Fun Land of Fredericksburg — Attraction in Fredericksburg

I always went here when my oldest daughter was young, but then we moved out of the area, so it had been about 15 years or more since I had been to Funland before yesterday. I was looking for a fun experience for my son's 14th birthday, and since he had never been to Funland before, I decided this would be a great choice to get him out to try new experiences. We live a 1 hr and a half away, so aside from myself and my daughter, who is now 24 years old, the rest of my party of 9 people was their first time visiting. My family truly enjoyed their experience and had a great time. Pros: The staff was helpful, accommodating, and kind. The pizza was of good quality and everyone in my party commented on its quality. Cons: There was a lot of confusion regarding the party package and included experiences, including being out of stock with the button and fast passes. They did improvise with the fast pass, but we never even got a chance to use them, which I will explain further below. Hence, the added price for the fast pass was an extra expense I wish I had not done, significantly since I save money to do significant experiences once a year for my son. That extra $90 spent on my whole party could have been better used. I purchased the Ride Play Plus VIP There is a limit to the rides, games, and video games. It is a higher limit; however, if your child is a gamer, they will use their points quickly. There is also a waiting period between accessing game times, which is usually okay unless you are playing the claw games, and it becomes frustrating. Many of the claw games were having issues: either not working at all or would take points and then not operate, so we spent excess time having to get assistance. Even though the staff was helpful with the issues, it was time-consuming in a place where we were trying to use our time efficiently since this was a new experience we don't often do. The sky trail was a fantastic experience; even though my kids were only 2nd in line, they still waited 40 minutes to get onto it. We loved laser tag; however, since there were only 8 working vests, one of our party could not join, which we worked out. Also, one of the latches was broken on a vest used to play, so one of my players was told it was ok and would still operate, which it did, but she struggled with worrying the vest would slide around on her. We did not make it to any of the outside experiences due to issues with inside experiences taking so much time due to issues with equipment and unnecessary wait times, especially for the sky trail, and we never even used the fast pass. I had truly wanted my group to experience the go-carts, putt- putting, and batting cages, but there was no plausible way due to trying to get everything organized and settled with the issues that arose during our inside time that took up so much extra time throughout our experiences. So, to sum everything up, even though we did make the best of our experience, we did not get the experience I purchased. I also want to fully express that the staff was extremely helpful, and their kindness and helpfulness helped me make the best out of what we had to work with. However, I think the process should have been much smoother for the price I paid, which is why I had chosen the package I did in the first place. Even though I accept that issues sometimes arise, I am a single mother with minimal resources and can only afford to do this type of experience once a year, so I try to maximize it as much as possible. Hence, a few issues are understandable, but continuous equipment issues, explaining or asking for the things included with the package purchased, and package-purchased items being unavailable without being told beforehand are significant problems. So my 4 stars are for the kindness of the staff members on duty; thank you so much to your staff yesterday, 3/29/2025, from 5pm till 9pm because everyone we encountered who worked there did their best to help us with our issues with kindness, apologies,...

Update – 7 Months Later: My daughter’s favorite ride, the 3D roller coaster, is now completely broken — incredibly disappointing. Even more attractions are out of order this time around, which really dampened the experience. The only reason I’m not giving it a 2 star rating is because of the manager on duty. He was professional, kind, and genuinely tried to help. I wish I had gotten his name. i spent 100 plus for 2 kids, steep price for broken attractions

My first review is below.

Fun Land of Fredericksburg – Honest Review (3/5 Stars)

Most reviews stem from a bad experience, but I aim to provide an overall assessment of Fun Land rather than just vent frustrations.

Check-In Process (Wait Times & Efficiency) – 2.5/5

Fun Land appears to be struggling, likely due to high operating costs and low wages. Upon arrival, expect a wait time of 5–9 minutes per group ahead of you. This adds up quickly, especially when entire parties stand in line instead of having just one person handle check-in. To speed things up, I had my wife and kids step aside while I waited in line. The front desk staff did their best, but the process was slow.

