Inn at Rockaway San Francisco Pacifica — Hotel in Pacifica

I’ve stayed at the Inn at Rockaway as a retreat from urban life many times over the years, even when it had another name years ago with owners who had a parrot in the lobby. With new owners, it was fully redone over a couple of years. It’s a comfortable, clean, affordable place for a staycation by the beach with no real need to get in the car. Rockaway Beach is a great little refuge 15-20 minutes from home in San Francisco and feels like a different planet!||||My last stay was in November and I meant to review it while it was fresh in my mind and I had promised one of the clerks a shout-out for good service. Then the holidays happened, and a positive test for the crud and full recovery from that, and waiting on a home repair… and so here we are. On the last stay, Nina was super helpful. I was originally placed on the south side with a window facing the wall of the Fairfield Inn maybe 3 feet away, with no light coming from anywhere. it was like a cave – not ideal for a couple of days when I planned to spend some time inside working. With little added cost, Nina moved me to the west side facing the ocean, and since I planned some work, she put me on the top floor where no one would be walking on me. She also reminded me that the lobby always had fruit juice and offered me a bigger cup than the ones that were set out. She cheerfully declined a gratuity, saying she preferred good reviews. I hope her manager sees this.||||Rooms are available for up to 4-5 people. West side rooms face the ocean over the nearby Seabreeze Motel; northern rooms overlook the street with small businesses and foot traffic (not an unpleasant view, rarely noisy, with slivers of ocean as all rooms have bay windows); and the south side as mentioned has a panorama of the bare wall next door. Rooms have microwave and mini-fridge, plus iron, board, and hairdryer for those needing to look their best. The building is a square with parking inside, rooms on three sides, room doors on the inside of the square (any guest can step outside and see every inch of the lot, which might help some feel more secure), and all room windows facing out as described above. The office is tiny with no real lobby, and the second and third floors have seating that I have never seen in use (inside, no view, almost no natural light).||||The renovation brought some odd changes. The wraparound walkway inside the square had been open but was closed in with sliding windows. They don’t seem useful, since the inner square is not that exposed. I like fresh air and usually open those near me. In the rooms, the closet and microwave/fridge locations were switched. The closet had been near the entry door by the bathroom – logical as most folks like their coats by the door and clothes by the bathroom. The microwave and fridge were near the desk where we usually eat or drink. These were swapped, so now microwave and fridge are just inside the entry, by the bathroom door with no table near; and clothes and ironing board are between the desk and window, across the entire room from the bath. I have no idea how this made sense to anyone. The desk faces the wall but has no lighting or table lamp, so it's good for nothing but storage. Some rooms have tiny moveable tables; otherwise, the luggage stands are good quality and can make do. The bathroom vanities and faucets are a poor match; the faucet is set back so far that water flows literally 1-2 inches from the vanity top, leaving little space for handwashing or filling a cup without splashing all over the counter. Vanities are carved in stone once installed, but a faucet with a longer spout is an easy fix. These things are a nuisance but not a deal-breaker. For the location, overall comfort, and price, I can live with them. But they are things the owners could have given more thought to before finalizing them.||||The location is ideal for relaxation or recreation. Within a few hundred yards are restaurants, shops; massage, hair, nail, and skin spas; a martial arts studio; visitor info center; and most important, the beach for surfing, paddling, or fishing, and trails to walk or hike. The Coastside Farmers’ Market comes on Wednesday, spring to winter. A short to moderate walk or a 2-minute drive away are more dining, shopping, a bowling center, and THAT beachfront Taco Bell. Devil’s Slide Trail, Sanchez Adobe, and San Pedro Valley County Park are within 10 minutes, and the city’s Frontierland Park has Fitness Court by the National Fitness Campaign, which you can google. || ||I’m...

A DECEIVING MARKETING OCEAN VIEW ROOM||1st of all we booked a full ocean view room. We arrived trying to check in took more than 45 min to get the key.|We went to room 208 -- u can the smallest window that doesn't open with ocean view. The other 3 big windows u can see the back of restaurants and street... what about shame..||The hotel though have full ocean view if u go 3rd floor at the end of hallway but for deceiving marketing when u book any tiny ocean view get booked under ocean view. So when u book the room it is no ocean view or ocean view - they don't market partial ocean view rooms.. so it is ur luck to get a full real ocean view or not...||In addition today is a special day/mother's day weekend and the hotel had 1 person only at front desk to help with hotel check in and any other issues with the rooms. |It caused long line and long time to check in and frustration build up.... |By the time we got the key we were so tired and then when checked the room and it shows partial but then no other rooms available with a real ocean view and we couldn't get refund...|I can say hotel management is not good as they had 1 person to support the whole hotel needs on a special day and full hotel occupancy...||We tried to get refund it didn't work out even the windows only one window open about 5 inches wide and that's it.||I wouldn't advise people who really paying for full ocean view to book in this hotel...|Room size is small and tight.. ||I am really disappointed in this hotel and it is our last time to stay in it...||It ruined and wasted our 1 night vacation today few hours spent between check in , arguing on the room type and expectations, so tired and we have to be on hold trying to contact 3rd party/Expedia to contact the property to request a refund as the booking was non refundable but in our case it was a deceiving marketing..|We know pretty well what ocean view means from partial ocean view...|It is just sad that this type of marketing is allowed to exist at the hotel website or the 3rd party website that market their rooms.|1st time ever that this type of incident occurs to us with so many years visiting SF in different hotels ocean...

A DECEIVING MARKETING OCEAN VIEW ROOM

1st of all we booked a full ocean view room. We arrived trying to check in took more than 45 min to get the key. We went to room 208 -- u can the smallest window that doesn't open with ocean view. The other 3 big windows u can see the back of restaurants and street... what about shame..

The hotel though have full ocean view if u go 3rd floor at the end of hallway but for deceiving marketing when u book any tiny ocean view get booked under ocean view. So when u book the room it is no ocean view or ocean view - they don't market partial ocean view rooms.. so it is ur luck to get a full real ocean view or not...

In addition today is a special day/mother's day weekend and the hotel had 1 person only at front desk to help with hotel check in and any other issues with the rooms. It caused long line and long time to check in and frustration build up.... By the time we got the key we were so tired and then when checked the room and it shows partial but then no other rooms available with a real ocean view and we couldn't get refund... I can say hotel management is not good as they had 1 person to support the whole hotel needs on a special day and full hotel occupancy...

We tried to get refund it didn't work out even the windows only one window open about 5 inches wide and that's it.

I wouldn't advise people who really paying for full ocean view to book in this hotel... Room size is small and tight..

I am really disappointed in this hotel and it is our last time to stay in it...

It ruined and wasted our 1 night vacation today few hours spent between check in , arguing on the room type and expectations, so tired and we have to be on hold trying to contact 3rd party/Expedia to contact the property to request a refund as the booking was non refundable but in our case it was a deceiving marketing.. We know pretty well what ocean view means from partial ocean view... It is just sad that this type of marketing is allowed to exist at the hotel website or the 3rd party website that market their rooms. 1st time ever that this type of incident occurs to us with so many years visiting SF in different hotels ocean...