LA Family Housing — Hotel in Los Angeles

Dear Google Review,

I have been here in LA Family Housing (Bridge Housing) over 2 months. Kelsey Madligan director of Interim Housing isn’t forcing the rules of bring too much stuff in the shelter. Kelsey hides in her office aka closet. They have bed bugs, roaches, mice’s, mold, and plumbing problems. LA Family Housing isn’t living up to there part of keeping the place clean in each room. Please do not buy this building until they fix plumbing problems and roaches problems on the inside of building. If you email the CEO about what’s going on in LA Family Housing, she doesn’t responding to you because she is too busy or you not important to her. Please do not email the CEO because she wouldn’t respond to you. If you a buyer then she would respond to you because she trying to sell the building. This building isn’t worth anybody money because the condition is bad until they fix problems on the inside of building. Update: CEO is a power hungry authoritarian. Chief Programs Officer doesn't follow LAHSA guidance and makes questionable decisions. Lots of ethical concerns. LAFH takes funders money and does what they want with the money and creates positions out of no where. The departmental structures are awful as well. Departments are not program based but task-based. Ineffective communication across departments that are VERY dependent (too dependent) on each other to house participants. Participants constantly fall through the cracks. Monthly all staff meetings are useless at best, degrading/humiliating at worst. LAFH has a conservative culture compared to other homeless services agencies, probably due to it being in the Valley. Update: LA Family Housing are during construction in female wing, but they put us in the community room and computer room with the cameras. The cameras are illegal in the community room and computer room where the ladies sleep at in those rooms. The construction will take place September 23, 2019. They said that it will take about three weeks or more to finish the female wing. Kelsey Madligan, Interim housing director and Sherika McGee, Interim housing manager are going on vacation next week, but Kelsey Madligan cancel the mobile shower truck because it cost them too much money. I think that Kelsey Madligan and Sherika McGee try to keep the money from themselves to go on their vacations. Sherika McGee, and Brandon the security guard are in a relationship during company hours. Here is some picture of the ladies sleeping area in the community room, and here is a picture of Sherika McGee and Brandon the...

I want to give a shout out to the humble employees working here. Jennifer, Tasha, and Mykala.

Stephany from L.a family housing is awesome as well she is very empathetic and understanding. I have been working with her since the beginning of this year. She is very respectful and humble. She goes out of her way to put you in a good place. She is top notch.

Jennifer brings life into the bridge housing shelter; she is a really hard worker. Whenever Jennifer is here she makes this place feel like a house. She makes me laugh and my son absolutely loves her. Jennifer and Mykala work really hard on a daily basis to keep the facility clean.They interact with us homeless people on a daily basis without putting us down. They are really patient with the children and always answer my questions. They go above and beyond there job duties literally. For example Jennifer made candy bags for all the kids here (Halloween) and Mykala made posole for all the families here. They are compassionate women.

My case manager Mrs.Tasha is living proof that anything is possible if you put your mind to it. Mrs. Tasha started off as a residential assistant and went back to school to become a case manager. Hearing her story really motivates me; she is a really admirable person. She is currently assisting me with bettering my life, by setting goals, budgets etc. Mrs.Tasha tries really hard to meet everyone's needs asap; her communication skills are great. We all just need to remember to be patient and not expext everything to change over night. She is providing me with all the resources and help I need to succeed in life.

--Thank you ladies! Much...

Wow! I'm reading so many reviews written by entitled folks who seem to think the world owes them a living. Truth be told....LAFH wants to help those in need, but gratitude and persistent communication goes a long way. You need to stay on top of it with your worker, but ALWAYS remain calm and grateful. They ALL are overloaded with caseloads, some even more desperate than yours.

If I had not been persistent, I might still be living in bridge housing. But that was not the case. I was moved from bridge housing to my new apartment after less than 2 months. I have been living in my new apartment for over 4 years now.

Because of the mental and physical health challenges many tenants suffer from, it's not the perfect place to live. To be honest, I almost moved on, but then I decided to stay, at least until I can find a place where the staff is just as caring and efficient as the people here at my current building.

I couldn't be more grateful for what's been handed to me. I understand what it means to be homeless, but that's all behind me now. I can't imagine having been afforded this opportunity had I been as entitled and ungrateful as some of the people writing some of the reviews. Shame on y'all. Perhaps if you had a little compassion for the people at LAFH, who work long hours and often go beyond the call of duty to help your sorry soul out of your current dilemma, you'd be more kind with your words.

Thank you to...