Extended Stay America Suites- Raleigh - Midtown — Hotel in Raleigh

I am a travel nurse and stayed here till i could find an apartment when i walked into the room my jaw dropped. The room was disgusting the cabinets had not been wipe down nor the counter top, around the edges of the countertops was coming apart the carpet was disgusting with stain that I only cringe at what it may be. Thankfully the bed was clean. Don’t even get me started on the bathroom the vent looked like it may have wiped down when the mayflower sailed, there was hair on the bathroom ceiling, I mean how does that even happen. I went over to look out the window and they were not locked and slightly open I mean I’m on the bottom floor why would the windows not be locked the “kitchenette” was a sink a tiny microwave that had not been wiped out the handles on the refrigerator look liked they had been broken off. The stove were 2 hot plates. After the window incident I was actually concerned about my safety and automobile. There were sketchy ppl around the grounds to the point my dog would go out to go to the bathroom and want to come right back in the room. (Animals sense these things. One evening I took the dog out there was a chic in the stairwell with what looked like all of her belongings she stopped and asked me if I knew anyone who would want some animals later I took the dog out and there sat a pet crate with 2 cats scared to death a half bag of food and liter with a note on top that i believe she pulled it out of the garbage to write the note. I was at the end of the hall near the exit door which I was ok with easier to take the dog out but the dog could hear people in and out all night and of course he gets spiked “every time” and would bark or the ppl above me had heavy feet and the stomping spooked him and again he would start barking. One night (the only time I was out when it was dark” had to take the dog out and couldn’t get back in the door so I had to go all all the way around to the front entrance to have my key fixed I stood at the desk I know a good 5mins or so no one ever came out so I pick up the lobby phone to ring the front desk and a lady finally came from out of nowhere with a RBF and had the nerve to ask me if I had put my room key near a credit card I don’t know it’s in the middle of the night I didn’t look. The next day I asked my company to move me to a different hotel. So the last night I’m there I had set my trash by the door (which it sat there all day) I get a call from the front desk (which Im assuming RBF lady) tell me i can’t sit my trash in the hall and had slide a note under my door telling my i couldn’t put my trash out in the hall I could bring it down to the front desk and put it in the trash bin this is at midnight 🤬🤬🤬 hotel smells, it’s grungy, furniture is falling, smokers right at the front door of the building constantly, which was clearly marked NO SMOKING within so many feet of the doors, and your “free breakfast” was a muffin or granola bar really I can go to Walmart and get that no fruit, no cups for the coffee, no hot water for the tea or oatmeal packets displayed or anything else to put it in. This hotel is in a great area of Raleigh, but it’s not worth putting yourself in the middle of all the nastiness and definitely not worth the money you save, to potentially have your car broken in to, your personal safety jeopardized or get woken up about the Fu””c$&@ trash in the hall (it was a Walmart bag that was tied up) at midnight about it. I am not one to do surveys or write a review about a hotel or any other place but this is by far the worst place I have ever stayed at (I have traveled a lot) I’m sorry this is very lengthy but this needs to be put out there and the public, the company and franchise need to know this and either fix it or shut it down, it was more like a low income housing ( I have no problem with ppl that have to live there) than a hotel. I will never recommend to stay at a ESA hotel to anyone. By the way I went to the store and bought bleach wipes and wiped...

Been living here with my fiance for the better part of 2 months now. Where to start, as someone who went to school for Hospitality Management I'm pretty sure that when the card reader to our room quit working and me and my fiance and our dog slept in our vehicle because no one was able to get us in our room nor offered another room to keep us out of the freezing temperature and harassed by Raleigh Police Department because they are quote "Taking a more progressive approach due to the location" we were told by night audit shift front desk attendant that "maybe find a ladder so that maybe we could get in through our window" which our room is on the 2nd floor I might add. Which my fiance was approached by a manager who waved our fee for that night and another but when she went to get a change of linens and towels was rudely asked "what you don't know what size bed you have?" Don't smile in our face when you're in the wrong and turn around and disrespect us when no one is around. I've been more than polite to all staff the only person who hasn't TRIED to belittle me or my fiance is the maintenance technician he is always been kind and polite, I don't expect the guest to respect me which they don't but I expect to be given the same respect that I've shown. My fiance is a perks member and the price we're being charged (she pays by the week) we broke it down and we're being charged more than what a single night stay is being advertised as the best available rate! 45.59 a night and we're being charged 66...

We stayed here for a few nights. The staff was very very nice and didn't bother us at all. Whatever we asked for they helped us. The room was not so clean. As u can see there was a blood stain on the floor, microwave was nasty on the inside so we did not use it. The toilet had poop splatter all under the lid. There was hair balled up at the corner of the tub floor. We poured clorox on it to clean it. Sink had cigarettes burt stains on it...from what we saw, it look like a lot of homeless ppl live here or ppl that have nowhere to stay.. the hallway had a musk old stink smell...trash area had dirty parties someone threw on there! We booked online but if we had known the room looked like that we would've never booked. Also online it was non refundable so we couldn't get our money back. If u have kids...stay away! We stayed with a friend for 3 nights cuz we didn't feel comfortable there and our skin itched. The other 2 nights we had to tough it out. Sprayed lots of clorox just to get a clean feel. Furniture it kinda old also. No upgrade. But other then that, it's quiet and nobody bothers you. I saw other reviews saying they had roaches..we did not see any type of bugs. We was afraid that if we had asked for another room we prolly would've saw bugs so we just cleaned everything down with clorox and pulled the sheets off the bed cuz we had our...