Best Western North Edge Inn — Hotel in Dodge City

There were 5 different beetles/cockroaches we found in our room during our 4 night stay. We had multiple family members in same hotel/different rooms at the same time and they all said these beetles or cockroaches were found in their rooms. Can hotel management not afford proper pest control? Our window to our room was left unlocked (which none of us touched) and our room door never closed properly as you would have to pull it hard upon exit to fully close it (which we didn't realize until after having left the hotel for hours the 2nd day). The toilet clogged once. The shower was operational but was a handicap shower and would never drain properly unless you had the shower head directly pointed at the wall instead of yourself while showering. As someone that has been in the HVAC & plumbing industry for my entire career I instantly noticed how poorly the shower had been rigged together to try to drain (which was still clearly unsuccessful). We informed hotel management and nothing was ever done. We had to use all of our towels to soak up all of the water in the bathroom. My wife put the towels next to the door and went to ask for new towels...when she went to go pick them up the hotel Manager/Owner said that she needed to bring the old ones back first insinuating that she was going to steal his cheap towels. Lastly and probably the most irritating thing is that not only did the Manager/Owner not wear a mask but none of his staff ever did during the entire 4 day/5 night stay.

We had to go to Dodge City for a funeral and it really would have been nice if our family felt safe at our hotel room but with the bugs and hotel management not wearing mask we felt safer shopping at Dodges local Walmart where at least the staff wore mask and we didn't...

If you like political commentary being blasted at you 24/7 including during breakfast, AND you happen to prefer Fox news, then you would give this place a higher rating. We were on vacation and hoping to escape from ALL TV pundits and would have much preferred something useful like the weather channel playing in the lobby. Everyone is different but as a tired traveler we were hoping for peace and quiet not politics. The rooms are nice and big, and ours was very clean considering this is a pet-friendly place. There were loud noises on and off from other rooms, but tolerable. The beds were comfortable including the pillows. The kitchenette was awesome but completely empty except for a small coffee maker. The air-conditioning was fantastic, and you could set the fan to stay on so it doesn't wake you up at night. The breakfast was very good as many others have mentioned but instead of the usual "pour and flip" type pancake/waffle maker, they had a conveyor belt designed one that was actually pretty interesting and fast, but only making 2-3 inch sized pancakes. The staff were great. Unfortunately the date we stayed they had a ridiculous rate close to $200 per night with some kind of refundable deposit that we have not encountered before. The WIFI had poor security which basically makes it useless, although another secure WIFI was clearly available. The toilet could not flush a piece of toilet paper (even if you held the handle down).

The useless WiFi, useless toilet, high price, and forced political environment cancelled out the big clean rooms, great A/C, and great breakfast. We use Best Western a lot but this place needs to do a...

I stopped at the Best Western because it was the first hotel I found going W. on Hwy 50. It was late. I was tired. I rolled in. The young woman at the desk was kind to this tired traveler, even reprogrammed my ticket to get me on the third rather than first floor. Nice, quiet, big room with a little sort-of kitchen space—seems lots of the guys who work on the new wind-energy grid stay there because they like those big rooms. Nice comfy beds, a bathtub as the shower (I don’t know if they have handicap-accessible rooms). Nice view. Quiet end of town. Big TVs with a lot of channels. Then the breakfast! The morning I was there, Cindy kept that breakfast stocked with food as fresh as a restaurant. As Cindy greeted people, she took time to answer my questions, telling me about the local economy, schools, culture…. Also, the owner came in to check the place out—his son also showed up. Staff was happy to see them. That kind of respect between the boss and staff certainly indicates that everybody’s invested...