Suite Twelve25 — Restaurant in Nashville-Davidson

The place is cute, but the food and service were the complete opposite. They only served a portion of the menu. For example, they had four sides: fries, mac and cheese, greens, and 3 wings. The mac and cheese and greens are only available on weekends, which isn’t mentioned anywhere. The food was just okay—the chicken was nice, but that was about it.

Additionally, the waiters were dishonest when setting up reservations (I was invited here for a birthday, and I did not make the reservation; I only saw the menu when I sat down). They don’t inform you that the bill comes in one lump sum, meaning you have to pay equally regardless of what you ordered. I asked for clarification before my family ordered and she said, "Yes, the checks come out on one ticket but can be split however you want between four cards", which was great. We had four separate checks at our table, which was perfect. (For instance, if you order a $5 item and your total bill is $100, you still pay equally, which is blasphemy. There are plenty of restaurants in Nashville that would be more than happy to split the check however we like.) The birthday party had about 25 guests, and 10 of the guests were children. For the restaurant not to split the checks into nine separate checks is mind-blowing and purely lazy. The staff was rude and appeared to want to go home. At one point, our waiter was even about to fight a customer over her being dishonest.

They advertise as a family restaurant, but it’s not. The space is small, they offer hookah and the hookah area was the whole restaurant which causes the location to smoky (whichis not kid friendly), also the choice of music was definitely inappropriate, for there to be young children from ages 1 years to 14 years of age, overall, the experience was unpleasant. It was most definitely first and last time at this rude establishment. It’s disappointing, especially since it’s a Black-owned business, and trying to support it turned out to be a nightmare. I would not recommend this place and will not be coming back.

In addition, if I had read the reviews beforehand and seen how other customers viewed their experience, I probably would not have gone, especially considering how the owner responded to the feedback. It was...

I was trying to give this place a chance. I really love the vibe and the owner is a sweet heart. I booked a reservation for my birthday (Nov 11th weekend) for about 15 people. Due to short of staff the service was slow. I respected the owner getting on the mic to express this and asked for our patience. My friends and I still had a great time and the food was great. Second visit: My dude’s family were in town so I wanted to come back and support by bringing them to Suite Twelve 25 (Dec 2). We had reservations at 12pm for 10 but only 9 arrived. No big deal, they seated us in two sections. This time the experience was WORSE‼️Again, short of staff and it took awhile for us to get our food. At 1:15pm this young kid tells us we have 10 min to finish up. Mind you… atleast 3 people had not gotten their food and all who ordered bottomless mimosas only had one round when 5 was included. We told our waitress and the young kid that we wasn’t getting up until we finished our food. He proceeded to tell me that the owner is asking them to get people out because others are waiting. There was no one waiting , I went outside to look. Secondly, the reservation stated a 2 hour minimum for a party over 7 and we technically had 45 minutes left. They brought my guests food in a to go box and was kindly cleaning up our area which was so disrespectful. The young kid brought in security and my dude went out to speak to him. Nevertheless, he came to us and apologized. Apparently one of their staff/family members had passed that week and they all were grieving. I get that but that’s no excuse in providing horrible service and treating us that way when we are paying our money! When you come to work, you come to serve and do your job. Customers do not care if you’re having a bad day, etc. If you can’t give a 💯 % stay home or don’t open the business. Even though the security guard did comp me and my dudes meal, I still won’t be back. It was embarrassing and I can’t support any business that don’t believe in customer satisfaction. That young kid who works at the door needs to be fired. He has a slick mouth and does not need to work in an environment dealing with people. He was rude from the start! On a positive note, great food,...

We went here on Sunday after the Beyonce concert and the wait was crazyyyyy!! But we called around it was pretty much like that everywhere. We didn’t feel like driving so we decided to wait. I had to keep checking with the host cause after over an hour wait, a whole photoshoot on the side of the building (the mural is a great backdrop) and a trip to the coffee shop while we waited was ridiculous and WHAT IS REALLY GOING ON?!

My friend who lives in Nashville ended up knowing someone important there and we got seats at the bar in the swings FINALLY after waiting 2 hours. It’s cute inside but small so that’s what was taking so long. There was a live dj, and it was a woman!! Props for that. But it was HOTTTT! Where is the air conditioning y’all? They had the door open. The dj had a fan and I was close enough to feel that, otherwise I would have died in there. I was 7 months pregnant.

I had the soul rolls to start and they were delicious. A little spicy in my opinion. Then I had the chicken and waffles and a glass of orange juice. The bartender put it in a champagne glass since everyone else had mimosas, that was cute! You can get a mimosas tower or hookah here also. There were lots of people celebrating birthdays. It’s a whole brunch party! Lots of laughing and screaming “ayeeeee”. We had a good time.

Do not go in the hot days of summer and make a reservation. Follow those rules and your experience will be more enjoyable. I enjoyed myself, the food, and the atmosphere. I recommend you give Suite Twelve25 a try! I’m taking one star for not having air and another for...