My purchase was made easy by the representative who attended me in the store, informed me about what mattresses were available and found a good substitute for the one I wanted, which was no longer being made. She was helpful in finding discounts for the mattress I purchased, and she found a delivery in the same week. The delivery was equally efficient: I was texted the evening before giving a two hour window in which my mattress would be delivered the next day. I was texted on the day to confirm that delivery would take place, and when the delivery truck was ten minutes away. Two young men rapidly carried the mattress into my building and up two flights of stairs, then removed the wrapping and installed it on the bed. I learned that this was the first day they had been working, and they were extremely competent and could not have provided better service. I was very satisfied with the entire purchasing and...
Read moreI DONT KNOW IF YOUR ANYTHING LIKE ME ? BUT IF THIS SOUNDS LIKE YOU ...THEN LISTEN TO WHAT IM ADVISING . I AM CONSTANTLY RESEARCHING AND OUT SHOPPING FOR QAULITY PRODUCTS . THE PROBLEM FOR ME IS THAT I WANT QAULITY PRODUCTS ...BUT I WANT TO PAY THE THOSE LOW PRICES THAT ARE LISTED ON THE LOWER QAULITY ITEMS . WELL I FOUND A STORE WHERE I CAN BUY THE TOP QAULITY AND STILL GET THOSE ROCK BOTTOM PRICES . SEARCH NO MORE FAMILY . JUST GET IN YOUR CAR AND HEAD IN TO MATTRESS FIRM . I WENT TO THE ONE IN ROCKYRIVER . IF YOU GO THERE MY ADVICE IS TO ASK FOR MARK ADKINS . HE TOOK HIS TIME WHILE HELPIING ANSWER MY LIST OF QUESTIONS . AND I AM NOT ALWAYS THE EASIEST TO DEAL WITH . I KNOW WHAT I WANT AND AM LOOKING FOR THE BEST QAULITY AT THE VERY BEST PRICE . IF YOUR ANYTHING LIKE I ,THEN LET ME SAVE YOU SOME TIME . JUST GO TO MATTRESS FIRM IN ROCKYRIVER AND ASK FOR MARK ADKINS . YOULL BE...
Read moreAbsolute best experience. The guy was super nice. Even though I’m younger and I really don’t know exactly what I’m doing. Whatever questions I had he answered. Any concerns I had he found a solution. When I expressed I wasn’t sure about credit for financing. Instant solution. Helped me through the process. Was super knowledgeable. My partner is like 6’4 somewhere around there and I’m a hot sleeper so I needed accommodations for that, I also wanted to make sure the bed wasn’t too high for my small dog so he could still get on and off on his own. Easy find. I wish I could remember what the mans name was. I think it started with a J, maybe Jimi. Something like that. Either way. He was just such a good experience. It was my first time buying a mattress on my own and he made it a wonderful one. Thank...
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