Past weekend stayed at the dive and had the most horrible experience in my life don’t let the reviews fool you for these are regulars who hang out in this place. To start I attended a company event and took advantage to visit friends that were from the area while I was there. At the beginning the staff was very friendly and very welcoming but things took an unnecessary twist. I was there for one night with another person and we rented a penthouse which was almost 400 a night got it through third party vendor online. People pay attention because they don’t tell you this because was not even discussed on checking in. First of all the room was a 70’s vibe which was a cool concept but the room smelled like wet dog coming in. We ignored it because we were there for the night and we really didn’t let it bother because it was only one night. We booked the room through a third party service online which failed to apparently to show nor did the front desk mention these standards the motel had. Being from out of town and having to leave the next day we decided to enjoy the night and relax in the penthouse with visitors and enjoy. With staff that interacted with us no one never told us that nobody was allowed in the room. So 9:00 in the morning they try to barged in stating we have to leave even rush us and tried to humiliate us with some nonsense escort because we had guess over who didn’t make noise nor were disrespectful and left at a early time. Next morning we were penalized and accused of having more than two people in the room who never stayed and we were rushed out before check out. Even had one of the employees come rush and try to intimidate like if that person was a bouncer but was not very successful. I was so disappointing and disrespected on the way they conducted themselves it was very unprofessional. I was baffled and asked the reason for the unnecessary show and there was no legitimate reason for the disrespect. Even though they allow outsiders to take the parking for the motel which has about 20 slots and expect you to park in the nextdoor school parking where you can probably get a boot on you car it was very disappointing and disrespectful. I even had interaction with the security if that’s what they call it during the night and others saw and nothing was said. I’m not trying to be ill or vindictive but I just want to make it aware that if you stay for what they charge be prepared to deal with a bipolar system who allows outsiders to do whatever and those who pay and stay there have to find a parking space because if you don’t keep your parking it’s lost plus with what the prices are you can’t have a person visit you although you pay for something that’s not worth. The way they acted the next day was very unprofessional and out of character especially trying to intimidate and also being rude I would never recommend no one to stay at this motel ever and if you want to have guests to visit be prepared because not welcomed but it was the disrespect not only to my character but as how they operates. Was incredibly disrespectful and disappointing also humiliating on how they escorted us making us seem like we were the ultimate violators without having no sense of being a person. Totally unacceptable disappointment take my advice and do not fall for it it’s not worth it. If you stay put the chain on the door because they don’t knock they just open the door and rush u out before you can check out. So shameful a great concept with such a unprofessional staff don’t be fooled...
Read moreLet me first say that I was SO excited to stay here. They market this place very well. Upon my stay, I found out the hard way what a horrible place to stay that it actually is. Our first room had cockroaches and tiny spiders all over it. lamps didn't work, only one nightstand, no luggage rack, no dressers to put clothes, body wash dispensers broken, the plug outlets were so weak it wouldn't charge an ipad, and the shower drain was completely clogged. They switched us to a new room and it wasn't quite as bad but that bathtub was still clogged (drained a tiny bit faster) the lamp still didn't work, but the worst part was that they moved us to a room right next to the outdoor dj booth (for the pool area) and the DJ music was so incredibly loud that even with the door and windows closed sitting on the bed next to my boyfriend, I couldn't even hear what he was saying to me. I truly wish I was exaggerating. the window blinds would shake with the bass. I could feel the bass shaking all the way in the bathroom. it was so excruciatingly loud for HOURS. you couldn't hear anything besides the music. My boyfriend and I would literally have to yell at each other or just walk up and yell in each other's faces to even communicate. it was awful. Don't get me wrong, I love loud music, but if you are going to have your music that loud then you need to have double pained windows or soundproof rooms to make sure that your hotel guests can at the very least, hear each other talk!! The photos for their place are extremely misleading. You will absolutely not get a room with a hot tub inside it like the pictures show unless you book the penthouse specifically. (which are $500 a night)All the pictures that they show with the hot tubs are the upgraded penthouse rooms. the rest of them are located right beside the pool and are TINY. The "restaurant" is a food truck they pulled onto the property with only one woman working it. We ordered a smashburger and fries and it took her 2 and 1/2 hours to get us our food. and they don't allow outside food on the premise! They are severely understaffed. Honestly this place has the potential to be so cute and nice but the owners just need to put a little (more like A LOT) more effort into the building that they own. It is SO run down and you can tell that nobody really cares about all the broken and missing items that a basic hotel room should have. I thought that I was booking a modernized hotel that was maintained to look vintage but what it actually is is an old, broken down, unloved vintage building that needs more attention and BASIC updates. It really is a shame. Whoever runs this place severely lacks the attention to detail quality.
I've never been so let down at a hotel before. 10/10 WOULD NOT RECOMMEND. I for sure feel like I...
Read moreIt was easy to find. When we got out of the car the was music was ridiculously loud and than a man lifted his girlfriend onto of a commercial dumpster and was more than affectionate. I believe he was part of the group playing the ridiculously loud music by the pool.
Check in was fine no issues.
The pool was a strange shape and weirdly small. We did not use the pool.
When we booked the motel/hotel seemed to be a unique 70’s niche. Each room a different 70’s decor. After staying here I think the 70’s theme was more that they did not to want to renovate the rooms. It would not take much to elevate to the next level.
The room was significantly smaller than the pictures online looked. It was extremely dark. There was only one night stand and a bed that did not have a head board. No other furniture. No TV, closet, drawers to put clothes, no place except the floor for your stuff. It did have a refrigerator with drinks and snacks above complete with chips, condoms and sex toys. I am all for safe sex and fun but it felt… well yuck… like you could rent the room by the hour.
The bed was very soft which I love but I know some people have issues with soft mattresses.
Security. We were concerned that our car would’t be there in the morning or that it might have damage. All was well with our car. The door to the room did have a key card however the chain was attached to the trim. The trim was pulling away from the wall. So it would not have provided any extra security. The walls were paper thin. You can hear everything going on. The exterior wall!?! No insulation and the window must be inexpensive. All night people would walk by the room and we could hear the entire conservation. We were awake much of the night.
My husband also received a text about 10pm from the motel that said all staff were leaving for the night. We have never been to a hotel/motel that was not staffed 24 hours a day.
When we checked in they told us there would be live music at 8. There were two women singing. Maybe 6-8 songs total and the older women forgot the lyrics to her song. Maybe 10-12 people in the bar area and most of them were there to support the artist.
I was hesitant to leave a review as the owner seems to be overly aggressive with the responses to reviews. Don’t come for me.
Lastly your reviews often indicate that people should not make third party reservations. However when my husband called you would not honor the third party price!?!?!? Why ?? Seems like even if you honor the price you would make more money. Really don’t understand.
They do offer a discounted rate to people who live in the...
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