Royal Extended Stay Alcoa — Hotel in Alcoa

My God ! Please stay clear of this scary and nasty bug ridden pig sty !! First off the other reviews are right except the two that give good ones , this place is more gross than one can imagine and the housekeeping is real rude ..There is mold , blood stained sheets , no trash cans in rooms , no lamps but there is light , they are very bright like hospital lights and once you turn the main one on , the room is even more ugly and gross , no carpets on the floor ,so the beds constantly slide away from the wall ,leaving your pillows on the floor..Weekly , you can beg until your blue for cleaning but I guess 215 a week isn't enough for them to fund good housekeeping or bleach to clean with ..The toilet shakes and your appliances may or may not work , but one thing is for sure , your TV is from the 80 s 90 s and dirty remotes , NO CABLE IN THE MORNINGS FOR SOME REASON AND ONCE IT DOES COME ON , IT ONLY COMES THROUGH SNOWY AND VERY FEW CHANNELS ..And , please don't expect phones in the room and with that no way , no breakfast or coffee makers in rooms either!! THE PICS LIE , UNLESS YOU SEE THE REVIEWS LEAVE PICS ALL OTHERS ON THE MAIN MOTEL PAGE ARE FAKE !! And we stayed in M STAR TOO , ITS RIGHT IN THE FRONT OF ROYAL EXTEND , ITS NOT MUCH BETTER , MOLD , NO CABLE CHANNELS AT ALL IN THE MORNING AND SNOWY ONCE ON , MOLDY BATHROOMS , VERY UNSAFE , TGE POOL IS GROSS AND THE DESK WORKERS ARE VERY VERY RUDE A HOLES ESPECIALLY THE YOUNG GUY AND WOMAN THEY HIRED TO HELP..THE HOUSEKEEPING AT M STAR ARE VERY NICE BUT , NEITHER MOTEL BELIVES IN USING REAL CLEANING SUPPLIES !! Ok , now at 250 at M STAR a week and 215 a week at the one in back , your better off staying in a tent or at a rest area in your car ..Please , HEALTH INSPECTORS , LOOK INTO...

Please stay clear of this scary and nasty bug ridden pig sty !! First off the other reviews are right except the two that give good ones , this place is more gross than one can imagine and the housekeeping is real rude ..There is mold , blood stained sheets , no trash cans in rooms , no lamps but there is light , they are very bright like hospital lights and once you turn the main one on , the room is even more ugly and gross , no carpets on the floor ,so the beds constantly slide away from the wall ,leaving your pillows on the floor..Weekly , you can beg until your blue for cleaning but I guess 215 a week isn't enough for them to fund good housekeeping or bleach to clean with ..The toilet shakes and your appliances may or may not work , but one thing is for sure , your TV is from the 80 s 90 s and dirty remotes , NO CABLE IN THE MORNINGS FOR SOME REASON AND ONCE IT DOES COME ON , IT ONLY COMES THROUGH SNOWY AND VERY FEW CHANNELS ..And , please don't expect phones in the room and with that no way , no breakfast or coffee makers in rooms either!! THE PICS LIE , UNLESS YOU SEE THE REVIEWS LEAVE PICS ALL OTHERS ON THE MAIN MOTEL PAGE ARE FAKE !! And we stayed in M STAR TOO , ITS RIGHT IN THE FRONT OF ROYAL EXTEND , ITS NOT MUCH BETTER , MOLD , NO CABLE CHANNELS AT ALL IN THE MORNING AND SNOWY ONCE ON , MOLDY BATHROOMS , VERY UNSAFE , TGE POOL IS GROSS AND THE DESK WORKERS ARE VERY VERY RUDE A HOLES ESPECIALLY THE YOUNG GUY AND WOMAN THEY HIRED TO HELP..THE HOUSEKEEPING AT M STAR ARE VERY NICE BUT , NEITHER MOTEL BELIVES IN USING REAL CLEANING SUPPLIES !! Ok , now at 250 at M STAR a week and 215 a week at the one in back , your better off staying in a tent or at a rest area in your car ..Please , HEALTH INSPECTORS , LOOK INTO...

Booked through hotels.com, went to check in, was denied service, yet still charged. Called hotels.com (Thinking no biggie', just a mistake) They called Royal Extended Stay, The person who answered their call denied that we had ever even being there!! I had been staying with them almost a month! My friend Josh (Who the room was for) was staying at the front hotel (yes two hotels, one parking lot) was paying too much (for not booking on-line) so I booked for him. Went with him to check in (booked with lap-top from my room there) watched them deny his room (already booked N paid) then proceed to charge me (3 times) $97.65 on 06/21/2011 -$97.50 on 06/24/2011-$33.00 on 06/27/2011!!!! || On top of all that, Terrible business ethics, run down buildings, I think they have a brothel on the weekends (seriously!!) They rent out a room to the right of the front office to something of the sort, one of the people that finally answered in the office was TERRIBLY RUDE (I couldn't believe the profanity they used to a customer, my friend),|| plus, if you need drugs just hang out in the parking lot after dark, some of the people who rent weekly (live there permanent) will take care of those needs.....|| TERRIBLE!!!!! HORRIFYING!!!!!!||I wish I didn't have to type this.... I love to give praise, or leave it be. However, with what I have experienced here I feel it is my duty to try & prevent someone else from having a similar horrifying experience. Lesson, cheapest ISN"T always best...|| Sincerely,|| Michael...