Today I went to the tradition location of Mattress Firm. I have not received my bed as of yet but I do have a delivery date. I must say those a customer service with excellent. We bought through a gentleman by the name of Joshua. I believe that Joshua is a mattress firm representative at the Stuart location. He was extremely helpful and knowledgeable regarding mattresses. You would be surprised to know how much you can learn about a great night sleep. And mattress Firm does make buying a mattress extremely affordable with their payout system. Plus no interest. Thank you very much Mattress Firm we are looking forward to our delivery. I will be more than happy to update my opinion regarding the product that I bought when I get a chance to sleep on it. It was the Serta Willow pillow top and I can't wait for it to be underneath me for many years. Thank you again Joshua! He was very patient with us and mega honest with us. What s great sense of humor on that guy. I say customer service at Mattress Firm deserves a five star rating. Can't wait to rate my mattress. Thank...
Read moreSemper Sleep!
Listen up, civilians—if you’re looking for a mattress buying experience that doesn’t feel like a full-blown ambush, haul yourself over to Mattress Firm and ask for the Marine on duty (you’ll know him—he’s the one radiating honor, courage, and commitment… and also showing you where the full-size beds are).
I called ahead to recon the area—he confirmed they had what I needed, no fluff, no shady sales ops. When I arrived, he didn’t try to upsell me into a California king with a tactical cooling gel topper. Nope. I asked for a full-size mattress, and this Marine executed the mission with precision and professionalism.
Zero pressure. Maximum comfort. 10/10 would re-enlist my spine here.
Bonus points: We built an instant rapport because he’s a fellow Marine. Once the “oorahs” were exchanged, it was game over. Man had that squared-away, boots-polished energy and knew exactly what I needed for R&R (rest and recovery, obviously).
If you want to shop somewhere that won’t frag your wallet or your patience, this is the fire team you want....
Read moreMy family and I had an absolutely amazing experience, all thanks to Mr. T (Tavaris)! From the moment we walked in, he was the definition of top-tier service. Knowledgeable? ✔️ Professional? ✔️ But what really set him apart was his genuine, people-first approach. He truly listened to what we needed and never once made us feel pressured or rushed. Instead of playing the pushy salesman role, he encouraged me to get cozy…literally! He patiently walked me through a wide selection of mattresses, making sure I felt confident and comfortable with every option. His kindness and calm demeanor made what could’ve been an overwhelming experience actually enjoyable.
The store itself has a fantastic variety of mattresses and firmness levels, but it was Mr. T’s exceptional service that sealed the deal. I walked out feeling like I made the absolute best choice for my family, and I owe that to him.
Highly recommend this location, and if you get the chance, ask for Mr. T! He’s a 10/10, five-star kind of...
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