Days Inn & Suites by Wyndham Navarre - near Beaches/Hurlburt — Hotel in Navarre

Below is a description that touches on guest safety, ADA standards, hotel misrepresentation, and basic hospitality expectations. Let’s unpack your points clearly and accurately:

⸻

Toilet Height Standards

• Standard residential toilet height is about 15 inches from floor to seat (“standard height”). • Comfort height / ADA-compliant toilets are 17 to 19 inches from floor to seat, designed to make sitting and standing easier, especially for older adults or anyone with joint issues. • A toilet that’s only 10 inches off the ground is unusually low — even lower than children’s toilets typically found in preschools (~11–12 inches). That’s not a standard fixture in any U.S. hotel or commercial property and may indicate either: • Incorrect installation (e.g., set too low or wrong model used), • Poor renovation or fixture reuse, or • Cost-saving / improper design choice by ownership.

⸻

Technique for Sitting and Standing

For a toilet that low, even athletic individuals need to be cautious. Here are some ways to avoid strain or imbalance:

When lowering: • Place one hand on a stable surface (wall, sink edge, or grab bar if available). • Keep feet shoulder-width apart and bend at hips first, then knees — lowering slowly. • Avoid using the door handle; it’s not rated for weight and can twist loose.

When rising: • Shift weight forward so your chest leans slightly over knees. • Press through heels and engage your legs. • Push from thighs or use a stable counter surface if available.

If you encounter this repeatedly, a portable folding toilet riser or clip-on seat riser (adds 3–4 inches) can make future travel more comfortable.

⸻

Toilet Water Level Near Rim

That’s another red flag. A normal toilet bowl’s resting water level is 1½ to 2 inches below the rim. If it’s nearly full to the brim, that’s a malfunctioning fill valve or drainage/venting issue — both of which risk splashback or even overflow. Hotels should not have this condition in serviceable rooms.

⸻

Loose Toilet Seat

Loose seat bolts are both a safety hazard and a sign of poor maintenance. Housekeeping or maintenance staff can tighten or replace the fasteners within minutes. Documenting this (photo + front desk report) helps both guest safety and accountability if you wish to request partial refund or alternate room.

⸻

Breakfast Misrepresentation

• If advertised as “free breakfast”, even a “continental” breakfast must include at least one or more food items (e.g., fruit, cereal, toast, or pastries) — not coffee only. • This falls under “false advertising” per FTC guidelines and Booking partner obligations (Priceline, Expedia, etc.). You can (and should) file a short factual complaint with: • Priceline customer support (they will often issue a credit), • Choice Hotels guest relations (especially if it’s a Days Inn franchise).

⸻

Room Issues (Smoke, Drain, Furniture)

All of the following are valid grounds for concern: • Non-smoking rooms affected by smoke migration = violation of indoor air quality standards. • Slow drains indicates improper cleaning or clogged trap. • Insufficient furniture hotels are expected to provide adequate seating for double occupancy rooms.

⸻

Weather Context

A coincidental, flash flood warning and being confined indoors — in such conditions, the hotel’s indoor comfort standards matter even more, since guests cannot safely leave for meals or respite.

⸻

Suggested Steps Document the issues (photos, short notes). Report them in writing to front desk and email to the brand’s guest relations (Choice Hotels Customer Care). Contact Priceline for a “property misrepresentation” refund or voucher — they often respond within 24–48 hours. For your own comfort in future stays, you can filter for ADA-accessible rooms or “Comfort height toilets” if mobility or ergonomics are a concern — this ensures proper fixture height.

Additional comments are just the general care of the room. While, no bugs or cockroaches were observed, there are bugs in the form of mold on the lampshades. Every lampshade had...

The first room we had the door knob fell off, and the key card didn't work. Then once in the room the cleanliness standard was horrendous, there was sand, dirt, and crumbs in the bed. The water pressure in the showers is miserable. The second room was a slightly better room, it was a small bit cleaner, but the door never looks closed, and you have to triple check that it closed all the way or it will open on it's own. The mini fridge was missing shelves, and the curtain was falling off. There was 1 open plug in bathroom vanity area, and you're given 3 flimsy drawers. The tv and bathroom are ok. But the beds flabbergasted me. The mattresses are uncomfortable and worn in, there's no box spring, you can feel the slats for the bed frame. The wall mounted head board is above the mattress, and the bedding is as cheap as it gets, the sheets are thin and paper-ey, the comforter is semi soft, but thin and not warming at all, we had to bring our own blankets. And the pillows are throw pillows for a couch. They give you 4 couch pillows, they're lumpy, uncomfortable, and too high to be comfortable to sleep on. The carpets are old and disheveled. The whole place is just outdated and falling apart

The pool looks ok, have yet to use it. The lights are interesting, and they put 1 nice-ish stock photo picture on the wall. The toilet paper is about 3-ply, which is better than expected. The tv is pretty good once you figure out how to use the channels.

They give you a good amount of towels, but no full size body towels which is annoying.

It is located in the main strip of Navarre, it is close the the sound, and the two major shopping plazas, and food. And it is a short drive to the main beach on the ocean. 20 minutes to fort Walton which is more city like if you want something to do other than sit on a beach.

Overall, just spend the few extra dollars and go to the best Western across the street, or the higher end hotels right on the beach. This was not at all like what the website showed. And NO PETS, the website says you can but you will be turned away with no refund if you try to bring a pet

Not to mention in both of the 2 rooms we stayed in, when you walk in the musty smell hits you like a brick wall, every time you...

Generally, I do not write reviews, but after my stay at the Days Inn in Navarre, I feel compelled to do so. I have not experienced racism for a long time, but that is what I was faced with when I walked up to the receptionist counter. I don’t know her last name, but her first name is Paula, and she is an older woman. I greeted her when I walked up to the counter, and she asked for my name so she could check my family in. I gave her the information that she requested along with my driver's license. Then, I handed her my credit card by placing it in her hand. She swiped my card and kind of tossed it on the counter; I didn’t pay it too much attention because I was putting my driver's license in my wallet. I figured she just tossed it because I was looking in my wallet. She found us a room and printed out the customer agreement. She requested that I signed the paperwork and as I was reading the form, it had a spot for the guest to initial the form, so as I began to initial the customer agreement she said, “Ma’am, you need to sign the form.” I replied that the form also had to be initialed. Then she said, “AND SIGNED.” I said that I know, but it also needed to be initialed. She told us the room number and tossed the room keys on the counter! Paula has horrible customer service skills and doesn’t need to be at the receptionist desk EVER! We went to our room and noticed that there weren’t enough towels for everyone, so my husband requested additional towels from Paula. Paula gave him three towels when he specifically asked for four towels. We noticed the following about the hotel: the room was outdated, the tub was dirty, the carpet was sticky, and the doors often malfunctioned not allowing us to gain entry to our room. When I go back to Navarre in the future, I will definitely be staying somewhere else. I hope Paula understands that disliking someone because of the color of their skin is wrong and if she continues to work in the hospitality industry she will have to get over whatever she learned as a child. She needs to treat people with respect and dignity, of which she had none for us, and it was shameful, to...