Dennisport House of Pizza — Restaurant in Dennis

My pregnant wife and I ordered delivery from this place 3 miles away. We paid over $50 for the both of us and the website said it would be delivered at 6:34 (We ordered at 5:50 so it was a fair estimated delivery time.) We still did not receive our food by 6:45 so we called and asked when the food was coming and they said it was just picked up and on it's way over. It wasn't until 7:15 that we got our food. We opened it up after the delivery driver left and everything was cold and we didn't even get the extra ketchup, that we had to pay for. We then called the place and told them that we had waited close to an hour forty five minutes and received our pizza cold and our fries cold and chewy. The manager said he was understaffed and asked what we would like to do about it. We said that we would like some kind of refund and he said rudely, "Well I can't see the food so I can't tell if it's cold or not. I can't give you a refund." When the food was delivered, we didn't get any napkins or utensils for our boneless buffalo wings. The manager that answered the phone never apologized once and was super rude to my wife. We were supposed to get 10% off for ordering online for the first time, as it(in big font) says on their website, but that never happened. In the end of it all, we did get 10% back for the cold food and extremely delayed delivery, but it would have been a much better experience...

Only gave 3 stars for atmosphere because I did a pickup. Whole experience was a disaster to put it lightly. The woman who answered the phone struggled to take the order and was talking to someone else mid order. I did ask for her to confirm the order which was repeated back correctly. I called in a grilled chicken salad, Italian grinder, linguiça grinder, cheese pizza and I tried to order a grilled buffalo chicken salad however was told they could not toss grilled chicken in buffalo sauce. I ordered another grilled chicken salad with a side of buffalo sauce. I ended up with fried buffalo chicken on my salad with the side of buffalo sauce. The pizza was greasy, and the crust was so hard I am surprised my son did not lose all his front teeth. The linguiça grinder did not have links but slices and the whole sub had 6 quarter size slices with some peppers and onions, the sub was not even filled halfway. The Italian only contained ham and was ordered with lettuce tomato onion pickles and contained very little substance. I tried to call in with my issues but after 5 attempts and a busy signal I resorted to a google review. $60 down the drain, I am fortunate we had steak tips in the fridge to grill because no one was...

Last week, we visited Dennis Port, MA and ordered a take-out pizza from Dennisport House of Pizza at the end of a long trip. When placing the order, the young lady on the phone told me how I could have the same pizza ingredients for less by changing my order. My wife and I both thoroughly enjoyed the meal and commented to one another often about the great quality of the ingredients and taste. One of the best pies I have ever eaten (and I have eaten a lot of them). Only later did I realized I had made a mistake in my math when calculating the tip, but I figured it was too late to worry about it. When my charges appeared on my credit card, apparently Dennisport House of Pizza had caught my mistake and only charged me for the correct amount. They easily could have taken advantage of my mistake but went out of the way to quietly demonstrate their genuine integrity and kindness. Integrity, kindness, and generosity make the very best pizza even better here! Thank you Dennisport House of Pizza for...