Motel 6 Sacramento, CA - Natomas & SMF Airport — Hotel in Sacramento

I arrived at Motel 6 3796 Northgate Blvd., Sacramento October 6 at 3 PM approximately I was approach by a manager named Maria, who is very rude disrespectful I had a reservation and my rate would’ve been I believe $79 As a girl name Maria, she asked for my drivers license, which is not a problem and she said in your eight AARP card I said I don’t have one. She says now the rates gonna be higher so she $98 I said it’s the same company your reservations and she gave me an attitude about it. Well it’s $98 so I said whatever I’ll pay it just came from Chico California. I’m up here In Sacramento to go to UC Davis hospital for medical procedure I am ADA I’m disabled. I have disabled plates on my vehicle so she was gonna put me on the second floor. I have a walker and a walking cane. I said I can’t go up that flight of stairs and I also can’t walk that far from an elevator. I’m not stable on my feet and I fall very easily I explained to her and she gave me an attitude there too very rude. I told her I was gonna report her to her management and to Americans with disabilities she got upset with me and said I’m not gonna give you a room now and then she said the only way I’ll give you a room The only way I’ll give room You have to write a statement saying that I won’t sue or Complain and that’s the only way I’ll give you a room so basically she’s trying to Make me do something that I didn’t do wrong. All I asked for was the first floor she lies, and then I told her I don’t write very well. That’s one of my disabilities, which are many the only reason I doing a Review I talk text But do I know how to spell no I told her that too she just smirk and was very sarcastic and then I’m not giving you a room now I don’t use foul language I was respectful to her. I didn’t raise my voice. I was firm what I said. I need a first floor room I had my Room key card she grabbed and snatched it out of my hand first I didn’t know what she was grabbing. I put my hand over the card. I don’t know what she Going for or tried to harm me She should ask can I please have the key back? I would’ve gave it to her and it’s all on camera then she gave me my refund and it was for $100 as I drove away I didn’t really thought about it then I realize she did deposit on the room and it was for $100. My room would’ve been $98 so she tried to rip me off $98 so I went back she gave me A refund for $98 and $100 refund She scared me. I’m a senior elderly she broke laws, abusing the elderly, and who’s disabled shame on Maria. She should not be working in the hospitality industry. I am a four-year retired from the hospitality in Southern California upscale hotels, five star five diamond Yes, I did take a picture of her on my phone to let other guest The community of Sacramento how abusive she was to me I will put her on Instagram and Facebook and social media. Her picture will be posted I’m sorry to say Motel 6 will get a bad review even though upper management had nothing to do with this, but Maria caused the problem She remove from the hospitality industry If she did this to me as a guess, she’s probably more likely doing it to other guys members I’ve never experienced as a guess or a senior abuse from someone like that But I do have both receipts now refund $98 and $100 and we’ll see if it goes back up on my credit card Unless Maria try to do another scam or bully to me Marie is describe possibly Latino glasses and was last wearing a yellow shirt Not a uniform her own street clothes she is not hard to miss does not smile She even disrespected me when I told her I don’t read and write and I asked for her name And she told me Maria and you have to write it yourself, but I don’t write Maybe hospitality is not for her maybe working by herself as a DoorDash Driver that may not even cause she still got to see people maybe working from home I have student Motel 6 And I had nice experiences except until October 6, 2024 at 3 PM approximately Maria. Please give your resignation and go somewhere else that you’ll be happy at you don’t belong in the...

Whatever you do, don't let them put you in the 200s rooms. There is a large homeless encampment on that side of the motel and they are super duper loud, and it lasts alllllll night. Imagine someone screaming at the top of their lungs until 3am, the guy upstairs throwing things and stomping around, a potential domestic violence situation downstairs, people running back and forth through the hall while yelling, people knocking on your door at 5am asking for money, people peering in your windows (I had to hang a blanket over it), having loud speakerphone discussions (please stop doing that, it's the epitome of obnoxious) outside your door, people leaving beer cans everywhere—you get the picture. Other than that, the rooms are nice and clean, and the staff are great. The woman who helped me move to a different room today (Aug 28) was EXTREMELY nice and helpful. She should be commended for her customer service! I didn't get her name, but she was there at about 4:30pm. The new room is lovely and clean and the bed is the size of my car. :)

Bottom line: Motel 6, please beef up your onsite security and try harder to curb the noise and unsafe conditions. I realize there's no easy solution to the homeless issue (other than giving people homes), but there has to be some happy medium where they can have a place to stay without disrupting other guests. Maybe preventing the RVs from parking along the street en masse? A better security presence? I don't know the answer, but I appreciate Motel 6's efforts to solve my...

There is a young Hispanic lady here by the name of Nadia who talks to the guests that are occupying the city motel program very inhumane and uses racial slurs. I'll put her picture and video below where she is calling a lady and her daughter broke for not having a 1 dollar in cash for a room replacement key. Guest filmed the young lady and was evicted with her 4 small children without question or proper investigation. The city needs to invest in better locations for the people experiencing the type of hardship that would require respect from staff and program participants. Nadia will be reported to the highest extent and so will Step up on 2nd staff at Northgate location. Location is unsafe, staff at desk will announce your participation out loud even if you request them not to being that each person's case is ABSOLUTELY CONFIDENTIAL. Violations across the board, rude, unsanitary, lied and said she was threatened because she was recorded for guests...