SpringHill Suites by Marriott Corona Riverside — Hotel in Corona

I've been here all week for work and I must say it's one of the nicer hotels I've stayed at. The room is huge for one person. King sized beds sure are big sleeping one person. The room is laid out pretty nicely. All things you could want in a room to yourself for a week. Microwave and mini fridge in the kitchenette. With a sink, coffee and some cabinet space for things. The front room has a sofa, day bed, trundle that is comfortable. There is even a desk and chair that doubles as your dining room, so there's a real space saver. The TV is positioned in a way that makes it visible from your bedroom and the other rooms in your room by simply swiveling one way or another. The shower and toilet have their own room with a door, to keep the rest of the rooms from steam, I guess. Which is handy, so when you are out of the shower and you go the mirror, mirror on the wall, it's not all foggy. The sink is just below the mirror with a good amount of counter space. I had area enough for all the toiletries I had packed to be on the countertop, nice. There's a standard closet with iron and board for those of you packing for business. Several suit hangers as well. And let's not forget that bed. I didn't left the sheets to see who the manufacturer was, but it was super comfortable. With enough pillows and blankets to build a fort or whatever you do with several pillows and blankets. The linens and pillows cases were great, soft and clean. There are 2 lamps, one on either side and two lights above the bed too. So, if you like to read before going to bed, they had you in mind. I didn't have the room serviced during my stay, there wasn't a need for it. Plenty of towels were already in the shower room and I can make my own bed. The front desk person was there if I need anything, like coffee, cups. They have a market next to the front desk, full of foods, snacks and an assortment of beverages for you to choose from. A hot breakfast is served from 6 AM to 10 AM, don't quote me on this though. I would leave for work before it was available. But it's there. Overall I have been very pleased with my stay. If you are traveling for work, you couldn't find a better place IMO. I definitely recommend this hotel for your next...

1 star only because the customer service is great! The ladies at the front desk are lovely. I checked in late in the evening, worked out and by the time I was ready for bed I noticed that my sheets were not clean. Some of the hand towels were clean, but had old make up stains. I had a stuffy nose the day I arrived, my friends walked me to my room and they made a comment about the smell. I was better by the next day and I could smell a stinky smell including smoke in the restroom. The gym was ok, the bike seat and elliptical were sticky. I had to wipe them clean, also the toilet seat in my restroom was sticky and had old pee in the area that keeps the seat attached to the toilet. The breakfast was ok. The hardboiled eggs had a hair in the container probably from a customer. Not much variety on the breakfast. Just some cereals that look old, ham, cheese, bagels, hardboiled eggs, scramble eggs and 2 choices of fruit, milk ( no soy, almond nor coconut milk). Is not vegan friendly nor paleo... pros. They have coffee and water avail by lobby. About my room, when I came back from the rehersal ( here for a wedding). I advised the employee ( front desk supervisor) know. She said she would send someone to "check it" ( as if I was making it up), and do what they have to do... 2 hours later they never showed up to "check it" clean/change sheets. I went back and the new lady was on top of it right away. Very sweet lady. About 3-4 ladies showed up to clean. I supervised and noticed food and hairs on the mattress cover, And the lady was putting the new sheet over it. I started picking the food and hairs and she asked another lady to change it. That just showed there that they don't pay attention. They need to make sure that every single sheet is changed. I sure dont want somebody else's sweat and only who knows what else was on those sheets. So if you stay here, check your sheets, restroom and food. They dont pay much attention to that. I attached some photos, it was more noticeable in person. The picture washes off the stains I guess bc of the...

First and foremost, I have been staying at Marriott properties since 1981. 43 years. I have achieved "lifetime" Titanium status. And I'm ONLY pointing that out to ensure my credentials and credibility on this review.

Over the years,I have visited great and not so great properties.

Whether it be the Ritz Carlton, or Mariotts 4 star properties, they are not always "that great" I have learned over the years that it all starts at the top. Many general managers hide in their ivory towers, and it shows. There can be this unspoken arrogance, but typically, the amenities are fantastic, so it works.

That brings me to this property. The Springhill Suites. Being honest, I wasn't expecting much. Hoping for a comfortable bed, clean hot shower, and maybe a convenience store for snacks or toiletries.

But what a shock I was in for. We were greeted by a very friendly front desk manager. Made sure our trip was fine, caring about our well being. Afterward, she extended the reward for being a Titanium member, and helped us choose our gift from the hotel.

Our name was prominently displayed on the front desk as a welcome as well as in the elevator ascending to the 3rd floor. The corner room was cool, clean and spectacular. We had no idea it woukd be this nice.

We left the property to get dinner, and when coming back, picked up an ice cream in the snack bar. Only to hear the front desk Mgr say "I got it Mr Tendick" I seldom get that service from 1 encounter.

Next morning we wanted breakfast. And on display were Strawberries the size of tennis balls, cantaloupe, hard boiled eggs, ham, cheese, eggs (2 types) bagels, cereal oatmeal and much more.

What a great layout, and again, the staff couldn't do enough for you to make sure you were covered.

Candidly, I don't get this type of service and care at other Marriott properties charging 5X the highly rate.

It's for that reason I felt compelled to share...