Staffing Challenges – 2.5/5

Once inside, it’s evident that Fun Land is understaffed. I noticed employees rotating between rides, meaning certain attractions were shut down temporarily to accommodate demand. For example, bumper cars were closed when we arrived, but later reopened when another ride was shut down. Management was clearly doing its best, but the lack of staff made it difficult to keep everything running smoothly.

Ride Quality & Maintenance – 2/5

Over two weekends, I noticed the same rides and games were out of order. Only one of the two VR seats was functional, and multiple arcade games were either broken or out of service. While this didn’t completely ruin the fun, it was noticeable and slightly disappointing.

Employee Engagement & Attitude – 2.5/5

It was easy to tell who the managers were versus regular employees. The younger staff seemed to have a “just here for a paycheck” mentality, which isn’t surprising given the staffing shortages. Some weren’t even checking wristbands before letting guests onto rides, likely just trying to keep the lines moving.

Additionally, outdoor employees were working in cold weather without any heating sources. I felt bad for those in just sweatshirts, but dressing appropriately is also partially their responsibility. Still, a setup like Chick-fil-A’s outdoor stations with heat lamps would improve working conditions.

The ticket redemption counter was also poorly managed, with employees appearing frustrated and disorganized. One worker was clearly on autopilot, likely exhausted from being stuck at their post while dealing with a staffing shortage. While I don’t blame them personally, mistakes can happen when operating in that mindset.

Food Court & Availability – 2/5

The food court ran out of pizza, which is a major issue for a family entertainment center. While I understand that supply chain issues happen, guests shouldn’t have to deal with these problems during their visit.

Final Verdict – 3/5 (Kids Had Fun, but Improvements Needed)

Despite these issues, my kids had fun, and that’s ultimately the main point of Fun Land. However, there are clear areas that need improvement: ✅ Better staffing & employee engagement ✅ More consistent ride maintenance ✅ Faster check-in process ✅ Better food supply management

If Fun Land can address these challenges, it has the potential to provide a much better experience. Right now, it’s just okay, but with some work, it...

Almost $200 (for 3 people) for what? Broken equipment, almost no staff, and no access to half the games. Ridiculous. We hadn't even started our afternoon when the poor staff member at the front desk had to make us wait to get our wristbands because they ran out of supplies. An hour and a half after opening for the day. We paid for the highest daily pass and still couldn't play literally half of the arcade games. There needs to be an option to play everything and just not get the stupid tickets. My 10 year old was miserable by the time we left because he couldn't play most of the games. The bowling alley was broken in so many ways. There is no way to quit out of someone else's game, the balls don't get returned via the chutes hardly at all, and the bumpers worked on maybe one lane. Half the balls were chipped and didn't roll right, either. The laser tag guns didn't work. I went through two in the game we played and neither worked. The kid working laser tag didn't seem to know what was going on, either. Staff at the skyline thing had lines 6 people deep and she was by herself. I felt bad for the people waiting in the long line because it wasn't her fault she couldn't get the lines down between harnessing people and unharnessing them. At one point I was waiting to get unharnessed with my kid and the staff member was trying her best while another staff member literally just stood there a few feet away, doing nothing. She had to yell at him to help. One of the bumper cars didn't even work and they left it on the bumper area, which is small enough as it is. By 3pm, the bumper car I was in had a dying battery. If the park opens at noon on a Sunday, why is the battery on an attraction dying just a few hours in? That's bad management. And the tickets are the same price regardless of if the outdoor attractions are available. So when it's cold out- no no go karts, no scrambler, no flip side, no batting cages, no tubs of fun...oh but mini golf was open. However, given the cold, all the doors leading outside were closed so it would reason that few people even know that mini golf was an option since nothing else outside was!

What did we really pay for? Broken equipment, dead batteries, long lines, miserable kid. Save your money, go to Reclaim Arcade. I'm not affiliated with them in any way, but $15 for all you can play arcade stuff vs almost $60 for being able to stare at games you can't...