Palm Inn Motel - Rosemead — Hotel in Rosemead

Dear owner, you have an employee who is being dishonest towards myself and other customers. She is the woman that is at the window most of the time. She wears glasses and has a limp. There have been several times when I ask her to give me a certain room that I know no one is in because I watched them check out and return the key but she'll lie and say that they have'nt checked out yet and will refuse to give me the room and gives me another room that is clearly not what I asked for and is way worse then the one I asked for. Or, she'll say the room needs to be cleaned. When I clearly seen the maid clean it. i have seen her do this to numerous customers as well. If we are paying good money to stay here then we should get the room we ask for. She's not paying for my room I am and she's not sleeping in those dirty rooms she chooses for people we are the ones sleeping in them. I just want my money's worth just give me the room I ask for and don't lie about it and say they are still in there when I clearly saw them check out and return the key. Don't cheat us out and take advantage of us...

When we got inside the room, there was nothing there except a bed, TV, and a table. There was no linen (meaning towels washcloths etc). The shower curtain was a tension rod which kept falling down so everything in the tiny little bathroom got wet. I know motel rooms are not all gorgeous and glamorous but this one was nowhere near being either one of those. As a matter of fact, it was horrible! A couple of towels and a washcloth would have been great but as we found there were none. So if you go there make sure you bring all your own towels and essentials because they...

If you like gang and drug activity this is the place for you!!! Run down rooms everything old. Drug use in plain sight in the common areas. Fighting and loud conversations at all hours and I mean all hours. Absolutely a scourge a true cancer to the area. My husband wasn't too bothered by the noise but me I'm an old fashioned guy (yes we are a gay couple) and I expect hospitality when I go to a hotel. The prices are quite high considering this is essentially a...