Mattress Firm Outlet - Abingdon — Hotel in Edgewood

After 25 yrs my wife and I decided it was time to purchase a new mattress . I was sure technology had improved after all that time , today was a rainy Saturday which allowed us sometime to stop. We entered the Mattress Firm on Constant Friendship Blvd in Abingdon , I figured it was a lil bit off of the beaten path and hopefully would be able to get an idea of prices etc. We walked in and it appeared that other families had the same thoughts . We were promptly greeted by Tatyana , she allowed us to walk around for a few minutes while she finished up with her customer and joined us and ask what she could do to assist us. I told her I needed an education so I could become a better informed consumer . She proceeded to ask us a few questions and get to know us while explaining how mattress technology had evolved. She then proceeded to show us 4 different types of mattresses helping us to identify what we were looking for and assuring us that they carried something for all budgets and sleep needs .

Tatyana was very knowledgeable and answered all of our concerns and question while allowing my wife and I time to talk amongst ourselves. She then helped us narrow down what was important to us and what we felt was our best investment, worked up our price informed us about available promotions, financing , warranty and delivery options. No high pressure sales tactics at all. Just a knowledgeable, smart and friendly salesperson who listens and understands.

We felt comfortable in our overall experience and decided that all of our needs had had been met and exceeded our expectations.We purchased a Serta I-series king bed and could of even chosen to of had it delivered in two days.

If you need a new Mattress stop by Mattress Firm in Abingdon and ask for Tatyana , you’ll sleep...

I recently had the pleasure of meeting with an outstanding salesperson, John, at the Mattress Firm, and his expertise and dedication truly stood out.

When I entered the store, John greeted me warmly and made me feel comfortable. His deep understanding of mattresses and attentive, personable approach made the entire process effortless. He asked me about my preferences, sleep habits, and any specific concerns, showing a genuine interest in finding the perfect mattress tailored to my needs.

What impressed me most about John was his extensive knowledge of the various mattress types, materials, and warranties. He patiently explained the differences between each option, providing detailed insights without overwhelming me with technical jargon. His explanations were clear, concise, and incredibly informative, making it easy for me to make an informed decision. He wasn't pushy or attempting to upsell; instead, he focused on helping me find the best mattress, ensuring I was satisfied with my choice.

I highly recommend John to anyone in search of a new mattress. His professionalism, knowledge, and unwavering dedication to customer satisfaction make him an exemplary salesperson. My shopping experience was elevated because of John's expertise, and I am grateful for his outstanding service.

Thank you, John, for your exceptional assistance and for making my mattress shopping...

I had the pleasure of working with Kimberly at Mattress Firm, and I cannot recommend her enough! From the moment I walked into the store, Kim was warm, welcoming, and incredibly knowledgeable. She took the time to truly understand my needs and preferences, guiding me through the different mattress options with patience and expertise.

What impressed me most was her genuine care in making sure I found the perfect mattress, rather than just pushing a sale. She listened attentively, answered all my questions, and provided thoughtful recommendations based on what I was looking for in terms of comfort, support, and budget. Her professionalism and friendly demeanor made the entire shopping experience enjoyable and stress-free.

Thanks to her, I feel confident in my purchase and excited to finally get a great night's sleep. If you're in the market for a mattress, I highly recommend stopping by Mattress Firm and asking for...