It took like three hours to get our food. After two hours I asked if we could get a couple glasses of water and the owner I believe. Asked me three times if I saw the sign on the door. I had no idea what he was talking about. He tells me if you’re in a hurry to eat feel free to go somewhere else. We literally all had coffee at the table. Two children that had absolutely nothing to drink. We already ordered and had been here for hours. I was so blown away by how rude he was when I had a small request for water. Which we should have been offered 2 hours prior. By the time we got our food. I was almost positive they probably did something gross to it. I couldn’t even eat it. I’ve never felt so uncomfortable or unwelcome. That was absolutely the worst costumer service I’ve ever seen in my whole life. If you want to own a restaurant. The least you can do is not yell at a lil girl for asking for a glass of water. Don’t recommend to anyone. Hope you go out of business. I’m blown away that you can hold 4.5 stars. Find a new profession. Also we asked for a glass of chocolate milk. Never got it. For a child. Asked for mushrooms in our omelette no peppers and the lady said they probably couldn’t do that. Seriously? You can’t take out peppers and add mushrooms to an omelette. They’re not pre made. Y’all need to get it together. Our waitress was the only person actually...
Read moreFirst off, I am not one to seek out a restaurant on google and write a review after a bad encounter. The last & only time was about 5 years ago..
With that being said, I’ve never experienced staff more openly hostile to it’s guests & it’s OWN employees. As the lady was taking my order, she was blatantly staring me down, without blinking or looking at her notebook while writing down the order. It was obvious they gave regulars special attention and, apparently, some semblance of manners.
I never knew the name of my waitress, but you can bet I learned the name of the poor waitress that was consistently being yelled at and reprimanded by our waitress and members of the kitchen staff. This particular lady was obviously new and trying hard, we all can understand there are teachable moments, but what we witnessed is them truly taking pleasure in bringing her down.
Both my husband and I wanted to speak to her as we were leaving but when we got up to leave she wasn’t around. I hope she can see this review and know that there is somewhere better out there for her where she’s appreciated!
The food is mediocre at best. I wouldn’t waste time here. The food and atmosphere at the Western Cafe are far superior. Do yourself a favor and make the...
Read moreNew to town & stopped here for breakfast. We were expecting the normal cafe/diner food, but we were pleasantly surprised. Of course, you can get the usual dishes, but the menu is quite large & everything seems to be extra special compared to most others we’ve been to across the United States. I ordered a taco omelette (came with hash browns and toast). First impression: it’s HUGE. Taste test: surprisingly delicious (I was on the fence when ordered it... lol). It was packed full of delicious taco meat (not the fast food kind), black olives, & tomatoes, and comes with generous sides of sour cream and salsa to slather all over the top. A+👍🏼. The Hubby ordered a hamburger steak, eggs, toast, & hashbrowns. All perfectly cooked. They don’t allow substitutions, but that’s plainly stated on the menu. Service was efficient and thorough. Prices were exceptional. Great value. It’s nothing fancy, but we feel like we found a gem. A note on the menu said they have a buffet on Sundays, so we’re looking forward to trying that out soon. 100%...
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