Inn at Carnall Hall — Hotel in Fayetteville

I met a friend in the lounge for a happy hour drink right as it was opening for the day (around 4:05pm). When I arrived, my friend already had a cocktail, so I asked her if we had a server (as in, the bartender coming out from behind the bar to take our drink order) or if I had to approach the bar...she said she went to the bar to order a drink, so I followed suit. I asked the bartender what the happy hour specials were, and he told me; however, I asked about the $6 rose special that the menu online specifically showed...he looked back at the pre-written chalkboard on the wall and repeated the specials. So, I repeated, there isn’t a $6 rose special?! And he said, no I think they did away with that, and I politely let him know that the online menu specials were incorrect...he then proceeded to tell me that yes, “they need to update that” (whomever THEY are). Instead of honoring the special, he just stared at me, so I ordered the conundrum red wine which I knew I would love. I returned to my seat, and the bartender brought me a drink and asked if I wanted to start a tab - keep in mind, this place is not very big, one of the nicer places in town, and only has one way in and one way out (I was nowhere near the exit) - this was very offensive to me as this is not a college bar, and the clientele are typically hotel customers or staff/faculty of the university since it’s on campus (I am one of those), so why should I “start a tab” since you really should be serving your customers instead of staying behind the bar afraid that someone will skip out on their tab. I was never approached to order food or another drink, so after 1.5 hours (and only being served one drink), I went to the bar to close out my tab. The only reason for 2 stars is because they have conundrum at the bar! Terrible customer service - I expected more from such an...

I've stayed here several times, and my room never looked like the ones in the pictures. Twice in the same room, and that room was ok. There were no power outlets near the desk, unless I pulled it out from its nook and unplugged the coffee pot (Room 206). It also was above the water chiller for the hotels ac system. The lighting in the room was terrible so there was no way I could work at the desk without the light staying plugged. It was close to Dickson St which was fun enough to get me back again. Next time it was a room down the hallway. Similar setup room, had to unplug a light by the bed to plug in my phone to charge. Turned off the overhead light and also the charger on my phone. The ick factor of it related to the terribly stained carpet... Fourth stay was upstairs (308 I think)... this room was awful. It had 1 window that was at the end of a slanted wall. You could just peek outside. The slanted wall began about 10" in front of the window. Top it all off with poor quality toiletries, and a sad breakfast its just not worth the rates they charge. Great location, but that's all that the hotel has to offer. It falls short on every other level. The menu in the restaurant is scant for variety and none of it looked great. Although I can't comment on the food quality, the bartender is extremely precise with the pour... to the drop, or...

Okay seriously it was fantastic. All the front desk people were amazing save one who just seemed more interested in their phone and monosyllabic answers and the thing I asked them for didn't get done so I'm gonna go with they didn't actually hear me. But hey it was Christmas Eve, we all have off times. The lady who checked us in was amazing, the over night gentlemen was lovely, and the Christmas day lady was very lovely. The rooms were very spacious and kept their romantic Victorian charm. The age shows in places but in a Jessica Lange kind of way very sophisticated the patina of time seems to only add to the edgy beauty, I definitely felt guilty that I packed more pedestrian, and didn't bring any Tom Ford and very little YSL. Please don't think any of the workers even batted an eye at our vestments. It's definitely a fun getaway spot. We'll be booking here again. Do note if you're from a land where 60° means no need for a jacket you'll enjoy the climate control ability in your room however you will question if they are boiling you alive in the hallways I assure it's just part...