University Inn — Hotel in Logan

At the entrance outside, I was astounded by the flowers they had growing; there was a half-block long wire fence upon which hung a mass of blooming blue-purple flowers. They smelled amazing! In the foyer, there were two computers for guests to use. A small area with a table and chairs was waiting with the morning's local newspaper, and a two-gallon pitcher of fresh iced lemon water was waiting to quench my thirst. The staff was on-hand, eager to answer my questions and make sure I had everything I needed in order to have a comfy stay. In the hallway leading to my room, there was a cellphone charging station with an assortment of plugs, a nice little convenience for one who forgot a charging cord. My room was beautiful, reminiscent of an 1800s-style hotel but with every modern convenience. There were coffee makers and apartment-sized refrigerators in each room. The rooms were nice and quiet, with crisp, fresh linens. The view was great, my window overlooking the campus with sidewalks, green grass, and more flowers. A cool breeze was wafting through the window, adding to my comfort. The breakfast room was not too small, but cozy. I had a sufficient choice of foods and drink to choose from and staff on hand ready to fetch anything else I might have wanted. The conference room we met in for our event was the perfect size for our group as staff had opened a divider between rooms to customize the size of the room. We had a catered lunch which was excellent. Staff remained on hand again, to make sure we had everything we needed. It was overall a really great experience. Staff was made up of students of the University interested in going into the business of running a hotel and therefore were even more attentive to the needs of the guests. Whenever I return to Logan, I plan on staying here again. Oh, and we each received a coupon for a dish of homemade ice cream in a small assortment of flavors. It was delicious, and just what was needed on a warm...

We came to USU to start our son for college this year and we decided to stay on campus at the University inn for a night after we moved him into his dorm. We chose the place because of the good reviews, location, and cost of the room for a night.

Check-in was fine, got to the room and we were immediately greeted with a funky smell in the room. Can't quite put my finger on the smell, but it was pungent.

Upon checking the bed for critters and any other friends that we always do before setting up the room, we found a used bottle of personal lubricant behind the mattress from a previous guest, disgusting. I took the bottle to the front desk and he didn't seem bothered by it.

Upon further inspection of the room, the pull out hide a bed located in the couch had only a mattress pad on it, no sheets, no blanket, but plenty of dirt, grime, and hair from another guest. Housekeeping was great to come and switch out the problem, but they acted annoyed, not with us, but seemingly with the other housekeeping staff that didn't do their job.

The final straw, where we decided to leave and find another hotel not even an hour into our check-in, was when I went to the restroom to shower, shook out the floor towel that hangs on the tub side of the shower, and out came a spider about the size of a 50 cent piece, I think it was a wolf spider, but not certain.

We demanded a refund, which is pending, left and went to Springhill suites down the road. Much much better, see that review.

We will never stay at University inn again. I'd give zero...

I recently stayed at this hotel and it was a complete letdown. The room was filthy upon arrival, with evidence of a lack of cleaning. There was a half-eaten donut on the floor, the remote was sticky, and both the chair and TV were covered in crumbs and fingerprints. My mom had to clean them herself just so we could use them. Additionally, dust was everywhere, indicating a serious lack of attention to cleanliness. To make matters worse, the AC didn't work throughout our stay, and the room temperature rose to almost 75 degrees. We had to resort to opening the window just to get some airflow, but it was still uncomfortably warm. What's more disappointing is the lack of acknowledgment from the staff during checkout. The front desk attendant didn't inquire about our stay or address the obvious issues with the room. Overall, my experience at this hotel was highly unsatisfactory. I expected better hygiene standards and service quality, especially considering the price paid for the room. I won't be returning and would caution others to think twice before...