Perla Pura Hotel — Hotel in Konak

Not sure if they know about the hotel business. The 1st night the room temperature was too cold but they said there is no option to turn on the heat since it’s ’central to the building’. It is October so it is quite chilly especially on the higher floor hotels. The 2nd night we have the same issue and it was very cold in the room but the reception could not so anything. Guests are not able to arrange the temperature in the rooms. The room we were in had a small bathtub across the bed and beside the desk. This might look cool but it’s absolutely useless considering that the guests can not even adjust the room temperature themselves. The housekeeping is clueless and requires training. Sometimes they have us one towel and sometimes they didn’t replace any of the hand towels. We stayed three nights and they never could figure out the correct number of towels to give for 2 adults, the 3rd day they didn’t out a foot towel and forgot one of the large towels. Just not logical to the guests. The pillows were smushed by housekeeping into the bottom shelf of the closet were we put our shoes and this is unhygienic. The minibar was never restocked. If you have insulin or want to keep medication or drinks cold the minibar does not get cold enough and it shuts off completely you leave the room. The cups we used for coffee in the room were not washed and replaced. Breakfast is one if the worst I’ve ever seen at a hotel in this price range. All of the guests are smushed together in a narrow space pushing and shoving to get some half-finished buffet food. Very basic cheapest ingredients they could find. The garbage Shute is right next to the open buffet and a disgusting often broken coffee machine is smashed in the corner. Breakfast is a hassle and very crowded understaffed dirty tables . The breakfast is not worth it. Bad location and bad planning for that breakfast Buffett. It’s a failure. This place seems like it’s very new in the hotel business or they just don’t care or know what they are doing. Inexperienced...

Perla Pura is just not worth the price, they seem to have no experience in the hotel business. The 1st night the room temperature was too cold but they said there is no option to turn on the heat since it’s ’central to the building’. It is October so it is quite chilly especially on the higher floor hotels. The 2nd night we have the same issue and it was very cold in the room but the reception could not so anything. Guests are not able to arrange the temperature in the rooms. The room we were in had a small bathtub across the bed and beside the desk. This might look cool but it’s absolutely useless considering that the guests can not even adjust the room temperature themselves. The housekeeping is clueless and requires training. Sometimes they have us one towel and sometimes they didn’t replace any of the hand towels. We stayed three nights and they never could figure out the correct number of towels to give for 2 adults, the 3rd day they didn’t out a foot towel and forgot one of the large towels. Just not logical to the guests. The pillows were smushed by housekeeping into the bottom shelf of the closet were we put our shoes and this is unhygienic. The minibar was never restocked. If you have insulin or want to keep medication or drinks cold the minibar does not get cold enough and it shuts off completely you leave the room. |The cups we used for coffee in the room were not washed and replaced. |Breakfast is one if the worst I’ve ever seen at a hotel in this price range. All of the guests are smushed together in a narrow space pushing and shoving to get some half-finished buffet food. Very basic cheapest ingredients they could find. The garbage Shute is right next to the open buffet and a disgusting often broken coffee machine is smashed in the corner. Breakfast is a hassle and very crowded understaffed dirty tables . The breakfast is not worth it. Bad location and bad planning for that breakfast Buffett. It’s a failure. They have a lot to learn about how to run a hotel and...

The hotel is new and has comfortable rooms with all amenities . Ιt is housed in a beautiful renovated building near the market of Kemeralti , close to Konak , Basmane and Pasaport . From the hotel there is easy access to the metro and the rest of the city's public transport .Τhe majority of the hotel staff were polite and helpful . Unfortunately because the hotel is located on a central and busy road and it does not have sufficient soundproofing . For this reason during the night there is a lot of noise in the room. Αnother negative point of the hotel is the breakfast . The breakfast buffet is very small with limited options.I believe that in a four star hotel the breakfast buffet should not have been so poor. In addition, the breakfast room is housed in a small space next to the reception and the entrance of the hotel . In general, the hotel's breakfast needs...