Diamond inn — Hotel in Forrest City

We are frequent guests in Forrest City because of family, so we've been to many motels and hotels in town. This stay was full of inconvenience and things that concerned us, so I think we'll be staying somewhere else next time. Our first night, we stayed in a room with a tv that didn't work, a hair dryer that didn't work, a fridge that didn't work, no coffee maker ("we have one ordered"), no breakfast as advertised (due to a "power outage"), and -- most frighteningly -- the broken smoke detector hidden in the nightstand. It's a violation of federal law for a guest room to be without a working smoke detector, and this is especially scary since the memory of a major hotel fire just around the corner a few years ago is still fresh. The worker at the desk was mildly surprised, but offered no solution. We requested a new room, but when we stopped by to exchange our room keys the room had been given to another guest. The next room they gave us had stains on the sheets and no coffee maker, so we asked for another one. The next room was better than the first, but there was trash in the floor, still no coffee maker, and the shower knob was broken. We decided we weren't going to get a clean, fully functioning room at this inn.. So we gave up and dealt with it. The frustration wasn't over, of course. We asked for clean towels but were told that the housecleaning staff didn't wash any. I should note that the housekeepers appeared to be using stolen grocery carts instead of the usual hotel housekeeping carts to carry supplies and laundry. What kind of business owner allows (or perhaps encourages or requires) their staff to use stolen equipment on the job? I'm disappointed that guest safety is an afterthought, and I'm disappointed that they're okay with advertising amenities that they can't provide. I can say that many (not all) of the front desk workers were friendly and helpful, and we checked all of our beds thoroughly but found no bedbugs. We'll be staying at a...

DO NOT STAY HERE. We stayed there the night of April 5, 2018. It was the absolute worse place I have ever stayed in. We have stayed in one other of this brand and it was very nice. Just looking at the pictures, you can tell the rooms are in very poor condition. Luckily we brought our own sheets and as of right now, they are being washed in VERY hot water and bleach. The floor felt as if I was walking through a fun house at a carnival. the water pressure was terrible and the toilet flushed poorly. the room looked as if it had not been cleaned for a few days. The front desk person, a younger girl, could not remove herself from her phone long enough to properly register us. She asked 3 times for a phone number, and she was right in front of us. When I told her of the condition of the room, she said she would write it down and tell maintenance the next day. Right, whatever. Did not even offer another room. They were not busy at all. AVOID THIS PLACE AT ALL COSTS. There are a couple hotels right behind this and a couple south of I-40 that would be better to check out. Though it was only 53 dollars plus change, the adage goes, "you get what you pay for". The owner of this hotel should be ashamed. They need to have their license taken away and the place needs to be gutted and redone from...

Some Inns will offer great value for your money. Unfortunately, this is not the case with this Americas Best Value location. We were on our way back to Texas from Tennessee and decided to book a room at this location just for some hours before resuming our road trip. Here are some pointers: Cover yourself with insect repellent. I found a small sign at the lobby mentioning the mosquito as the official bird of Arkansas and boy they were not kidding. On our way into the room, we found several small blood splatters on the walls. Shortly after we noticed these annoying blood suckers flying along the roof and walls. If more than one brave soul will be staying, ask for free extra towels at the lobby as they initially provide for just one. If you missed the 70's you will love this room! Musky smelling carpet floors, an used bar soap with pubic hairs left as a souvenir, non-working fisher-price looking hairdryer are some of the amenities our $57 per-night room had to offer. On the plus side, free ice was available, bed was comfortable and the lady at the front desk was very nice and courteous. Overall it provides a cheap, unclean alternative to crash overnight, get some rest...