Fang Fang Suites (BELFORD GARDEN HOTEL AND RESTUARANT) — Hotel in Kampala

Having had alight meal, we were ready to go, requested for the bill, after the bill was brought, we requested to confirm which type of payment to make. We were advised that we could pay by credit card, cash or mobile money. We requested to make payment using mobile money and they accepted. The payment number was confirmed and the name of the recipient.||It was then that we initiated payment to the said number and payment was made in direct transfer and the waiter was witness to this. Despite having completed the payment with a payment confirmation, we were denied exit with reasons that payment hadn't been received. Gates were forcefully locked by untrained junior staff an act which got us terrified.||We spoke to Chinese management who pretended not to know about the Ugandan mobile money payment systems.||They started being abusive inclusive of their junior staff. But the payment was clearly showing cash had been transferred to a MIN FANG.||This happened on 7th March 2020, Saturday evening at around 11:30pm.||We believe this was a trick to try get us to make additional payment. ||It's not until we mentioned that we would put this incident on trip advisor that they opened the gates.||It was a terrible experience after a good meal.||||Be aware of...

"Fang Fang is a hidden gem in Kampala. It's a small, family-run restaurant that serves up some of the best Chinese food I've ever had. The atmosphere is warm and inviting, and the service is excellent.

I've been to Fang Fang a few times now, and I've never been disappointed. The food is always fresh and delicious, and the portions are generous. I especially love the Chicken in the Basket, Sizlling Chicken and fried rice.

If you're looking for a great Chinese meal in Kampala, I highly recommend Fang Fang. You won't be disappointed.

Here are some additional details about my experience at Fang Fang:

The food was authentic and delicious. The flavors were well-balanced and the dishes were cooked to perfection. The service was excellent. The staff was friendly and attentive, and they went above and beyond to make sure we had a great experience. The atmosphere was warm and inviting. The prices were very reasonable. For the quality of food and service, Fang Fang is a great value.

Overall, I had a wonderful experience at Fang Fang. I would definitely recommend it to anyone looking for a great Chinese meal...

Staying at the Fang Fang Suites / Belford Garden Hotel was a nice experience. The Rooms are ok, but a good point is that it was quite spacious and ventilation was good. The layout of the hotel is nice and simple, I like the Downstairs reception / lounge seating area. The two great things are the Location, which is walking distance to Central Kampala (Kampala Road etc). Additionally the other great thing is the Adjoining Fang Fang restaurant which serves great Chinese food. The Staff were friendly and helpful. Also great parking at the front of the venue and...