Jet Set Hotel — Hotel in New York

The outside looks like they have updated it with the exception of the Christmas themed multicolored blinking signage, which was annoying. Inside the was pretty basic till you got in the elevator. It was old and honestly a little terrifying. We didn't use it on the way down. As you walk to the room you think they have done renovations because of nice tile wall and floors. But then you enter the extremely dated room#403. The A/C barely blew any air and the settings didn't seem to change either. The bedside tables were severely chipped and old. Then the bathroom was just awful. At first glance looked clean and neat. Then you notice the missing toilet seat. The shower head spat water in all different directions and didn't have enough pressure. The actual knob to turn on the slider was broken and literally spun around and around. Once on we could barely get it to shut off or even set the temperature. The shower curtain rod was so old and rusted and was totally installed wrong so the shower curtain would stay spread out. Was not impressed at all. I was expecting a basic motel but this...

We were a little hesitant about making a reservation at this hotel because of some of the other reviews, but we were very pleasantly surprised. We had a wonderful time at the Jetset Hotel Bronx . Our room was beautiful and it looked like it had just been renovated! We also noticed that we never hear the housekeeping staff, but the rooms are always clean. Everyone we came in contact with at the hotel were very accommodating and we felt like they genuinely cared about the quality of our stay. There was one staff member in particular who helped to make our stay extra memorable Harry. He was especially helpful and went out of his way to make our stay more special. We felt like VIPs in the hotel and also that we had a friend who would take care of us. We've stayed in many hotels over the years and the service in general is very good, but the service at this location was outstanding! We couldn't have asked for a more...

Romeo the front desk agent was awesome as I called before checking in he heard my voice when I arrived in person and identified me which was amazing and put me at a comfortable state as I had a long night and just wanted a place to get a quick nap the only complaint I had was the room wasn't in the best condition as there was stains on the floor and a burn in the sheets but no biggie it's not like I was going to sleep on the floor or that my expectations were high but the customer service I received made it not worth complaint about or even worth a bad review I really didn't expect much but I was wowed really by his effort to please me and this is coming from a person who is a manger at a hotel one of the top hotels in Manhattan so kudos to you guys for having a great staff so you understand my...