Best Western Big Spring Lodge — Hotel in Neosho

We stayed at the Best Western in Neosho MO Feb. 2nd to the 3rd. The lobby was clean and inviting when we came in at 4:30 pm on the 2nd. The hotel desk lady greeted us warmly and helped us with room keys for room number 227 with a King size bed. She was very professional, polite, and helpful. We went to our room and placed our luggage in before exploring Neosho. We returned at 6:30 pm and started to settle in. My husband went to the window to look out and explore the view. He leaned against the window and it moved, considerably. It looked like the window could fall out. My husband assured me it would not, it was just loose. Luckily we had no children, so we just left the window alone after he closed the curtains. It did have a slight draft right at the window, but the heat compensated for that drawback.

After I arranged a wake up call at 7:30 am, which they did wake me up at 7:34 am. Then I also inquired about the laundry. Both times the front desk was very helpful.

The bathroom was large, beautiful, with a large mirror and granite looking counters for the sink area. The bathroom had a hair dryer. There were little bottles of shampoo, soap, a makeup remover towelette, and even a shower cap. They had adequate towels and toiletries for two people. We brought our own toiletries however, so took the hotels home for friends. The tub/shower/whirlpool combo was large with plenty of hot water. I must have had an hour long shower followed by an hour long soak in the whirlpool followed by a 20 minute shower and the hot water never ran out. This was wonderful for my back after driving for 5 hours to get there. The toilet and sink functioned as expected. The bathroom is the highlight of the room in my opinion.

There was a little closet indentation area next to the bathroom with hangers to hang up one's coat. There was also an ironing board and an iron which we did not use.

The bedroom itself had a desk with a lamp and chair. On the desk was a pad of paper and a pen. There was a side table also with a lamp, phone, and Bible. There was a flat screen tv which we did not watch as we were too busy attending to our business whenever we were in the hotel. The bed was comfortable. The sheets were clean and smelled nice. The pillows were fluffy, clean, and also smelled very nice. The decor of the room was sparse, but tasteful. The bed had a brown bedspread which was clean, but I hate the color brown. There was a wonderful brown neck roll which I felt immediately drawn to even though I hate the color brown. It helped relieve a lot of back pain when I used it.

The nights sleep was very comfortable. There were no disturbances. No loud tv's or loud arguing as we have experienced in lesser hotels. The staff never disturbed us. It was pleasant, quiet, and calm.

The next morning after our wake up call we went down to breakfast. Breakfast had biscuits, gravy, waffles, honey, butter, fake syrup (corn syrup posing as maple syrup), muffins, oatmeal, cereal, yogurt, milk, silk milk, eggs, tea, fresh fruit, coffee, and sausage. They were running low on sausage when we showed up an hour before breakfast ended. However, the lady in charge of the breakfast soon remedied that situation and also helped me select some teas. The breakfast is very good, but I didn't like the quality of the sausage. The sausage was gritty is all I can say to describe what I personally didn't like about them. The biscuits, gravy, yogurt, waffles, and eggs were wonderful though.

Check out was super simple. The staff was very polite and thorough. They explained the new Best Western rewards program for me. I was wished a safe trip home and to have fun. I love the staff here, they are all very friendly. I would definitely recommend this hotel as it is the...

