Gaia Lounge & Events — Attraction in New York

I had a very horrible experience here. My cousin gave them a $500 deposit for her daughters sweet16. At the time this place was a banquet Hall named Fiesta Deluxe Catering Hall. They did not notify her that they would be converting to a Bar/Lounge which is inappropriate for a sweet16!!! She requested a refund and after 2mnz of giving her the run around they finally agreed to give her a refund. When we got there, they had us waiting for over an hr, did not apologize or anything. To make matters worse, she attempted to cash the check at a nearby check cashing place and they refused to cash the check stating that the company gave them too many bad checks and they already owed them money!!!! We went back to discuss the matter with the owner and he told us to try another check cashing place because he didn't have any money in a very nonchalant manner. We tried 3 different check cashing places and they all said the same thing ("they owe us money and we can't cash any checks from them until they pay us back") Ultimately, she got her money back but it was only after we went back and refuse to leave without her money!!! And FYI, if there was an option to give them 0 stars That's exactly what I would have...

I give place a 0 star! I would never ever recommend anyone to this place. They put everything pretty and at the end it doesn't even come to expectation. Trust save your money it's...

Excellent location. Rooms very wide and big for events. Priis affordable and staff Are very nice. Highly recommended for parties, weddings, sweet 16 and...