Underwoods Fine Jewelers — Local services in Fayetteville

I could not give a higher recommendation for this business and their staff. Taylor helped my girlfriend and I through every step of the process of purchasing an engagement ring, and completed the (rather daunting) task of COMPLETELY preparing me to come in by myself months later and pick the perfect ring. I am... a dude. I often have some difficulty with knowing precisely what my girlfriend (soon to be fiancé) wants. Taylor helped us by allowing my girlfriend to try on whichever ring she wanted, making a detailed list of notes, letting us take the notes home... everything was perfect. Even down to the fact that every ring on display was exactly her size (coincidence or A1 customer service, you tell me). Taylor made sure to discreetly text me pictures of my girlfriend’s favorites and their prices after we had left, so as to not talk about pricing details in front of her. When I finally made the jump, paid the down payment and took the ring home, it was accompanied by a little gift baggie filled with practical leaflets and items such ring cleaner solution and a wedding gift checklist. The entire process, start to finish, made me feel like I was purchasing from friends. The people were friendly. There were complimentary refreshments. The little red napkins were awesome. The ring... is absolutely stunning. I couldn’t be more pleased to continue in the family tradition of purchasing an engagement ring from Underwood’s. Much...

My ring was custom created to my design at Underwood Jewlers even after we moved to San Diego, CA. First ring was purchased at Underwood's so we felt safest sending it back for the redesign. Since my parents lived there I had my dad pick the larger dimonds and they did an amazing job with my recreation. I have had to send it back 2 more times for repairs. One was from a fall I took and the other was to fix the bezel settings correctly. I took to a local shop to fix one nd never liked the result. After the second bezel setting was failing, 14 years later we decided to have it fixed correctly. A little hard dealing with it long distance but they understood what I needed and was able to take apart and fix correctly. I even asked them to move up completion a month since we would be in town. No problem at all. Very easy and fun to work with and the quality of their work is the best out there. I would recommend them for all purchases or repairs. Cary was so helpful and Kale caught an error in the first design and fixed it with out me even asking. Would have been hard to explain but since he took it all apart to fix he noticed the detail putting it back together. Even a small detail was caught which confirms their attention to detail is far the best. Thank you and it was pleasure...

When it comes to making a jewelry investment, there is no better place than Underwood's in the entire North West Arkansas area and beyond. This is a locally owned and operated business, and the product selection and quality are far superior to that of any other of the big name "off the shelf" jewelry stores. I have recently purchased several items from the store of which include an engagement ring, and two wedding bands. All I have to say about my experience is that I regret having shopped around at other places before I decided to go down to Underwood's where I met Kary, who was extremely polite and helpful. She helped me to pick out the perfect engagement ring as well as two wedding bands. The staff are all very knowledgeable and so very kind and friendly. The only thing I wish I could change about my engagement ring shopping experience, is that I wish I would have gone to Underwood's first. Do yourself a favor and shop at Underwood's Fine Jewelry, where you can always expect excellence, in both the jewelry and the friendly and family like staff with award winning customer service.

Thank you, Underwood's and Kary. You have earned a lifetime customer for all of your hard work, as well as your high standards of elegance and...