Mattress Firm Round Lake — Hotel in Round Lake Beach

Great customer service. After having my mattress for 23 years I needed a new one. I hadn't bought a mattress in such a long time I had no idea what I wanted. Bill took the time to show me several different options and explain all the different features of each one and ended up finding me the perfect mattress. Since I was downsizing from a king to a queen I also needed a new bedframe and pillows and he helped me find the perfect ones. I went with the adjustable bed frame which I love. Also I have never found the perfect pillow I have always had to put my arm under my pillow for support but he helped me find pillows that support my head and neck perfectly, I no longer have to sleep with my arm under my pillow and I don't toss and turn all night like I used to. Bill is great at his job, he'll show you several different options and explain everything very thoroughly while also keeping your budget in mind. Bill was recommended to me by my mother who brought a bed a few weeks before me and she was right he was so helpful and knowledgeable. He helped me find what was perfect for me. I have no complaints. I absolutely love my mattress, adjustable bedframe and pillows. If you're looking for a new mattress, I would highly recommend you stop by and...

Round lake store... Excellent customer experience. Location was super clean. the salesman we had was very friendly and knowledgeable on all of the products he offered. Manager was also very engaged with the entire experience and sale. No rushing involved and no pressure to buy. We were able to try out several mattresses if not every mattress in the store. all while being fully educated on the product and materials inside each one. We felt very comfortable with everything. In the end the sales were so great that we not only bought a mattress for ourselves but one for our daughter as well. I am a hard guy to please whenever It comes to making a purchase. I always ask a million questions and expect a million more answers. These guys knew everything and answered every question. In the end they knew exactly what we wanted. They made it easy to buy. Thank you ! L&M...

My purchasing of a mattress was an extremely expensive mistake doing business with the Bedding Experts in Round Lake Beach.

I purchased an upgraded mattress for $1,700.00 from them. I replaced a mattress that was 15 years old because the old mattress had begun to sink in where I slept.

In less than a month after purchasing my NEW mattress, this upgraded mattress was a sinkhole larger than the old 15-year-old mattress.

I went back to them, and they said they do not handle issues with mattresses and that I would have to deal directly with the manufacturer, and they said the bed “measured” normal sinking.

This mattress was not even a month old, and the so-called Bedding Experts left me hanging out to dry with an NEW $1,700.00 mattress that is worthless and will now need to be replaced.

I would be highly suspect of any positive reviews you are...