I spent a night at the Best Western Spring Lodge in Neosho while I was attending a conference last weekend. What a delightful time!||The Big Spring Lodge is not a high-end luxury hotel, but for a mid-range hotel I felt extremely pampered. Cypriana handled my reservation, and took every effort to ensure I received the best room at the best rate possible for my stay. Julio at the front desk checked me in, and was truly welcoming as he explained all the necessary details of the hotel (how to access my room, how to link to the free wi-fi, breakfast room hours, etc.). My room was perfectly situated on the second floor--on the side opposite the highway, it overlooked the pool, and was away from the elevator and ice machine. The only noise I heard during my stay was from the folks using the pool, and since it closed at 10 pm that was not a problem.||My room was quite large and well-furnished. In addition to the king-sized bed, I had an armchair with ottoman (very comfortable!), a work desk with ample plug-ins for devices, the bureau/entertainment center with plenty of drawer space, the TV, microwave, and refrigerator. (The refrigerator worked quite well, which I appreciated, as I was traveling with food for the conference in the morning.) I was able to access the free wi-fi without difficulty and it had good speed. I really liked the layout of the bathroom, with the toilet and shower in a separate room from the sink/vanity. There was ample counter space at the vanity, and plenty of places to hang towels. The coffeemaker area was well-stocked with teas, coffees, and such, and the individual soaps and toiletry items were appreciated. The shower pressure was excellent, and the thermostat for the A/C was easy to understand and operate. Everything was quite clean and smelled fresh.||The breakfast area was stocked with all the usual offerings of hot items, waffle maker, cereals and breads, milk, juices, coffee and tea. It was good to have a hot and tasty breakfast to start my day! And the staff member overseeing the area ensured that all items were constantly available and the area was kept clean.||I looked in on the fitness room, and it had several options for aerobic exercise as well as a weight machine. I appreciated the distilled water dispenser and filled my water bottle several times. I swam in the pool, and it was the perfect temperature and extremely refreshing!||I did find my mattress to be quite soft, which is not my preference, but it was not uncomfortable. Also, some of the towels seemed to be getting a bit thin, but there were several to choose from.||The hotel is in a good location, just off Hwy 60, and the property is well-lit and cared for. Aside from the road running behind the hotel, it's not a walkable area, but I felt safe. A car would definitely be necessary here.||I only wish I'd had more time to spend at Big Spring Lodge! It will definitely be my choice on my next visit to Neosho or the nearby area! Thank you for a...

I spent a night at the Best Western Spring Lodge in Neosho while I was attending a conference last weekend. What a delightful time!

The Big Spring Lodge is not a high-end luxury hotel, but for a mid-range hotel I felt extremely pampered. Cypriana handled my reservation, and took every effort to ensure I received the best room at the best rate possible for my stay. Julio at the front desk checked me in, and was truly welcoming as he explained all the necessary details of the hotel (how to access my room, how to link to the free wi-fi, breakfast room hours, etc.). My room was perfectly situated on the second floor--on the side opposite the highway, it overlooked the pool, and was away from the elevator and ice machine. The only noise I heard during my stay was from the folks using the pool, and since it closed at 10 pm that was not a problem.

My room was quite large and well-furnished. In addition to the king-sized bed, I had an armchair with ottoman (very comfortable!), a work desk with ample plug-ins for devices, the bureau/entertainment center with plenty of drawer space, the TV, microwave, and refrigerator. (The refrigerator worked quite well, which I appreciated, as I was traveling with food for the conference in the morning.) I was able to access the free wi-fi without difficulty and it had good speed. I really liked the layout of the bathroom, with the toilet and shower in a separate room from the sink/vanity. There was ample counter space at the vanity, and plenty of places to hang towels. The coffeemaker area was well-stocked with teas, coffees, and such, and the individual soaps and toiletry items were appreciated. The shower pressure was excellent, and the thermostat for the A/C was easy to understand and operate. Everything was quite clean and smelled fresh.

The breakfast area was stocked with all the usual offerings of hot items, waffle maker, cereals and breads, milk, juices, coffee and tea. It was good to have a hot and tasty breakfast to start my day! And the staff member overseeing the area ensured that all items were constantly available and the area was kept clean.

I looked in on the fitness room, and it had several options for aerobic exercise as well as a weight machine. I appreciated the distilled water dispenser and filled my water bottle several times. I swam in the pool, and it was the perfect temperature and extremely refreshing!

I did find my mattress to be quite soft, which is not my preference, but it was not uncomfortable. Also, some of the towels seemed to be getting a bit thin, but there were several to choose from.

The hotel is in a good location, just off Hwy 60, and the property is well-lit and cared for. Aside from the road running behind the hotel, it's not a walkable area, but I felt safe. A car would definitely be necessary here.

I only wish I'd had more time to spend at Big Spring Lodge! It will definitely be my choice on my next visit to Neosho or the nearby area! Thank you for a...