Rocky Mountain Resorts — Hotel in Four Corners States

Unfortunately our experience here this time was bad. Rocky Mountain Resorts Quality has gone WAY down. Price has gone UP, yet check in is 4PM and check out is 10 AM. Number 15 was the one we stayed at. Upon walking in, the cabin stunk and the floor was extremely dirty. There were nasty smudges all over the fridge, white stuff on the floor and all over the microwave and oven. Did the housekeepers even clean this place? For 100$ cleaning fee you would think so, but i guess all the “cleaning” they do is changing bed sheets and putting out clean towels. After looking at the hot tub there are two broken speakers that have been ripped out, with wires exposed and rust all inside the hole!!! The rust had dripped into the water. There was litteraly a used bandaid sitting right outside the hot tub! After looking under the deck there is so much trash, empty bags of chips, energy drinks scattered all under the hot tub deck. We were scared this would attract wild animals. The insane part to me is there is a note on the table, asking if id like to leave a tip to the housekeepers? Are you kidding me? Thats like spitting in my food and asking for a tip! The couch was super uncomfortable, hard, all leather and had a huge rip on the back, its sad because I remember coming to this cabin years ago and it was amazing, the couch was super plush, but im not sure why they would replace it. The pictures are also very old. Online the hot tub is completley surrounded, whereas now there is a side completely cut out and open. How hard is it to take a new pictures and upload it? WORST OF ALL, check out is at 10 AM, On the morning of our checkout, at 9:50 AM we had housekeepers waiting right outside of the cabin staring and pressuring us to leave the entire time, we have never had an experience like this, where you are being pushed out so quickly. Made our packing and leaving extremely stressful. Its weird why they were trying to rush us so much, even though nobody had booked a stay for the next three days. Our stay was okay besides these though. Great mountain view and great location. I think the owners need to hire new housekeepers because they aren’t doing very good. We've had great experiences with Rocky Mountain Resorts and other Lazy R Cabins, but will definitely not come back to this specific cabin. Stay...

This property is poorly managed and the staff is really rude. My parents and I rented two cabins for the weekend. My parent’s cabin was pretty dirty and could have used some repairs - the main steps into the cabin were uneven and dangerous, their DVD player was missing, instructions on how to use the fireplace were missing, and when we cleaned some water off the floor the paper towel came away black. The property has a 10am checkout time but the cleaners were there by 9:30 so we left early which felt kind of ridiculous. And when I called to checkout and let them know about a missing DVD player in one of the cabins, the person had a tone and hung up on me. For the prices they charge per night, this was a massive...

It was absolutely beautiful, the cabin we stayed in was cozy. The views of the mountains were amazing. I would’ve given them a five except a few of the mini blinds covering the windows had missing pieces, and you could see inside...