Maritime Hotel Fort Lauderdale Cruise Port — Hotel in Fort Lauderdale

From the photos it looks really nice and clean. The hotel looked like it’s undergoing construction downstairs so I was thinking that’s understandable. It is more dated and grimy looking than the photos. I didn’t worry too much about it. Going up to my room, looking at the walls around the elevator and I noticed they were smudged and dirty. I am not used to seeing this in Marriott hotels but I was tired so I ignored it and went to my room. The walls in my room were nasty. Noticeably nasty and it could be wiped off if cleaned properly. The consoles where the tv and microwave are had dust and hair on it. I didn’t want to complain so I wiped them down with Lysol wipes including the remotes that were also dirty. I sat my things down and took my shoes off and it was more hair on the floor. I went to turn the shower on to get ready to relax and take a nap and it was hair hanging from the shower head. The outer part of the shower head was dirty as well. I called the front desk and the first time this person was nice and apologetic and said she would room service to do a full service cleaning the next day. The attendant came the next day and I was working but attempted tell her about the service needed and the shower. She was rude and told me it’s not a full service day. Rushing to get back to work I asked could she at least clean the shower and bathroom. I told her it was hair in there that didn’t belong to me. I didn’t realize until after she left and assured me that she cleaned it that it was more hair on the walls. I had to take a shower so I cleaned it myself. I needed to eat so I went downstairs to the not so friendly bartender to order. I stopped by the front desk and spoke to the female supervisor about it and she said she would notify the GM and get back to me. It never happened. The day of checkout (3-night stay) I called back down to ask for a late checkout to finish up my work and she said I had checked out this morning which I didn’t, and she had to come verify I was still in the room. I told her I never spoke with the mgr about my room she quickly cut me off and told me I did and she remembered me “the lady with the cast and stuff on her face”. Which was humiliating considering I had been trying to avoid leaving my room due to surgery and being stared at with the “stuff on my face”. I corrected her and said no I haven’t spoken with GM. She said well he’s here today u can speak with him. I asked his name and she asked me why do I need that. I said I would like to know the name of the person I’m going to talk to. Needless to say I never spoke with him. It was an awful stay! Long review but I have never and will never again stay at Motel Maritime Marriott in...

The hotel web site and pictures are actually very impressive, but they are also misleading. We stayed, here for 7 days from the 14th Feb. The arrival was underwhelming, at an average charge of nearly 200.dollars per night it is much to be desired. This place is under renovation, and the hotel looked and felt that it either should have been shut down for renos or an offer of some sort of incentives to guest, The Lobby was a mish mash of pieces and drapes and rugs, an obvious place for tripping or slipping. We had a penthouse room. This was 'clean' to an extent. We had a cracked and damaged commode, we informed them about it, but that was all. a shower stall with a clear vinyl strip on flor, presumably, to keep the water confined, but it was another trip hazard. as it was in the way and very unsettling. The sofa in the room, needed to be shampooed . The Bathroom was one of the most odd looking designs. One could see who is in the bathroom through the bedroom mirror, and vise a versa. The whole hotel in this state was was wanting an apology. The gym was closed, and so was the roof terrace!! No allowance was made on the price, to reflect their effort to go beyond the inconvenience. At least there should have been 'mind your step' or ' be careful of the uneven floors' or some sort of warning about the conditions of the carpet strips and rugs. ||Our rooms was not vacuumed once, even though we requested it. |The towels for the pool/spa were a tad bigger than hand towels, and what is worse, one would have to go through the restaurant to access pool. Some of the pool side tables were falling a part. The pool though seemed clean, had hundreds of bamboo leaves at the bottom. this should be vacuumed daily||The staff in the rooms section had no knowledge of English, they only spoke Spanish, and would reply to you in Spanish if asked a question. Is English not spoken at these hotels? Marriot should have an inhouse training session and hire staff with a smattering of spoken English. It was the same In south America, The service was always great and staff helpful.||The hotel was super busy, as it is close to cruise ports and so they rake in the cash. it is not too late to make guest feel more welcome than this. A bottle of wine, a complementary breakfast or some little token to let guest know, that the hotel is doing their best to make them happy and welcome. here are some photographs to let you know that this is not just an...

I understand the Maritime is currently undergoing a rebrand and remodel. Got it. But this is still a revenue-generating room that guests are paying real money for—and it’s falling short in some important ways.

Let’s start with the floors. The hardwood looks nice, but it needs to be mopped. Within minutes of walking around barefoot, the bottoms of our feet were black. Naturally, that led to dirty footprints all over the bathtub. It’s not exactly relaxing to take a bath in water that looks like it’s trying to rinse off a sidewalk.

The architecture and design choices are confusing at best. The living area features a futon instead of a real couch—which feels more “dorm room” than hotel suite. Then on the balcony, you get exactly one regular plastic chair, the kind you’d find at Walmart during a back-to-school sale. No second chair. No table. Nowhere to set a drink. It’s like they got halfway through furnishing the place and said, “Yeah, that’ll do.”

And let’s not forget the baffling shower setup: there’s a window from the shower to the bedroom, with a shade that only opens and closes from the bedroom side. Nothing like having your family be able to spy on you mid-shower. It’s a privacy nightmare disguised as modern design.

We also noticed random stains on the walls, and in general, the cleanliness of the room left a lot to be desired. I understand staffing can be tough, but the housekeeping team needs retraining. At one point, a maid just opened the door and came in—no knock, no announcement. And when we did speak with her, the only question was, “Would you like the bed made?” That was the entire interaction. No greeting, no offer of fresh towels, no check-in on supplies—just in and out.

There are outlets by the bed, which would be great if they actually worked. None of them had power, which meant everything had to be charged from the desk across the room. If you’re remodeling anyway, maybe fix the outlets and add some usable ones by the bedside?

Overall, this room felt like a work in progress—and not in a “we’re almost there” kind of way. More like “we got halfway through and then gave up.” There are a lot of quirks, a lack of basic cleanliness, and a housekeeping team that doesn’t seem to have the training or support they need. Here’s hoping the remodel includes a serious look at operations too—not...