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Hi ||||My wife booked accommodation for end of May 2021 , paying for one unsuite room for 2 adults at Blue Haven Guest House. During the booking process, my wife didn't manage to add our 7 yrs old daughter on same booking to sleep with us the parents - our daughter usually sleep at home with us in the same bed, we enjoy co-sleeping since she was little. In all holidays we booked so far in England and outside, we have been allowed to have our little daughter to co-sleep with us in same bed, never been charged extra for this, also always we have been prepared to pay extra as needed. ||||Subsequently I have contacted Blue Haven via email asking permission to bring our little daughter, asking permission for her to sleep with us her parents in same bed, and I offered to pay extra for breakfast for her. We have been told by Blue Haven's admin person that they not able to accommodate our request, Blue Haven has a "strict T&C in place due to safety reasons", they suggested to book 2nd room with them - and I have explained politely that our little daughter doesn't sleep on her own in separate rooms as she is afraid to sleep on her own. Therefore I have asked for a full re-found to be able to book alternative accommodation somewhere else, but Blue haven admin said they don't to any re-founds at all, again have a "strict policy with no re-found" if service not needed any more!||||We found Blue Haven admin person on the phone very abrupt and rude, being is very inflexible with our needs as customers, not valuing us as customers. I am not happy with Blue haven refusing to re-found us for a service we have not used. I will make further complains to recover our money as per normal, any customer have the right to get his money back if change his mind and doesn't want to use any more a service or a good. ||||kind...

Hi

My wife booked accommodation for end of May 2021 , paying for one ensuit room for 2 adults at Blue Haven Guest House. During the booking process, my wife didn't manage to add our 7 yrs old daughter on same booking to sleep with us the parents - our daughter usually sleep at home with us in the same bed, we enjoy co-sleeping since she was little. In all holidays we booked so far in England and outside, we have been allowed to have our little daughter to co-sleep with us in same bed, never been charged extra for this, also always we have been prepared to pay extra as needed.

Subsequently I have contacted Blue Haven via email asking permission to bring our little daughter, asking permission for her to sleep with us her parents in same bed, and I offered to pay extra for breakfast for her. We have been told by Blue Haven's admin person that they not able to accommodate our request, Blue Haven has a "strict T&C in place due to safety reasons", they suggested to book 2nd room with them - and I have explained politely that our little daughter doesn't sleep on her own in separate rooms as she is afraid to sleep on her own. Therefore I have asked for a full re-found to be able to book alternative accommodation somewhere else, but Blue haven admin said they don't to any re-founds at all, again have a "strict policy with no re-found" if service not needed any more!

We found Blue Haven admin person on the phone very abrupt and rude, being is very inflexible with our needs as customers, not valuing us as customers. I am not happy with Blue haven refusing to re-found us for a service we have not used. I will make further complains to recover our money as per normal, any customer have the right to get his money back if change his mind and doesn't want to use any more a service or a...

• Disclaimer * Before you book this guest house, be prepared to pay £100 cash when you arrive as they ask for a £100 damage deposit. If nothing is damaged, it is refunded

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Food The full English breakfast was a bit oily for my liking, but hey, it's still a meal. They have a wide variety of cereals and toast to choose from alongside appe and orange juices.

Rooms/facilities The rooms are clean and tidy, they come with a kettle, tea, coffee and milk. The bathrooms are a bit small, and the shower is a bit cramped. The beds are soft and comfortable. You are given towels, which can not be taken to the beach, so bring your own beach towels. However, what the place lacks in size it makes up for in location. The guesthouse is only a five minute walk from the beach and a ten minute walk from the town itself.

Staff John is very kind and the kitchen staff are very helpful.

Conclusion It is not the best guest house I have been to in my life, but it is certainly not the worst. It is a great guest house if you are staying with a family, just watch out for extra fees and READ THE...