science since they were decked out in sports wear so I did not understand why this staff claimed the group was merely "looking" at the gym since no verbal exchange was made.||||To top it off, during turn-down service, the staff carelessly threw away my goggles' nose bridge, which was placed on my desk next to my papers. I reported this to reception at 11:45 PM, and they told me to check Lost and Found. When I asked if staff-discarded items are typically sent to Lost and Found, it seemed like a ridiculous ask.||||I'm extremely disappointed and questioning the rest of my 4-night stay. Considering the hardware is there, the lack of hospitality and service is staggering for a 5-star hotel. I'd advise others to avoid this hotel until significant...