Motel 6 Dickson, TN — Hotel in Dickson

Well the room was clean, I'll say that. The staff was so obsessed with cleaning that they ignored our "Do Not Disturb" sign on the doorknob and had barged into our room as we were coming back from breakfast. I think the older couple who cleaned our room were perhaps the parents of the grumpy couple who checked us in. They shared the same dour, customer UNFRIENDLY attitude.

Pros: Rooms have been redecorated recently so they are nominally "hipper" looking. Aforementioned dedication to cleanliness. Fairly cheap rates (but you get what you pay for, right?) The surrounding area has a walkable Ruby Tuesday, Cracker Barrel, Arby's, Wendy's, Pilot Travel Center, Waffle House, and convenience store. The area seems fairly safe to walk around at night as long as you watch for traffic. The WiFi actually works! (Update: SOMETIMES it works.)

Cons: Not a bit customer focused. Beds are so hard and uncomfortable that they feel like they've been stuffed with cornshucks...or maybe corncobs. Pillows are a teeny quarter step above those paper pillows the airline gives you on overnight flights. Our king bed had three pancake flat little pillows for my husband and me. I went to the check in counter and politely asked for an extra pillow and was informed rudely "No pillows! Maybe tomorrow night we have pillow." (What? If I'm extra good or bring cookies or something?) At that point we'd paid for three nights while waiting for our truck to be repaired.

I will say, desperate for another pillow just to make our stay bearably comfortable, I snagged one on the way back to my room from the office. Yep. Snagged one from an unoccupied room. I am a bad person, what can I say? The rooms are ridiculously uncomfortable, the staff unhelpful. What was bizarre though, is when the grandma and gramps cleaning staff busted into our room they REMOVED the extra pillow! I had to insist on getting an extra pillow four times to get one back from them.

When we first checked in, if I'd had any idea what a big deal it was just to get an extra pillow, I'd have gone with the Econo Lodge next door. I suggest anyone who wants a comfortable stay to do the same.

More cons: Paper thin walls. We could hear the people next door and upstairs as if they were in the room with us. Traffic from the highway was LOUD. There apparently was once some sort of towel bars or shelf in the shower and toilet room but from the marks on the wall it must have been removed. There is no place to put your towels but on the toilet lid. My husband had to go get a lightbulb from the office to replace one that was burned out. The main ceiling light fixture was broken.

I certainly don't expect luxurious accomodations at this price point. But customer focused service costs the establishment nothing and it would have gone a long way to making our stay nicer.

If we hadn't already paid for the next couple of nights I'd move to another motel. This isn't the worst place I've ever stayed but I'd never willingly...

Warning: Stop and rethink even pulling into this parking lot. This is a horrible place to stay and the owner with his band of misfit illegal immigrants he has working for him are even worse than the hotel itself. I was here for 2 nights and it will take me 2 weeks to just get the sour musty mold cigarette smoke and not to mention the illegal marijuana smell from my clothing. I was in a non-smoking room but that didn’t matter. I was worried about getting stoned from the marijuana smoke that filled the room and the hallways. My shower looked as if it had not been cleaned since the holocaust. The shower curtain was greasy dirty with visible stains (that could of easily been taken down and washed), toilet leaked water from the handle every time you flushed. The bath towels and wash clothes, they didn’t even look or smell clean. Be sure you turn on the restroom light before walking in there (especially barefoot), unless you like to crunch roaches under your feet. The microwave blew small flames and so many sparks and sounded as if it were about to blow into pieces. I called the front desk to only be spoken rude to. The desk girl told me there was nothing she could do about it. I offered myself to go into another room for a different one. In return she tells me no I’m busy, I’ll get back to you and hung up as I was still speaking. She did come banging on the door 20 mins later with a replacement microwave. She stood in the doorway and said “I need the non working microwave” with so much attitude. I stepped back for her to enter my room to get microwave and she stood there looking at me as if I was some kind of idiot, waiting for me to pick it up and hang it to her. So I did her job and gave it to her then she walked away and left the replacement microwave on the sidewalk for me to pick up and put in the room myself as she took the microwave that’s throwing flames and sparks into the room beside. I do not work for this hotel but they expect me to do their work? Fire marshal will also know they put this faulty flame thrower in another room. Then today after I called corporate about this, I was kicked out of the room as if I was lying! There’s cameras all over there. How easy would it be for the rude owner go back and watch her!!! Not only did he tell me to leave he cursed me in his foreign language. What else could he have been saying because he was speaking English when he so rudely told me he didn’t want my money. I failed to mention the bedspread that looked like it had not been washed in years with food and god knows what other kind of stains and holes. Tiny old baby pillows on the bed. The sheets they need to just have been thrown out. I mean come on I know that was bodily fluid stains all over the sheets. The grounds and sidewalks are disgusting with oil stains, trash and cigarette butts. Spend $20 more and go next door where the owner and employees are respectful and nice clean property. They don’t curse you out in a foreign...

Definition of "updated modern rooms" -- a complete lack of storage space (no clothing rods, NO drawers, very few shelves or other surfaces) which means 100% of your belongings will visually clutter your eyesight and many will end up on the floor). Not even a TOWEL RACK. And, perhaps I wouldn't mind all my belongings on the floor IF I weren't also disabled AND IF I didn't see multiple paw prints on the floor which appeared to be from a medium to large size dog walking through it's own poop and tracking it across the floor. I had to choose whether to use the microwave OR the refrigerator because only one of the plug ins in the outlet worked. When I tried to move it to another wall, haha, joke's on me, that outlet doesn't work AT ALL. Forget about any of the common courtesies like late checkout or reliable wi-fi, and when you complain about the fact that you can't use both your microwave and refrigerator at the same time, they do not offer any assistance, not even an adapter or extension cord which would have allowed you to use both appliances at once. People next door were up until at least 3 a.m. talking very loudly and clinking what sounded like cases of liquor bottles, literally. Free pets but don't leave them in the room unattended (that will go over like a lead balloon in the summer). Company policy. No breakfast OF ANY KIND. NO shampoo, conditioner, lotion, tissues, etc, etc, etc...Oh you do get a couple of bars of Motel 6 soap -- guess they must have ordered that for decades in advance. Not even an extra roll of toilet paper. I'm sorry, but they have taken budget motel down a path which I will not tread again. Stay here at your own risk -- and in this case, you don't even get what you paid for. Spend an extra $20 and save yourself the aggravation by staying somewhere where they actually appreciate you...