Bilem High Class Hotel — Hotel in Muratpaşa

I booked VIP rooms 601 and 611 with sea view, next to the lift that takes you to the beach (see photos of the hotel from outside) All VIP rooms are built into the mountainside and on flimsy columns the slightest earthquake would have hit Antalya and demolished the entire rooms, I couldn't sleep for fear of myself and everyone living in the other rooms, including my family and vacationers on the beach, we were lucky because we got out safe and sound. Everything I wrote, I have proof of it with audio and video. Everyone who gives them 5 stars is the hotel staff. Disgusting hotel, thieves , I booked 2 rooms with sea view for 5 people. When I arrived, they offered me rooms facing the street 107 and 109, for four people only, and asked me to wait until tomorrow, and the next day they offered me rooms other than those that I wanted. had booked so i declined their offer so they told me all sea front rooms are inhabited but they don't have vip sea front rooms but i have to pay them 750€ more or take the other rooms that face the street and are only for four people, and if they refuse, I have to find myself another hotel. So I asked them for a document proving that they were not available for the rooms I had booked, so they refused to give me the document and asked me to leave and they would not give me the money back that I had paid for them and that the website on which I booked Agoda takes care of returning my money. And because I was with my mother, my wife and my children, I had to accept their offer, and I paid them €750, while the two rooms 601 and 611 are only for four people, and my little daughter had to sleep on the sofa for 6 days, but unfortunately I found the price of the VIP rooms on the hotel website much cheaper than what I paid, when I confronted the management of the hotel 'hotel with this, they told me that the price on our website is only for Turks, the hotel is very dirty and the services and reception are very bad, and I ask them to clean my rooms every day several times, the same treatment I unfortunately saw in Istanbul between 07/18/2023 and 07/26/2023, theft and fraud in restaurants and taxis, food is not varied, bad taste and expensive, the tourist places are very expensive and foreign tourists have to pay the price ten times more than tourists who do not see you. Frankly, I advise everyone not to visit this hotel, not Turkey. This is not just an opinion, but the opinion of most tourists I found in Turkey. In summary, beware of Turkish sites because they sell you a fake image that is not real, because the photos of hotels, rooms and even the services they offer you will not be and will not be. I only gave them one star for the safety there. And since I reside in Geneva, I have decided to file a complaint against the hotels I have booked with the World Tourism Organization in Geneva regarding the mistreatment, disrespect and fraud I have suffered during my stay, and I complained on the Agooda and booking sites with the VISA credit card. I ask those who have read this comment to tell those who have not, and thank you. I want to tell you that I asked the police to manage the hotel, but they did not help me and they told me that if I wanted to file a complaint, I had to file a complaint on the websites on which I...

