I have been diligently searching for a hotel for my family's trip to Montana and was extremely excited when I found this place! It looked absolutely incredible and is right next to the hot springs, I couldn't wait to book it! I had actually discovered it on Orbitz but wanted to book through the hotel's website directly. My family is bringing a small 5 lb dog with them so a place that accommodates pets is a must, which this hotel does! On Orbitz it states that pets stay free at Hilton, awesome! Unfortunately when I got to the end of filling out the booking page on Hilton's website, I see that they charge $125 for pets! I figured this must be a deposit as it is extremely high, so I called the hotel and they said that no it is not a deposit and it is in fact what they charge and it is non-refundable! I was crushed as this amount is literally 50% of the cost of a night's stay making this just not affordable. I absolutely understand that hotel's do and should charge a pet fee, but $125 is just way too high. We would be happy to pay $25 or oven $50 like most hotels charge but $125 just is not doable so we unfortunately had to book with another company. Super disappointed as I was very excited about this place. They are new so hopefully they will adjust this rate and make it more affordable for families and in line with other hotels. I did let the gentleman I spoke with know about the misinformation on Orbitz so that they can get this fixed and not mislead other...
Read moreI have been diligently searching for a hotel for my family's trip to Montana and was extremely excited when I found this place! It looked absolutely incredible and is right next to the hot springs, I couldn't wait to book it! I had actually discovered it on Orbitz but wanted to book through the hotel's website directly. My family is bringing a small 5 lb dog with them so a place that accommodates pets is a must, which this hotel does! On Orbitz it states that pets stay free at Hilton, awesome! Unfortunately when I got to the end of filling out the booking page on Hilton's website, I see that they charge $125 for pets! I figured this must be a deposit as it is extremely high, so I called the hotel and they said that no it is not a deposit and it is in fact what they charge and it is non-refundable! I was crushed as this amount is literally 50% of the cost of a night's stay making this just not affordable. I absolutely understand that hotel's do and should charge a pet fee, but $125 is just way too high. We would be happy to pay $25 or oven $50 like most hotels charge but $125 just is not doable so we unfortunately had to book with another company. Super disappointed as I was very excited about this place. They are new so hopefully they will adjust this rate and make it more affordable for families and in line with other hotels. I did let the gentleman I spoke with know about the misinformation on Orbitz so that they can get this fixed and not mislead other...
Read moreThis hotel is your standard Home2 with complimentary breakfast, 24/7 coffee bar, spacious rooms and lobby with hangout seating all over, and a clean atmosphere.
We stayed in room 403 and it was the nicest room we've stayed at on our trip. They upgraded our room randomly, no idea why, but we were put in a beautiful room that had a view of the mountains. It was quiet, there was no mold around corners in the shower, the shower head was clean - everything was so enjoyable. We had the best nights sleep at this hotel and our Labrador got so much love from different employees. She was more excited to go down to the lobby to hang out than she was to do anything else, lol. It was honestly just such a pleasant experience and a reminder of how much we enjoy visiting Bozeman in general.
The only suggestion I have for the hotel is to say that it is time to clean out the sink traps (: Our sink drain in the kitchenette area had that typical moldy-food smell that they get when they go unchecked for too long (we cleaned ours out right before our trip so its fresh in my mind lol).
Overall, a wonderful experience and a perfect end to our long road trip!!! We could not have...
Read more