Do not waste your time to conduct buisness. They are fraud!.
It’s 10:16 am feb 8 and no one calls or even answer phones. Problem still not resolved. Will let you know if refund will be issued. Furniture incomplete and the delivery man showed up with the rest of the furniture wrong from a different manufacturer. Will let you know if this problem gets resolved since trying to conduct business the furniture is incomplete. We are not combining different styles to the bedroom set. Several people have tried to call the customer service is horrible they don’t even call ahead of time to let you know they are sending a driver. They just show up without calling. We even said if your sending a different style then it must be the new dresser two night stands and a chest that matches. Now since there is horrible communication I will inform google reviews on outcome how they handle and resolve this issue before contacting better business bureau, Angie’s list, social media and help me Howard. If problem gets resolved then I will inform google customers that they are trustworthy or not. On several occasions they hung up my mom which is a senior citizen. Again this situation is taking a lengthy time and I still have items in boxes. On feb 8 afternoon. My mother the customer went in person to speak with Angie. Simply we can not accept the rest of the furniture cause the model I have has no handle and the one that we saw in the truck had handles. On feb 9 no one answers phone my mother who is 70 went again to simply either get a matching set or refund. Junior said that we would get refund. Well today junior spoke down to my mother and I. We waisted more gas than his two attempts. He said for us to stay with the incomplete bedroom set and that he will not refund us. Not only did he speak to my mother in a delinquent form. This company is not to be trusted. Notify me plz if you had a similar treatment. I will escalate this to BBB. My mom is old and frankly he is lucky that I was not face to face with him. No way shape and form to treat a senior citizen. This company is illegal. If you want to have no call backs, have drivers show up unannounced contracted by a different company and are willing to lose money. Then do business with them. I on the other hand will escalate this and will no go gently to threats. This is a real review. Not only am I stuck with a lop sided dresser and just one night stand incomplete they had the odacity saying my floor is unleveled . When we recently put tile by professional and confirmed with the association. These people are fraud cause the dresser I donated to the church does not spin like the one I had. This was a gift to me causing my old lady to lose sleep over this. Went over 5 times in person to be treated like sh... no one answers phone very nasty treatment and bad quality. They only care about getting money and taking advantage of elders. Very...
Read moreYou cannot buy from this store. It's not what they sell you. You buy a piece of furniture from Ashley Furniture and you get one from Temu. They tell you that you are going to pay a price and in the end they charge you three times what the furniture costs. They hide information from you just to sell to you. It happened to me, don't let it happen to you, don't buy from that store and much less use the financing system with them. I was able to pay in cash but wanted to finance to make credit and I financed them. They hide information about the financing where it was almost triple the price. At least I was able to talk to a person from the financing department directly who explained to me everything that Dollar Furniture had hidden from me and I was able to settle the account before they charged me more than 5,000 dollars for furniture that cost less than...
Read moreThey have beautiful beautiful furniture…. I styled my entire house with their furniture…..Hector was a tremendous help and has a very calm demeanor…. He gets things done…… As far as the service I have never had to wait 2 months to receive furniture in my entire life!!!!!!! The people that you chat with on WHATSAPP have the slightest idea of what they’re doing…. The boss promises you one thing and it ends up being something else…. They are not communicating with each other…..This is the worst transaction of goods that I have ever had in my entire life…… Just remember I waited two months for my furniture….. most of my furniture was there but it was damaged so I had to wait some more….. Like I said absolute worst transaction of goods that...
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