The Burgundy Hotel, Tapestry Collection by Hilton — Hotel in Little Rock

Bring your Lysol and a lantern.

It was SO dark upon arrival that night we checked in. The floors were dirty,the hotel lobby looked ominous and spooky. When we entered our room, it smelled musty. The bathrooms were DISGUSTING with visable pubic hairs in the bathtub and the toilet. There were splashes and stains on the walls and BROWN fingerprints on the remote. SO gross. I asked to see another room and I was shown a room at the end of the hallway far away from the other rooms. The bathroom was just as disgusting as the last and the room smelled like eastern Indian cuisine or Chinese takeout. Take your pick, it smelled like a take out restaurant mixed with must & mold. The man at the front desk was shocked at how dirty the rooms were and was very apologetic. He was very accommodating and wanted to make sure that we were comfortable and happy so he showed us the presidential suite with an office on the first floor. It was late we were very tired as we had driven 16 hours that day so we took it. That bathroom was also pretty gross as there was caked food or feces on the floor which I cleaned up with my Lysol wipes and wiped the bathtub because there was crud in that as well. Again, disgusting and shocking for being such a semi swanky hotel! We’ve stayed in $60 a night hotels that we’re cleaner than this hotel. I don’t think the maids spent more than 5 minutes in any of those rooms. They should be fired. This hotel needs SERIOUS updates,a DEEP cleaning,a new cleaning staff,fresh paint in the rooms,MORE light in the evening hours and new bathtubs (creaky,old and desperately needs updating). Also, the elevator feels and sounds like it’s going to collapse and plummet straight into the earth’s core at any second. I feel like the owners tried to give this place a facelift with a mid century modern makeover -beautiful furniture and nice little touches here and there...but really failed at everything else. You guys should ask the front desk staff how they would run the hotel, they seem to know what’s up. They’re fantastic! The little soaps and house shoes are nice...but that’s about it. I would never reccomend this place. This place is completely creepy and gross. I’ve seen worse, but for the price? We’d rather spend our money at The Best Western. I used an entire container of Lysol wipes wiping down your hotel room we stayed in. Deeply dissatisfied.

There’s only one way to describe this hotel, and I’d be delighted to offer one of my all-time favorite movie quotes to do so.

“Do you think she's pretty? No, she's a full-on Monet. What's a monet? It's like a painting, see? From far away, it's OK, but up close, it's a big old mess.”

Clueless (1996)

This is hotel needs new maid staff,new amenities,fresh paint,bathroom remodels,needs to be smudged with white sage (a good cleansing),more LIGHTS,more staff,less dirt and more cowbell. Not what we...

This is not close to two star… better at Best Western… We tried the “presidential suite”, it’s nothing of the sort… it’s really grey, depressing and not comfortable There were no suitcase racks, only two coat hangers and there were no glasses to drink from. Bring your own comforts the room has None … The decor is solid grey with little to no art… and what the cornices do who knows..

Booked for two nights… and only had two bath towels… We asked for the room to be turned at 9.00 am and by 3.00 pm still no bed made, no fresh towels and not cleaned….that was after calling front desk twice with repeated requests

The decor and carpets are dated from the 80’s… there was some.sort of bench at the bottom of the bed that you trip over the legs and the air conditioning is loud and right by your head in the bedroom so don’t expect to sleep well. It’s like a force 9 gale blowing over one’s head!

For a room rate of over $400.00 per night this is a total rip off… so I am notifying other members of the public… be aware that this is not 4*, it’s off the beaten path, near a car dealership with loud cars and trucks zoom past at night and the air conditioning is like from a motel in Arizona!

Shower took 10 minutes to get warm, and had zero heat control…and the shampoo and body wash are not clearly marked… so you don’t know which is which. Need to be able to read small letters

For this to be classed as some Hilton luxury… is ridiculous.

And be aware the Table 28 restaurant is separate… so you have to book separate… and they want to serve you up out in the breakfast room which has as much atmosphere as a morticians office!

Breakfast… watched guests and us wait 20 minutes to order … 40 minutes to get served one plate and 20 minutes to get their bills… and is supposed to be a la carte… not even a coffee stand of buffet… takes forever to get served and the food was cold… and you could only “order off the menu” which was not vegetarian or keto…or tasty.

There is no gym on the premisses… you have to drive a mile up the road… ? And what come back to a slow cold shower?

I’d say this hotel needs a makeover… quickly! Check out the current pictures and see if you agree this does not look “White House gold” or presidential?

Let’s rename this room… the “morbid grey” room!

You can tell I am not very happy with...

The Burgundy: Little Rock's Gemstone of Hospitality (5/5) If you're searching for a haven of Southern charm and modern luxury in the heart of Little Rock, look no further than The Burgundy Hotel. From the moment you step into the artfully-curated lobby, with its warm lighting and plush seating, you know you're in for an extraordinary experience.

Accommodations fit for royalty: My room was a symphony of comfort and elegance. Crisp linens adorned a cloud-like bed, while the spacious marble bathroom was a spa-worthy retreat. Every detail, from the plush towels to the high-speed Wi-Fi, felt meticulously considered.

Service with a smile (and a Southern drawl): The staff at The Burgundy are the epitome of Southern hospitality. They go above and beyond to ensure your every need is met, from offering local recommendations to remembering your preferred coffee order. I felt like a valued guest, not just a room number.

Culinary delights: Table 28, the hotel's on-site restaurant, is a destination in itself. The menu showcases fresh, seasonal ingredients transformed into innovative dishes that tantalize the taste buds. Don't miss the signature bone-in ribeye – it's pure melt-in-your-mouth magic.

Location, location, location: Situated in the vibrant West Little Rock district, The Burgundy is within walking distance of museums, art galleries, and trendy shops. It's the perfect base for exploring the city's hidden gems and soaking up the local atmosphere.

The Burgundy isn't just a hotel; it's an experience. It's a place where Southern charm meets modern luxury, where every detail is thoughtfully considered, and where you're made to feel like royalty. It's, without a doubt, my go-to stay in Little Rock, and I wholeheartedly recommend it to anyone seeking an unforgettable escape.

Tip: Book your room in advance, especially during peak season, as The Burgundy is a popular spot!

In a nutshell:

Ambiance: Elegant, modern, and inviting Service: Impeccable and personalized Rooms: Spacious, comfortable, and luxurious Food: Delicious and innovative Location: Perfect for exploring Little Rock Final verdict: 5 out of 5 stars – an absolute must-stay in Little Rock!

I hope this review helps you plan your stay at The...