PREMIER SUITES - Serviced Apartments Newcastle — Hotel in Newcastle upon Tyne

Overall our stay was quite good. A few notes:|Easy walk from train station|Allows late check ins - we arrived late & had arranged with the front desk ahead - they sent very detailed directions to pick up the keys - very clear and worked well!! (Reception only open day hours but communication was excellent)|Suite was well appointed - kitchen, fridge, microwave|We had 2 bedroom suite - 2 full bathrooms & 2 bedrooms (each had a double bed)|The building is dated/older but the suites were clean. No complaints at all. |Comfy beds & pillows. Linens were quite pleasant & towels fluffy soft (literally the towels were so fluffy we were all talking about it!)|There is a lift/elevator - great for those with luggage. |Washing machine - fantastic to have a washer when traveling with a family!! (Note no dryer- just a washer)||Considerations:|No air conditioning so we opened the windows at night. This meant a lot of noise - a lot. Each night there were people screaming, bottles smashing and sirens. It bothered the light sleepers, others were unfazed. I wouldn’t say the area is “bad” or questionable at all- just there is a lot of nightlife and the noise of which travels straight up...

We booked in for a nights stay at the premier Suites and we were delighted to be able to gain access a little earlier than officially allowed. With 4 kids under 12 this was a huge help. The lady who checked us in was lovely, so friendly and helpful. She was the person I arranged the booking with over the phone and to say she is a credit to the company is an understatement. The apartment was spacious and clean and had everything we needed for our trip. Such a lovely surprise to hear a knock at the door and to be handed a chilled bottle of wine as a welcome gift, lovely touch. Beds were very comfortable and plenty towels for the group. We sadly had to leave Newcastle early due to the storms that were coming but we have booked in again for 2 nights in April to pick up where we left off. Can’t wait to visit again. ||||Perfect location for a city break. ||||Thanks for the great service ladies (and the man who was fixing our door...

Had the best time staying here. We had originally booked another hotel but with some bad service we changed to the apartment 2 weeks before our stay.. First contact was Joanne and she was lovely very swift to reply to any questions and help us get the booking finalised along with booking the parking.. I spoke with Joanne on phone and via email and it was just amazing the difference in service.. amazing.. on arrival we checked in so quick and smooth with David.. he was very welcoming and very chatty.. we then had daily chats with him and he often checked in with us to make sure everything was okay.. rooms were like home from home spacious and everything you need is there.. very close to all the night life so no worries on waiting for taxis.. again amazing service and I will defo be back again.. thank you guys for making our stay smooth and amazing your service did not go un noticed and all us girls want to say a massive...