Club Trinidad — Hotel in Palm Springs

I will try and be consice but words could never finish to describe this place. I think the other reviews are mostly fakes....... We rented the supposed luxury studio and it was a DUMP!!! It stunk, had dirty super old carpet, a broken noisy and deafening ac unit. The bed was full size for a couple!! Which was stupid and the kitchen and counter space was tiny. The bathroom was super outsdated and stained and the tv was 32 inches with no channel selection of quality. The tv was mounted on the wall across the room at like 7 feet tall so we could barely see it. And our fridge was broken upon arrival. Mike from the desk said he had everything else sold out so we could store our food at a Different room until they could fix the fridge the next day. When we asked who's fridge we were using it was and empty room!!! And it was suposedt to be rented the next day, but hey give minutes later he found out it was actually not booked at all... What a coincidence... Nah.. hebis just a bad liar haha ... we complained of the AC and he said the other units ac wasn't that much better, and it wasn't, we stayed in the same room. Quite a dump I must remark. So we stored our food at a different fridge. The next day they brought us a new fridge from another empty room... Not too long later, our TV stoped working, Don got it fixed but it was a very dissapointing experience after the other. Later that nbday at 5pm we rented a DVD movie and our surprise at room arrival there was no DVD player. Well , we call Dawnnon front desk, she comes upstairs and realized the broken noisy ac unit and the missing DVD player. She called her boss and arranged for a new room assignment on the other building, we go a one bedroom apartmen. It was definitely an upgrade. It wasn't stinky, bigger kitchen and counter space and better ac since it was central it wasn't noisily. And also it helped the fact that the hot tub was on that side of the complex. Again the tv was tiny and far away on the wall. My husband couldn't sleep well at all since the beds were too hard and the pillows were even worst for him. The appeal to the eye of this complex was poor and the famous Purple room is closed for the season... Something they forgot to mention. However very nice pool and hot tub. Not crowded at all. The complimentary breakfast was terrible. It was a donut and orange juice... I think that is definitely not a breakfasts.... Mike sucks... Loved Dawn and Don very nice people supportive respective and attentive. Would we stay here again??...

What a remarkable SCAM.

Where to begin. First of all the woman at the front desk was difficult. Unable to understand her. No eye contact, no smile. Interupted every time we talked. We found her rude. She seemed angry. The room was awful. Something out of a bad 50's movie. The toilet ran all week long. The maintenance workers were also angry and completely worthless, as they could not solve the problem. The maids dont speak english and more than likely stole my wifes necklace. The Purple Room was terrible. The bartender flirted with me and was a little drunk as the night wore on. We had heard the hype about the 'Rat-Pack' and how this was suppossed to be their hang out, but learned via research that this is really just an advertising gimmick. We also noticed that almost all of the time share owners were 60 and up, lonely, and almost all of them were from much colder climates. It is as if they are targeted because they are old and lonely to buy a time share. The weather was HOT. Like extremely sunstroke kind of hot. Like you could die if you dont know what you are doing kind of hot. It was in the 100's in March. Oh and what was even more awful was around noon this old jewish lady hustles everybody for more money. She piles everybody into a beat up white limo and is insensitive, obnoxious and yes rude. If u imagine a saleswoman who cant remember her pitches or her jokes or her morals or her people, this is her. Oh and even better than that the owner of this so called club, spends his days and nights in the purple room getting drunk. We complained about the toilet to him and you guessed it, angry, disruptive, rude, smelled like a bottle of rum complete with alky holic belly and eyes. And even better than that we weren't the only owners who had problems. The other rooms had issues with electricity and one customer complained her front door did not lock. Oh later on in the week my 11 year old daughter complained that the maintenence workers were flirting with her.

Do your research on time-shares. It is a scam. The people who work at the Club Trinidad are/were probably convicts. We never felt safe.

If you have read this far you can do much better than Club Trinidad. AVOID this place,...

If you are hoping to stay somewhere modern and comfortable and spend a lot of time at your hotel, this is not the place for you. This is the motel you've seen in movies where criminals hide out or husbands come when their wives leave them. It's passable but definitely not anyone's first choice.

Pros: Clean rooms, okay beds, cheap (but not that cheap), usually can find free parking, close to Palm Springs attractions, relatively friendly staff, pool seemed clean although we didn't try it.

Cons: SO outdated (we are talking bedspreads and decor from the 80s). not kept up well, rooms are dingy and need maintenance (cracks, water damage, furniture in disrepair) walls and doors are paper thin so you can hear ALL your neighbours plus anyone walking past outside - horrible for sleeping. WiFi is super slow showers are made for someone 5 feet tall (I am only 5'7 and literally had to crouch) -bed is basically in the kitchen and super loud fridge runs all night sheets feel like sandpaper and many of the towels were threadbare. AC wasn't working in our room at all and apparently if you turn it below 72 it breaks. -We stayed for 4 nights and our room was never made up.

Overall, if it's your only option you won't die. It's clean and the beds are half decent, but I would not want to...