If I could give this location 0 stars I would. Lets put it this way my boyfriend and I both have been in sales for close to 10 years and are in the market to buy a mattress this week. We are torn between a sleep number or possible another great option. We pulled up at this location around 8:00pm last night and the woman working had her feet propped up on the desk texting on her phone. As soon and my boyfriend and I walked in the woman never got up and stayed behind the desk on her phone. My boyfriend was asking questions about the mattresses and adjustable bases we could utilize essentially for any mattress we were looking at and if they could even work for a sleep number. The woman continued to stay on the phone and acted completely not interested in even helping us (maybe we look young or she assumed we weren't really interested) I would of assumed from asking multiple questions she would of at least got up from the desk at the front. We both got frustrated not knowing the products we were looking at and within 10 minutes of getting no customer service and not being treated like we didn't even exist we walked out with the woman never saying goodbye or anything. I would HIGHLY suggest going over to mattress warehouse right across the way if you would like a great experience. The man over there actually introduced himself and took the time to get to know us we will be making a purchase there as...
Read moreBought the Serta iseries hybrid 4000 king plush mattress. They said it would take a couple weeks to break it in and get use to it.... it literally took me about 5 mins!!! I have always had traditional coil mattresses with pillow tops etc, but would still wake up with aches and sores (Im only 38 y/o). After sleeping on this for one night for the past 2 weeks, I can honestly say I have never slept this GREAT in my life!!! Zero numb arms, zero aches or sores during the night or in the morning. This bed is also super cooling, so I NEVER sleep hot which is amazing!!! Truly worth every penny!!! I am a side sleeper, and this bed truly takes away any pressure areas!!!
Mattress firm staff at Central Park: TRULY amazing!!! TOP KNOTCH!!! EXTREMELY knowledgable!! And NOT PUSHY!! You dont feel rushed to buy the first mattress you lay on. I have dealt with Joey, Moe and Shaun and all have been EXCELLENT!! I have dealt more with Moe and his knowledge and NON-pushy sales approach has been amazing!!! I loved my mattress so much that I bought another one from Moe (similar series) for someone else and also referred a friend who purchased the same mattress from Moe. Moe has also been extremely prompt with returning emails and answering any questions. I would 1,000% recommend this location and staff for ANY of your mattress needs. This is the ONLY place that I will buy my mattresses from in the future!!! Thank...
Read moreI absolutely LOVE the mattress I ordered from this place. I don’t remember what it’s called, but it’s one of those hybrid memory foam/coil mattresses. I went in so I could walk out with mattress in hand, but this store actually didn’t have it in stock at all... better yet none of the stores on the east coast had it! I went in already knowing I wanted this mattress.Typically in these situations I feel like a huge burden and end up just caving in and settling for whatever just to make sure I don’t upset anyone. But the man that sold me the mattress (his name started with a J, maybe Joe?) was easily the nicest, ready to serve customer sales rep I’ve ever encountered. I’m still blown away honestly. He called all kinds of people to get it worked out, gave me an amazing deal on the mattress, and had it shipped to me from a warehouse somewhere in California. It came within a week! And it ended up being better that it was shipped because I was in the process of moving, and the mattress showed up at my new apartment literally the day I needed it. I’ve been using it for over a month now and I’ve found that my back pain has improved and I’m sleeping a lot better. I’m so happy I went there and I highly recommend this location to anyone looking for a...
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