Pool Tower — Hotel in Gainesville

Room was clean, restroom have dry shyt on toilet, in the shower had hair In the drain ‼️ called to get it clean, they never came, had to call 3 different time’s before they came to clean it. Took from 4pm to 8pm before they came to clean it, went to a restaurant to eat called UNION MESE, and the waiter gave his self a 6.00 tip🤣😂 like this what y’all doing. Called the casino, and they said it wasn’t up to them to fix it, and that I had to talk to them. But this restaurant is inside your casino? Told me I can make a complaint online!! Wow after spending thousands I can get on line and make a complaint online They TAKE WHAT YOU SPEND, BUT WHEN THEY MESS UP, MAKE A COMPLAIN ONLINE ‼️ is all they say. Let see how long it take to make it right!!! The...

9 put of 10 trips here as of the last several months and the wifi is horrible! Either not reachable or I have to manually log in every few seconds, sometimes up to 10 minutes if I'm lucky. No one does anything about it. Been an elite here for years but won't be for much longer. It's like they just want you on the floor donation so you can pack up and get out so they can bring the...

We go to the pool to socialize but when you cannot smoke (cigarettes, cigars) nor vape any where in a mammoth pool facility with pavilions, multiple bars, and private cabanas the place was deserted so we just took our socializing...