If you’re booking a standard room and thinking “I’ll save a bit and skip the sea view,”—don’t. Unless you enjoy staring at a wall while contemplating your life choices. The sea view costs extra, but so does your dignity if you don’t pay it.||The room itself? A masterclass in minimalist suffering. The bed is superking in size but emotionally unavailable. You’re given one single sheet, which means you and your travel companion will be forced into a nightly game of sweaty Twister. The mattress is so firm I briefly considered checking if I’d accidentally booked a slab of marble. The pillows? Little foam ghosts of comfort. We asked for more and they arrived four hours later, possibly after being summoned from the underworld.||The shower head was hanging on by filler and sheer willpower. The door handle was halfway through its escape plan. Paint was peeling off the walls like the hotel was shedding its skin in protest. And the wardrobe? Generously equipped with one coat hanger. One. I brought clothes. The hotel brought character development.||Now, if you’re hoping for sleep—how quaint. The hotel sits directly above a nightclub that parties until 4am. So while your eyes mourn the lack of view, your ears are treated to the full Turkish techno experience, plus the occasional scream of someone discovering they’ve lost their dignity and/or flip-flops. And don’t count on the curtains to save you—those two panels don’t even pretend to meet in the middle. Bring earplugs and an eye mask unless you enjoy sleeping in a disco-lit cave.||Credit where it’s due: the fridge and air-conditioning were the last two functioning brain cells in a crisis—keeping it cool, holding it together, and absolutely essential to survival. The pool was clean and lovely, and the staff? Absolute legends. Friendly, helpful, and clearly working overtime to keep the chaos charming.||The beach club is stunning—leads straight into the sea like a Bond villain’s lair. But be warned: you can’t touch the bottom. If you’re not a confident swimmer, stick to the pool unless you fancy a spontaneous baptism and a mild panic attack. Drinks down there are priced like they were hand-delivered by Poseidon himself, so go all-inclusive or prepare to sell a kidney.||The hotel food? Genuinely delicious. We ate out most nights, which was a roulette of culinary highs and lows. Alcohol in Turkey is priced like it’s been taxed by Zeus, so budget accordingly.||Final Verdict |Bilem Hotel is a beautiful mess. The beach club and staff are worth the stay. The room? A bit of a hostage situation. Bring coat hangers, extra pillows, a mattress topper, earplugs, and an eye mask. Pay for the sea view. And if you’re sharing a bed, prepare to stick together—literally. Sleep is optional, techno is not.||Would I go back? Maybe. But only with a chiropractor, a suitcase...

If you’re booking a standard room and thinking “I’ll save a bit and skip the sea view,”—don’t. Unless you enjoy staring at a wall while contemplating your life choices. The sea view costs extra, but so does your dignity if you don’t pay it.

The room itself? A masterclass in minimalist suffering. The bed is superking in size but emotionally unavailable. You’re given one single sheet, which means you and your travel companion will be forced into a nightly game of sweaty Twister. The mattress is so firm I briefly considered checking if I’d accidentally booked a slab of marble. The pillows? Little foam ghosts of comfort. We asked for more and they arrived four hours later, possibly after being summoned from the underworld.

The shower head was hanging on by filler and sheer willpower. The door handle was halfway through its escape plan. Paint was peeling off the walls like the hotel was shedding its skin in protest. And the wardrobe? Generously equipped with one coat hanger. One. I brought clothes. The hotel brought character development.

Now, if you’re hoping for sleep—how quaint. The hotel sits directly above a nightclub that parties until 4am. So while your eyes mourn the lack of view, your ears are treated to the full Turkish techno experience, plus the occasional scream of someone discovering they’ve lost their dignity and/or flip-flops. And don’t count on the curtains to save you—those two panels don’t even pretend to meet in the middle. Bring earplugs and an eye mask unless you enjoy sleeping in a disco-lit cave.

Credit where it’s due: the fridge and air-conditioning were the last two functioning brain cells in a crisis—keeping it cool, holding it together, and absolutely essential to survival. The pool was clean and lovely, and the staff? Absolute legends. Friendly, helpful, and clearly working overtime to keep the chaos charming.

The beach club is stunning—leads straight into the sea like a Bond villain’s lair. But be warned: you can’t touch the bottom. If you’re not a confident swimmer, stick to the pool unless you fancy a spontaneous baptism and a mild panic attack. Drinks down there are priced like they were hand-delivered by Poseidon himself, so go all-inclusive or prepare to sell a kidney.

The hotel food? Genuinely delicious. We ate out most nights, which was a roulette of culinary highs and lows. Alcohol in Turkey is priced like it’s been taxed by Zeus, so budget accordingly.

Final Verdict Bilem Hotel is a beautiful mess. The beach club and staff are worth the stay. The room? A bit of a hostage situation. Bring coat hangers, extra pillows, a mattress topper, earplugs, and an eye mask. Pay for the sea view. And if you’re sharing a bed, prepare to stick together—literally. Sleep is optional, techno is not.

Would I go back? Maybe. But only with a chiropractor, a suitcase...