The Stricklin Hotel — Hotel in Florence

(Eww moment and disappointment). We love to support local businesses and especially like boutique hotels for their quirky and central locations. The central location had the potential to be a 10, but the bar/club next door was absolutely noisy, even in our room on the third floor! Management has a great look and feel design and it was sad to that they do not focus on where their clients touch most of all (bed and bathroom). The issues are DIRECTLY due to the lack of quality control, maintenance and cleaning.

(Ewww) House keeping must throw away sheets that are worn. Our sheets were rough at the foot area from over use by people with dry rough feet. The sheets were clean, but matted at the foot part of the sheet. Although clean, they felt nasty due to their wear.

(Ugh) The bed mattress had a three plus inch groove that caused the middle to be high and we were sleeping in a depression on both sides of the bed, causing pain in our shoulders and an uncomfortable sleep with a noisy room. We should be able to have a flat mattress.

(Noisy). We were on the third floor and hopes for a quiet restful sleep. The loud band ruined the peaceful nights rest until they finally closed the night club/bar. (Fix It). The shower head was not maintained and needs to be change to something that works, verses going after a style. Ditch the funky shower head for something that works and maybe consider giving your clients a hand wand. There is a Fridge inside a closed closet! When you open the closet it is hot due to the heat exchange of the fridge. Get the fridge out into the room with a cabinet that can allow air flow! Emergency Fire Evacuation Plan Map was not found in the room. I would think this is a fire code violation in such an old building

(Management). You have a lot of potential that we lost on simple management errors. you boutique hotel is a fun quirky old building and you have embraced a lot of the character, but on top of the prior mentioned issues that can be fixed by better management; there seemed to need structural issues that concerned us to not want to return. The floor in our room slanted to what seemed to be 5 or more inches from one side to the other! Out luggage rolled from the middle of the room to the front door and hit with a big impact from rolling fast. This concerns me structurally and we were concerned in the safety of the hotel structure. .

(What we think). We are not likely to return.

There is a lot of effort put into the artistic design and the repurposing of old with new. We appreciate that effort. The noise from the bar band, the horrible matress and sheets, the clogged and frustrating shower head, the A/C that blew down on our face vs just cooling the room, and the structural concerns are why we are not likely to return. There is a lot of opportunity for improvement. We do not recommend this location based on our stay on...

Stay Date: 4/11/25

We stayed in a King with no windows (upon request), which is great for people that love sleeping in pitch black dark. I loved it so much. I couldn't tell it was 9 am. Amazing. This is one of the best hotel beds I have ever slept in. Now, from photos, it does show bathtubs, but our room only had a shower. So, only some rooms have tubs and other have a big shower, and if this is important to you, just request one or the other. The rooms are small, but quaint. This is perfect for a couple in town.

My only concern is that there is no front desk on duty from 11 pm to 7 am. This is a security concern to me. The computers were left with information pulled up, to where anyone could see vital information, so this poses a security risk if someone were to be malicious. The front door, which has a key pad for entry, is completely unlocked. I would feel more safe if cards were required for entry during these hours, but it is not. So if any emergencies were to happen during the middle of the night, there would be no one there to handle anything. I thought in these instances, calling the front desk might have someone on call, but it goes unanswered to voicemail. Someone did finally get up with us around 5:15 a.m., so I don't know if this was front desk or another member of staff, because we ran into a BBB employee that mentioned no one works overnights at the hotel. The other issue this poses is if you left your key in your room, there wouldn't be anyone to let you in. They do have an option for keys on your phone, but I encountered spotty service in the building a few times, so this isn't entirely reliable. Also, several of the main areas where key card entry looks required to have access to the rooms, it was not required and anyone could just walk in.

This is a huge safety concern, but otherwise the stay was wonderful.

Made to take down review upon manager’s request, simply because of a free night’s stay. 4/14/25

The manager/whoever said there is someone there overnight, but who knows where they were. However, a BBB employee and a dayshift employee confirmed that there is no overnight person on two...

The Stricklin Hotel is a beautiful property. The rooms are tastefully decorated and spacious, and the bed I slept in was quite comfortable. The hotel is located in the middle of Downtown Florence, and it is very easy to walk from the hotel to most of the local businesses in the area. However, this is where my list of positive things to say about the hotel ends. To begin, the hotel doesn’t have a parking lot. There are only a few self park spaces in front of the hotel and they are open to the general public. There is also no valet service to offset this issue. At various points whenever I had to drive, I sometimes had to park a considerable distance from the hotel and walk. The Boiler Room, which is located in the basement, hosts live music several nights. This itself is not an issue. But at least in my room (202), you can VERY clearly and loudly hear the band in the basement. While trying to sleep at 11:30 PM on both Friday and Saturday night, I instead laid awake due to the noise - I eventually accepted this and tried to guess what covers the bands were playing. I was also told housekeeping would visit - no one ever came by and I did not receive fresh linens during my 2 night stay. There was no front desk attendant when I checked out, and I instead had to call a posted phone number to check out and simply leave my key on the desk. Most egregiously, I witnessed a dispute in the lobby on the first night between other customers and the hotel staff. While I’m not sure what the dispute was about, I personally overheard hotel employees (they were identifiable by their Boiler Room shirts) yelling and swearing at the customers. Overall, I would not suggest this hotel to anyone and will not be returning here if I need to make any return trips to Florence. Based on the experience I had, I found The Stricklin very overpriced and am confident I would have paid less and had a similar experience at a low...