Premier Inn London Southwark (Borough High St) hotel — Hotel in London

I initially had lots of issues with contacting premier inn by phone, and to actually contact anyone to talk to about a booking is awful!! Phones were not answered on reception. I had a query about my booking and I constantly rang their number and no one would answer - even after midnight when things wouldn’t be busy no one picked up. This premier inn would be difficult to find unless you had researched it properly and viewed its situation properly. We arrived on a Monday late morning and dropped our bags at reception as booking in was not until 3pm. There was very limited staff and found ourselves ringing a buzzer to get their attention. After we dropped the bags we went for a trip out and returned early evening. There was only two staff on. The receptionist was lovely and very friendly, but she was trying to accommodate book ins and serve in the restaurant taking orders and taking payments, making drinks. There was a cook in the kitchen who made the meals (very, very limited menu), and he was also the waiter. We were given a room key but not explained as to how to use it and where to use it (e.g in the lift, to open internal doors, to use in the room to trigger the lighting) Although short staffed, the staff that were working on the three days we were there were great but could have done with some help. This may explain why no one answers the phone. Breakfast was lovely, and good value for money. The rooms were clean. However, we had a family room and were only provided with two of everything - two cups, two glasses and two each of the packeted beverages. When I questioned this and said we are a family of four - in a family room, the receptionist said this was a standard procedure and if we want more of something we needed to ask. I thought this was odd, if it’s a family room - there will be more than two people. My family slept well, but when I woke several times I could hear rumbles in the hotel which I assume just be trains from nearby stations!? However, the noise...

The Premier Inn London Southwark (Borough High St) is in a prime location close to the London Bridge rail/tube station, opposite fashionable (and expensive) Borough Market. There are many busy bars and eateries in the vicinity. However, be warned: the area generally is not very nice. The hotel is down a side alley that seems popular with the down-and-outs who frequent this part of town and you will need to dodge the odd beggar and splash of pavement pizza if you stay here.|Check-in was straightforward and all the staff were very friendly and helpful throughout our stay.|The room that we had was basic but quite spacious. It boasted an HD TV and a very comfy bed. Despite the location, it was quiet all night and we slept very well. Having said that, the aircon, which worked well enough, did start to crackle during the second night. I think they called ours a room with a view but although you could see the tips of the famous Shard and Walkie Talkie buildings from the window, they were mainly obscured by other buildings.|The bathroom was dated but functional. My main beef was with the shower. It was a converted bath with a very slippery floor, a fixed head and a plastic curtain. The bath itself was non-functional. Fine if you’re into 80s retro but most people under 60 would consider that it badly needs updating.|Breakfast was good for the price. The hot items were mostly good quality. I’ll single out the sausages and black sausage for praise. However, some items were not refreshed often enough, such as the eggs which became rubbery and the bacon which turned to little sheets of leather.|All in all the hotel represents good value for money for tourists and visitors on a low budget - if you’re prepared to put up with a...

I recently stayed at the Premier Inn Hotel in London and overall, I had a great experience. The room I stayed in (room 514) was located on the fifth floor and had an amazing view of the London Eye, which was especially nice for watching the fireworks on New Year's Eve. The room itself was well-equipped with a TV in front of the bed, good lighting (including LED lights on the bed), and an air conditioning unit. The bed and pillows were comfortable, and the thick curtains made the room pitch black, which was great for sleeping.

One of the biggest advantages of this hotel was its location. It was in Central London and very close to London Bridge Station, which made it easy to get around the city. There was also a Tesco Express just outside the hotel, which was convenient for buying groceries. The breakfast buffet was also a highlight - it was open from 6:30-10:30am (Mon-Fri) and 7-11am (Sat-Sun), and offered a full English breakfast for £10.50.

However, there were a few disadvantages to this hotel. The biggest issue I had was that the room had no heating, which made it feel really cold during the winter. Additionally, I was unable to open the window to get some fresh air, and there was no fridge in the room. Another issue I encountered was the poor quality of the WiFi - the speed was less than 1mbps, which made it difficult to use the internet.

Overall, I would recommend the Premier Inn Hotel in London for its comfortable rooms, great location, and good value for the price, despite the few drawbacks I...