Mattress Firm Outlet - E Irlo Bronson Memorial Highway — Hotel in Saint Cloud

My husband and I have never bought a mattress before, but were in the market for a new one after YEARS of sleeping on an old, uncomfortable mattress. We weren't sure what we were looking for or what to expect. We went in on 1/02/2020 and Samia greeted us and helped us with our purchase. I'm not a fan of overbearing sales people and she definitely was not like that. She first asked us questions simple questions to get a feel of what we would possibly be interested. Then, she showed us a mattress, let us lie on it, and left us so we could contemplate about it between ourselves, which I really appreciate. Sometimes, having someone hover over you makes things kinda hard to really mull over. We ended up finding a bed that we wanted to purchase (can I mention how great of a DEAL Mattress Firm was having, because it was). I was waiting to review when we received our mattress to get a whole picture. The mattress is perfect, the lifting base was a great addition, and we are sleeping better than ever! If I ever need a new mattress, I'm definitely...

My partner and I were desperate for a new mattress, but we were apprehensive to buy one of those beds in a box on Amazon, so we went to Mattress Firm to just test a few out with no intentions of actually buying one. But let me tell you, we were helped by a woman named Cathy. She was incredibly knowledgeable, and she allowed us to try almost every single mattress! She even showed us a few different pillows without ever coming across as “pushy“ or trying to “just make a sale.” She was genuinely interested in helping us find the perfect fit for us. When we told her we were on a pretty modest budget, she showed us the “value mattresses” they had, but in the end, we splurged and bought one of the more luxurious beds. Cathy gave us such an amazing deal. She really saved our backs (as well as our wallets)! Thank you so much Cathy for being...

We spent $2800 on a new bed with the motor that goes up and down. In store, everything was great. We even opened a new credit card. During delivery, they delivered it to the wrong address.

I called the number back they called me from and said they delivered it and we got into a disagreement. So I walked around the block. I found the wrong address they delivered it to.

They came back and reloaded the bed and delivered it to my address and apologized.

Then they asked me to sign a form where they admitted to me they already signed themselves because the address they delivered it to, no one was home and they spoke to them through a video doorbell. So I signed above the signature they forged.

That’s a nearly $2800 dollar mistake and all the driver said was “sorry, I should’ve verified...