Red Roof Inn Forrest City — Hotel in Forrest City

Decided to go with the Red Roof Inn on my vacation due to the relatively decent ratings, and the fact that it was remodeled. It was close by to our destination and would be the best place to stay. As we pulled up it didn't look to promising, but again why not give it the benefit of the doubt. We paid for a room and went to go up and unpack, when we opened the door it was already preoccupied....We go down to tell the lady she assures us it shouldn't be, and changed our room.okay awesome got a vacant room this time. At first appearance it looked like they were trying with the remodel. It wasn't.....terrible the paint job was a little messy and it looked like dirt from somewhere was sprinkled on the bed so we dust it off and unloaded our luggage, double checked to make sure everything was locked; changed from our 12hour drive , and got ready to go out to eat. I lay down for a minute and keep notice dirt reappearing from an unknown source and for the price we paid it should definitely not be this dirty but I thought it is just for a night so what the hell. Get up to go out for dinner and as we are heading down stairs a man asks to see if we have any spare money and unfortunately I don't hold cash on me so I apologized, and as he walked away he started checking to see if the doors were open this was it I was heading the freak out of here; went in to get money back and the owner said that he was a homeless guy she employed and he was supposed to be taking out the garbage in exchange for a room; he wasn't suppose to be asking for money. This alleviated some of the tension and my dumb ass decided to say you know what it's fine I'll stay still just a misunderstanding ok, whatever. Get back from dinner, watch the news to keep an eye on hurricane Irma; everything went fine; fall asleep....to be woken up by our door trying to be slammed open at 11:55pm this wakes me up and I start to panic thinking somebody is trying to rob me. I had my travel companions call the emregency number they gave us to the front desk to let them now someone is trying to break into our room just to find out our phone in our room is not working! So immediately call the front desk using our cell phones; they answer our hearts jumping out of our throats thinking the worst; to have the receptionist apologize for giving someone else access to our room she thought it was vacant. I went straight from scared to furious, how can this happen? Isn't there written documentation of which rooms are available? What if this room didn't have the safety chain on the door anybody could have came in while we were sleeping. A million thoughts bursting with anger due to someone else's negligence. So naturally I brought the issues to the owners attention said it was the best they could do in a bad neighborhood and...

My mom, dad, and I were traveling from Carrollton, GA to Mustang, Ok because my Aunt was at the end of her battle with cancer and we wanted to see her one last time. We left Tuesday evening after work but thought we could drive the whole way through (14 hrs) between the 3 of us. About 9 hours into the trip we needed to stop and recharge because it had been raining hard for most of the drive and was super windy and we were just worn out! We decided to look for an inexpensive hotel room since we would only sleep for a couple of hours and get back on the road. I picked this Red Roof Inn because it looked newly renovated and was the closest om the route when I started searching. This was a cheap room, so I wasn't expecting anything fancy. All we needed was a clean room to rest for a coupld of hours and shower. We arrived around 3 AM and carried all of our luggage up the stairs to our room. When we got there we realized the toilet was coming off of the floor and there was water everywhere after I flushed it. There was hair and dirt ALL OVER THE FLOOR and in the shower! I pulled back the bed sheets and there was trash and stains covering the sheets and pillows! It was a complete nightmare. We immediately took our stuff back to the car and told the front desk girl that we would like a refund and told her the issues. She immediately called the manager and processed the refund the next day. We ended up driving the other 5 hours to Oklahoma because we didn't want to waste any more time at cheap hotels. So thank you Red Roof Inn for the aggravating night through an already difficult time the night before Thanksgiving! All we wanted was a CLEAN room to rest our eyes for only a couple of hours. If you have any standards on where you sleep I suggest spending a little more money for...

The customer service was good and the exterior of the building and main lobby area were nice and clean. There aren’t a ton of good options on this long stretch of road, so the location was as good as any.

When we got to our room, I was floored by the poor conditions. I knew that this would be basic / no-frills accommodations, but I wasn’t expecting large amounts of dirt, grime, and disrepair everywhere.

Wanting to give the benefit of the doubt that this place wasn’t all bad, I went to the front desk, explained that my room was not satisfactory, and they were quick to assign me a different room, which I appreciated. However, the second room was every bit as disgusting as the first.

I don’t know where these clean, comfortable rooms are that others were talking about - but these rooms are really in an unacceptable, borderline “call a building inspector and health department state of cleanliness.” The rooms smell of stale smoke, there were dark stains are all over the walls and window textiles, peeling paint on walls and ceiling, and just a ton of dust and grime everywhere. There was dark-colored mold on the ceiling of the bathroom, and the door on the bathroom interior looked as though someone had locked a dog inside and it tried to get out. In addition, I brushed my teeth with bottled water because the faucets were so covered in rust and calcite.

If you are not particularly concerned with sanitary conditions when you select a place to stay while traveling, then this place may be a decent value, but I would otherwise avoid this place like the...