Cannock Hotel Apartments — Hotel in Cannock Chase

Booked on booking.com and was told we were staying in a completely different apartment to the one advertised and shown, at 3pm when we about to check in! Had a conversation with the host who was patronising and rude and told us this apartment was only 200m from the one we “thought” we had booked and if we weren’t happy we should just cancel, and any future bookings we had we should cancel too! Excellent customer service skills!!! ||Gravel driveway was only half a car length so my car was left hanging over the pavement for the duration of the stay! When we mentioned this, we were told maybe it was my “driving skills” that meant I couldn’t park on the driveway! (Pic attached) ||Opened the front door and straight into the bedroom on a busy noisy road! Cigarette butts all over the entrance right outside the door/bedroom! They ask for a £250 deposit for damages and leaving the “towel rail” on also results in a loss of deposit, I find it quite insulting that whoever cleans here, hasn’t noticed the ashtray outside the door or the fact the “towel rail” is hanging off the wall! ||The back door opens onto a garden that is shared with people who live next door, which isn’t great as you feel you have no privacy either! ||The kitchen is ok, quite small and the whole apartment is one long converted “garage” however the nasty drainage smell coming from the cupboard under the sink was NOT ok! ||The beds were cheap, lumpy and extremely uncomfortable and the bedding was damp like it hadn’t been tumble dried for long enough! The towels were also damp which made the bed even worse as they were left on there for our arrival! ||The pressure from the shower was no more than a trickle really and turning the shower head to get a stronger flow doesn’t work either! ||Since we have left we have had our “deposit” back and upon leaving feedback on booking.com have been informed we have been reported to them (for what I’m not sure) and we have also been “banned” from staying there!! Oh no, lol! ||To be perfectly honest being banned is probably the best case scenario because you do not get what you book and pay for, this apartment/garage isn’t even pictured on the website and now I see why!! ||My personal recommendation is to book at the nearest premier inn! At least you get what you pay for there! Comfy beds...

We stayed the night in Beech house 3 after going to a boxing event nearby. For a unit so close to a really lively (in a nice way) High Street it is dead quiet in the evening/night. Lovely comfy double bed and very comfy pull out bed, immaculately clean and everything you need even if you wanted to stay for a week. There is also free parking to the back. The only thing I would say, and this isn't a negative but just to give people the heads up, unit 3 is up a narrow staircase which is quite steep. We overpacked for 1 night and its quite difficult navigating a big suitcase up down. The comms from the owner is very prompt and polite- everything you need is supplied on the day of check in and everything just works. All in all we would go back here without hesitation next time we are in the area. Cannock is a lovely place and well...

Stopped at these apartments for one night as attending an event in Cannock itself.||||Pros:||||Clean ||Centrally located||good price||Modern feel and look||Car park space provided||||Cons:||Shower door leaked and there was no towel to put on the floor||Take your own shower gel etc as theres only shampoo provided (information when booking suggests theres gel included)||The oven (ok didn't have use it had a noisy fan)||Car park is pretty tight so a smaller car would be easier to park.||||Seems i have put quite few cons there but its probably unfair as all in all its was a good stay.||||Most definitely would...