Sake Too Japanese & Thai Restaurant — Restaurant in Port Saint Lucie

So let me start out by saying the one star review is entirely for what I experienced tonight, the food is pretty good. This is my second time here.. So me & my kids dined in tonight (sat outside). We had the fried rice, ramen noodles and some sushi rolls and the food was great. I asked for the check & some to go boxes. I sent my teenage son in the restaurant with my debit card to pay for our meal, when he came back outside, he gave me a copy of the receipt, I said well I need to sign the receipt and put a tip, he said he did. He signed his name, but never filled in the tip or total. So I walked inside & said hey can I have my receipt? My son said he signed it, but he never left a tip, I'm so sorry. So a tall slender asian woman with black hair and a pink top (also my waitress), handed me my receipt but right before she did she scratched out something on it. So when I started to review it, I realize it said $12.71, which was one of the suggestions of gratuity on the receipt and I said well who wrote this, because my son said he never wrote a tip and she said well that's what we do here and I said no I work for a restaurant that's forgery. You can't just write in a tip. She goes well were not gonna enter it in the system. Nothing at that point made sense of what she was trying to explain to me after she was already caught in a lie. Meanwhile, I cleaned off the table, stacked all the dishes together and left it as clean as we could so she wouldn't have to do much cleaning. I'm more annoyed that you thought you tried to take advantage of a teenager that never thought to fill in the tip and total amount on the receipt and just signed his name... My advice to anybody paying with a credit card here always check your receipt.. I really didn't expect this from a business...

Always had great experiences here. Last time we were here we had the unfortunate experience of having some poor quality escolar and tuna by carryout in 2 of their lunch specials (it happens sometimes with fish depending on how their handled when caught). We immediately called to report and the manager let us know that they would replace the lunch specials on our next visit. Today we tried to replace these meals after explaining the details. The gentleman was polite, asked the correct questions and said no problem. I received a call back from a different manager a minute later stating they would only replace one of the lunch specials. When I inquired as to why, referencing speaking to the other manager (who apparently is the owner), she kept trying to end the conversation and wouldn't even consider the facts at hand. "The owner's off today and can't help you. Is that all?". No that's not all!

I won't support this establishment again. It's not the $15.99 lunch you wouldn't replace, it's the principal of honoring your word to a customer after a poor experience.

You just saved $15.99 from a customer that spends hundreds with you every...

My family of 4 has been eating here for years and since covid, we have been coming here almost weekly since they have outdoor seating. The food is always fantastic and the servers are great. The owner however has been rude to us several times and given our table away when we have had reservations. Tonight we went for our weekly dinner and the place was packed. It’s a very small place so like always we said we would sit outside. We were loudly yelled at by the manager/owner that she would not serve us outside because it had rained and the tables were wet and she couldn’t dry them off. She then said that she doesn’t have the staff to serve outside because they are sick (or maybe she said the rain would make them sick? Couldn’t really understand her well). So I guess she wanted us to come in and take our masks off and eat inside with tons of people and staff that maybe were around other staff members who were sick? Nope. Although we love the food and have been going here for years I don’t think we will be back simply because of the rude service from the...